# itel Energy — user reviews

> 5 indexed App Store user reviews of itel Energy by Shanghai Transsion Co.,Ltd., rated 3.80/5 from 12 ratings.

- Source: https://appshunter.io/ios/app/itel-energy/id6742640370/reviews
- App overview in markdown: https://appshunter.io/ios/app/itel-energy/id6742640370.md
- Rating breakdown: 5★ 6 · 4★ 3 · 3★ 0 · 2★ 0 · 1★ 3

## Most critical reviews (5 lowest-rated)

### 1/5 — New dashboard not available after new update

*2026-07-02*

Hello iTel Energy Team,

I have updated my iTel Energy app to the latest version (V2.7.4), but I am still seeing the old dashboard. The new Energy Flow interface and AI SmartGo features shown on the App Store screenshots are not available in my app.

My inverter is the 4 kW Hybrid Inverter, and my firmware version is 1111. The inverter is online and working normally.

Could you please let me know:

* Is the new dashboard available for the 4 kW model?
* Does my inverter need a firmware update?
* Or is this feature still being rolled out to users?

Thank you.

### 4/5 — Energy reports issued

*2026-06-01*

There is no ability to view data from previous days/months in the energy reports section. It only shows the current time period and there is no way to return the previous periods.

### 4/5 — Notification missing

*2025-07-26*

Hello
In 2 last updates we missed the notification on mobile screen, 
So we have to open the app to check the change from grid to solar or storage system,
We need this because when grid for national power start we can expand the consumption over limit

### 5/5 — App

*2026-03-29*

The app is not working I cannot sign up

### 5/5 — Best Application

*2025-07-11*

Best Application and Accurate results. Tested and everything is perfect.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-28.*