# Ithaca Bikeshare — user reviews > 12 indexed App Store user reviews of Ithaca Bikeshare by Dropbike, rated 4.70/5 from 464 ratings. - Source: https://appshunter.io/ios/app/ithaca-bikeshare/id1621136867/reviews - App overview in markdown: https://appshunter.io/ios/app/ithaca-bikeshare/id1621136867.md - Rating breakdown: 5★ 400 · 4★ 26 · 3★ 7 · 2★ 6 · 1★ 25 ## What do users think of Ithaca Bikeshare? Overall sentiment: mixed **Pros** - 👍 Seamless experience start to finish - 👍 Great service by great people - 👍 Great service in a hilly place - 👍 Bikes ride well - 👍 Annual pass reasonably priced - 👍 Functions ALMOST flawlessly (as of 2/2023) - 👍 Convenient bikes - 👍 Powerful motor - 👍 Battery lasted - 👍 Relatively comfortable bike **Cons** - 🐛 Brakes severely lacking power - 🐛 Inconsistent motor assist - 🐛 App takes forever to load - 🐛 App often doesn't load - 🐛 Overcharges users - 🐛 Difficult and tedious setup process - 🐛 Bike not recognized as parked - 🐛 App throws red error messages - 🐛 Bikes can't handle hills - 🐛 Bikes offer little to no pedal assist **Commonly reported bugs** - Brakes on bikes need more strength - App takes 5-10 minutes to end trips - App is slow and buggy - Bike not recognized as parked - App keeps spinning and throwing red error messages - Setup process difficult and tedious - Bike needs to be activated twice - Bike claims e-bike but offers little pedal assist **Most requested features** - Control over motor's power ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible bikes *2026-04-09* Company scams people by having their bikes not work ### 1/5 — Horrible app *2024-02-19* Takes forever to load, half the time doesn’t even load after waiting several minutes. ### 1/5 — Will always overcharge you *2023-09-19* Can be convenient but od annoying ### 1/5 — Terrible app performance *2023-03-28* Bikes are very convenient but app is horrible and often takes 5-10 minutes to finally end trips ### 1/5 — Benefit of doubt? Big mistake *2023-02-02* Despite the general slowness and bugginess of the app, I decided to give it a try. The setup process was difficult and tedious (manual card entry; why do I have to activate the bike twice to unlock and ride?). The bike itself claims to be an e-bike but offers little to no pedal assist. I couldn’t get it to activate up a slight incline without a running head start. And forget about hills on these bikes, they can’t handle them. Finally, I gave up and attempted to end my ride. Despite propping the kickstand, the bike would not be recognized as parked no matter what I did. The app kept spinning and throwing red error messages. This entire system is dangerously bad and should be taken down before someone gets hurt. ### 4/5 — 110% adequate *2025-08-11* We took these on a 25ish mile journey from Cass Park, up the Black Diamond Trail, over to Bet the Farm Winery, down to Cayuga Lake, through the Cayuga Nature Center, then back to the trail and Cass Park. The trip was phenomenal. The bike? In general: The bike is 110% adequate. The positive: The bike was relatively comfortable and everything was functional (for the most part), the motor is powerful, and the battery lasted! The bad: BRAKES!!!! The brakes on my bike needed far more strength than they ought to have; especially considering the hills in and around Ithaca. My wife was absolutely terrified going down some of the hills. We swapped bikes and I found her front brakes severely lacking power. Did they stop the bike? Yes…given enough space; But if there was a need to stop abruptly, it wouldn’t have happened. Preference: I would have preferred some control over the motor’s power. We both found that the only time our legs were doing any of the work was on the uphills. As a result it felt like more of a motor bike than a pedal-assisted bike. Would I do it again? Yes. But definitely a with helmets next time. ### 5/5 — Easy and fun! *2024-04-24* We had so much fun on our first ride. It was a seamless experience start to finish! ### 5/5 — Great! *2024-01-19* Great service that deserves more credit for their hard work! ### 5/5 — Great service *2023-08-15* This is a great service in a hilly place. The bikes ride well and the annual pass is very reasonably priced. The app is not as fast, but so far works very reliably. ### 5/5 — Awesome! *2023-04-13* Great service by great people! ## Most praised reviews (2 highest-rated) ### 5/5 — Improvements have been made! *2023-02-26* As of 2/2023 this app functions ALMOST flawlessly.. we had some hiccups over the last 6 months but they seem to have most of the bugs worked out! ### 5/5 — Great *2022-11-11* It’s just like limebike, but exclusive to Ithaca. It won’t abandon us like Lime. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*