# ITIL 4 Foundation Exam 2026 — user reviews > 26 indexed App Store user reviews of ITIL 4 Foundation Exam 2026 by Andrey Andreyev, rated 4.50/5 from 266 ratings. - Source: https://appshunter.io/ios/app/itil-4-foundation-exam-2026/id1631738006/reviews - App overview in markdown: https://appshunter.io/ios/app/itil-4-foundation-exam-2026/id1631738006.md - Rating breakdown: 5★ 214 · 4★ 21 · 3★ 10 · 2★ 5 · 1★ 16 ## Newest reviews (6 of 26) ### 4/5 — Good app but needs minor fix *2025-06-07, version 2.2.2* Good practice exam app but some questions are duplicates and sometimes same questions appears twice on the practice test. ### 3/5 — Repeats questions during mock exams. *2024-05-11, version 1.2.23* Good app however there are better ones out there. One complaint is that during a 40 question mock it will often repeat questions 2/3 times. ### 3/5 — Why was my answer wrong? Don’t know. *2024-04-27, version 1.2.22* Good app but didn’t see explanations of missed answers on the free trial, so I bought a different app instead. ### 5/5 — Please correct question 71 *2023-11-22* Answer is "acknowledge, classify own" ### 5/5 — Reliable *2023-10-04, version 1.2.15* I past the test in 4 days! And this app surely help! Thanks the developer! One of the best $8 I’ve ever spent! ### 4/5 — Good *2023-06-03, version 1.2.8* It helped me pass my ITIL foundation exam. I read a couple of books, but this app allowed me to test myself in any spare time like travelling on the train. Thanks ## Most critical reviews (10 lowest-rated) ### 1/5 — Not a good study resource *2026-05-16, version 3.0* This app has many problems: - The questions cover many topics that aren’t relevant to their ITILv4 foundations exam - It doesn’t offer an explanation as to why the answer is correct/incorrect - it offers multiple-choice answers on single choice questions I don’t like leaving bad reviews, but this is a bad resource for anyone going for ITILv4 foundations. There are much better resources out there ### 1/5 — HAS WRONG ANSWERS *2026-02-20, version 2.2.7* HAS WRONG ANSWERS. DO NOT USE. ### 1/5 — Better study guides out there *2025-05-28, version 2.2.2* This app was affordable and easy to use, but provides no context to missed questions and is basically a database of potential questions on the exam. ### 1/5 — Errors in answers *2024-09-30* For example they ask which practice helps to ensure that the services are aligned with their need needs.. it should be SLM but the app has Service Request Mgmt as answer. If the questions and answers are wrong then the whole app’s purpose is wrong. **Developer response:** Thanks for your message, we will check. ### 1/5 — Repeated questions *2024-07-09, version 1.2.24* When practicing for an exam, it is unacceptable to encounter repeated questions within a set of 40. Ensuring there are no repeated questions in an exam should not be difficult. ### 1/5 — Questions not like test *2024-05-18, version 1.2.23* Was also charged higher than advertised Please refund ### 1/5 — Wrong answers *2023-08-07, version 1.2.11* As others have said, some of the answers are incorrect. I question the credibility of the app and it makes me hesitant to use it as a study aid. ### 1/5 — Has wrong answers *2023-04-30, version 1.2.7* Some of the answers are wrong, beware ### 1/5 — WRONG ANSWERS TO ITIL 4 EXAM *2023-04-03, version 1.2.6* I’ve ran through this ‘random 10’ questions a few times now and on a couple of occasions, it’s provided an incorrect answer to a question. EG what practice would help a user gain access to an application they need to use. I responded with Service Request Management and it marked me wrong and stated it was change enablement. This is not correct, users would not raise changes, they would raise standard requests. One other question asked what the primary focus of Problem Management was, I don’t recall the questions but it stated to get the service up and running again as soon as possible, that’s also wrong- that’s incident management. Keep away from this app as you’ll walk into an ITIL exam confused and possibly fail if you’re taking in what this app provides an answers. ### 1/5 — Did not help me pass my exam *2023-03-01, version 1.2.5* :( ## Most praised reviews (10 highest-rated) ### 5/5 — Passed 93% *2026-02-28, version 2.2.7* 100 percent recommend. I used other online tests that had crazy formats and questions and lost all faith. I went back to this and went through all questions..marking areas to restudy. I liked the ability to favorite the wrong questions and focus on those. The day before I went through all 342 again. Focusing on the few problem areas that were left. I found the day of the exam was a breeze. I had 30 of the 40 questions I instantly felt confident in my answers. ### 5/5 — Buy this app *2025-12-19, version 2.2.4* I just took the test- 98%! Almost all prep was doing these questions. I think every question on my test was in the prep questions. Score at least 80 consistently here and you’re sure to pass. Work a little harder and you’ll get a really high score! ### 5/5 — Skeptic *2025-08-20, version 2.2.3* As i said i was skeptic, truly but probably most solid practice test you can buy and do to practice, although it helped studying also took a part into and i passed my exam. Definitely recommend. ### 5/5 — Just study these *2024-08-06, version 1.2.24* Just go through these practice questions, most are very similar to what you’ll get on the exam. Forget using anything else. This was also an excellent app being very user friendly. ### 5/5 — 39/40 on my ITIL v4 Foundation Exam *2024-07-27, version 1.2.24* Did a three day course which was great, but unlocking the power of this app really helped me (almost) get top marks. ### 5/5 — Not fancy, but incredibly helpful *2024-06-25, version 1.2.23* I used this app along with my study guide and was able to get 95% on the exam. It’s well worth the cost. ### 5/5 — Absurdly good *2024-05-19, version 1.2.23* Forget the book. Forget the quizlets. Forget the udemy practice exams. Just grind through as many of these questions as possible and you will pass. ### 5/5 — 98% baby! *2024-03-21, version 1.2.21* Passed with a flying color. Great app. Buy and take as much mocked exams as you can. ### 5/5 — This app was everything *2024-01-03, version 1.2.19* I used this app to study daily and was able to pass my exam with flying colors ### 5/5 — Works well *2023-12-26* Great practice app. A possible improvement would be to report on error by category. **Developer response:** Thanks for the great review --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*