# Itensity — user reviews

> 27 indexed App Store user reviews of Itensity by Itensity Management Software (PTY) Ltd, rated 1.00/5 from 2 ratings.

- Source: https://appshunter.io/ios/app/itensity/id914495977/reviews
- App overview in markdown: https://appshunter.io/ios/app/itensity/id914495977.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2

## Newest reviews (13 of 27)

### 1/5 — Unusable

*2023-07-06, version 3.0.0*

When trying to make booking on iPhone the menus will disappear or go off screen completely. Completely unusable.

### 1/5 — The worst

*2023-03-13*

This has to be the worst gym/box software out there. It’s not an app. It’s just their website in a bad browser. It’s difficult to navigate, looks old and not user friendly. There hasn’t been an update in years. I’m reporting this to Apple to hopefully have it removed. Maybe the developers will then do something about this mess that they charge people for.

### 1/5 — Lily

*2021-12-12, version 3.0.0*

I think a 2 yr old would have a better success at developing an app for this.

### 1/5 — Not a good App

*2021-04-11, version 3.0.0*

Most of the time non-responsive, frustration to use

### 1/5 — Galina

*2021-04-09, version 3.0.0*

We couldn’t even login 😡Does app work on iPhone at all ???

### 1/5 — Horrible

*2021-02-24, version 3.0.0*

Shocking and outdated UI, UX and does not work.

### 1/5 — Still waiting for email

*2021-02-04, version 3.0.0*

I can’t reset my password. Been waiting for months for the email.  Not user friendly.

### 1/5 — Poor user experience

*2020-10-16, version 3.0.0*

Required by a fit ess facility, but one of the worst apps that I’ve ever used on iOS.  Poor user experience,  no easy flow or access.

### 1/5 — Logs out and does not reset password

*2020-09-14, version 3.0.0*

This app will log you out and refuses to login again, worse is the password reset function in non responsive. I’ve lost my data and cannot make bookings at my gym. 
Very frustrating and not user friendly at all.

### 1/5 — Itensity app

*2018-09-26, version 3.0.0*

App is not working! So frustrating!

### 1/5 — Non responsive app and online system

*2018-08-01, version 3.0.0*

I have searched for the facility that I need to book appointments for numerous times and in numerous ways but the app literally brings up nothing. Every time I try to reset my password online again nothing. Very frustrating

### 1/5 — ms

*2018-06-13, version 3.0.0*

Please can you give us a macbook version

### 1/5 — Itensity App Not Working With IOS 10 update.

*2016-09-20, version 2.0*

Itensity app not working with new iOS 10 update.

## Most critical reviews (10 lowest-rated)

### 1/5 — Probably the worst app I’ve ever used

*2025-04-07, version 3.0.0*

Can’t even sign ip without it crashing

### 1/5 — iPhone functionality not working

*2025-02-12, version 3.0.0*

Doesn’t work on IPhone suddenly. Can’t log out and can’t select my studio

### 1/5 — Cannot login

*2025-01-30, version 3.0.0*

Just downloaded the app and I cannot even get past the login screen, I see why it gets such such bad reviews. What a pity 🤨

### 1/5 — Terrible app

*2025-01-10, version 3.0.0*

While the app has great potential to unlock value for smaller businesses, its current performance is falling short. Frequent crashes, error messages, and slow loading times make it frustrating to use. In today’s fast-paced digital age, users expect reliability and efficiency, but this app is currently delivering the opposite. Addressing these issues promptly could transform it into the valuable tool it aims to be.

### 1/5 — Worse app I’ve ever used

*2024-06-24, version 3.0.0*

I’ve managed to login to the app but nothing is on display apart from the logo and a blank page.

And when you enter wrong password or credentials, you get a bunch of app codes that shouldn’t be appearing.

Please fine tune your app and ensure it’s user friendly, whilst providing necessary information and downloadable data.

Thank you.

### 1/5 — Unusable

*2024-05-26, version 3.0.0*

This app is basically unusable. Never got it to work. I could give it 0 stars if possible. We just want to gym guys please man.

### 1/5 — Good luck ever logging in

*2024-04-26, version 3.0.0*

I can’t even log in, so wouldn’t be able to rate this app.

### 1/5 — Terrible app, doesn’t really work

*2024-03-30*

Keeps crashing, bad user experience

### 1/5 — Password

*2023-11-08, version 3.0.0*

The app is not working. I need to update my password.

### 1/5 — Intensity App Not User Friendly

*2023-07-13, version 3.0.0*

Just joined Moove. Downloaded the Intensity App but unable to log in. It keeps giving an error message😭☹️

## Most praised reviews (4 highest-rated)

### 5/5 — Amazing app!!

*2022-02-03, version 3.0.0*

No issues whatsoever, very user friendly and super easy to use!🙌🏼

### 5/5 — Great service

*2019-01-10, version 3.0.0*

Love the app and very easy to use. The app comes with lots of applications and does everything I need it to do.

### 3/5 — Grant

*2016-09-20, version 2.0*

The app does not seem to work at all on iOS10

### 2/5 — Sign in

*2025-04-08, version 3.0.0*

The app requires me to sign in every time - no remember details at all

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*
