# ITOC360

> ITOC360 (iPhone/iPad app by IT Group Company.)

- Source: https://appshunter.io/ios/app/itoc360/id6775279282 (this page in markdown: same URL + `.md`)
- Developer: [IT Group Company](https://appshunter.io/developer/1488447286)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 15.1 · 52 MB
- Languages: American English
- Released: 2026-06-06
- Data updated: 2026-08-17
- User reviews in markdown: https://appshunter.io/ios/app/itoc360/id6775279282/reviews.md

## What is ITOC360?

ITOC360 is an enterprise incident management and on-call response app for IT operations teams, NOC analysts, DevOps engineers, and SREs. Track alerts from your monitoring stack, acknowledge incidents, and coordinate response — all from your phone.

WHY ITOC360

Production fires don't wait. ITOC360 brings your incident workspace to your phone with a streamlined triage flow, real-time in-app updates, and multi-channel paging built for fast response.

KEY FEATURES

• Alerts from 40+ monitoring tools
Integrates end-to-end with Datadog, Zabbix, Grafana, Prometheus, New Relic, Dynatrace, Sentry, Elastic, AWS CloudWatch, Azure Monitor, Google Cloud Monitoring, Jira, GitHub, GitLab, PRTG, Site24x7, SolarWinds, Pingdom, and dozens more.

• Multi-channel paging
Email, SMS, PUSH (notification) and voice (phone) channels per user. Configure once in your profile; the system uses the right channel based on the escalation level.

• Priority-aware triage
Incidents are classified Critical, High, Medium, or Low. Filter the list to focus on what matters; your filter and sort preferences persist between sessions.

• Acknowledge, silence, reactivate
Acknowledge an incident from the detail screen. Create silences with end times to suppress noise during maintenance windows or known issues. Cancelled silences can be reactivated in one tap.

• Real-time in-app updates
Live data sync — incident state changes appear instantly across all team members' devices without a manual refresh.

• Full activity timeline
Every incident carries a timestamped history of who did what, when alerts grouped, when escalations advanced, and when state changed.

• On-call coordination
View escalation levels and recipients per incident so you know who's next in line.

• Enterprise security
Multi-Factor Authentication (TOTP), encrypted on-device credential storage (iOS Keychain), TLS in transit, and role-based access control aligned with your
organization's permissions.

• Dark & light themes
Automatic adaptation to your system theme; designed for long sessions and night shifts.

REQUIREMENTS

An active ITOC360 account, provisioned by your organization administrator, is required. The app is free; access depends on your organization's ITOC360 deployment.

SUPPORT & CONTACT

https://itoc360.com
Privacy Policy: https://itoc360.com/privacy-policy

ITOC360 is operated by ITOC360 Inc.
© 2026 ITOC360, Inc.


## Version history (last 5 releases)

### 1.2.0 — 2026-08-11

Whats New-v1.2.0
This update focuses on account access and security.

Sign in your way:
• Sign in with Google
• Sign in with Microsoft
• Sign in with Slack

• Forgot Password: reset your password directly from the sign-in screen — now with multi-factor authentication support for added security.
• Billing status alerts: a clear in-app banner keeps you informed if your subscription payment is past due, and a dedicated screen guides you if access is affected.
• Refined sign-in experience and behind-the-scenes stability improvements.

Thanks for using ITOC360. Keep your incidents under control.

### 1.0.4 — 2026-08-06

What's New — v1.0.4
• Fixed an issue when adding or editing notification channels.
• General stability and performance improvements.

### 1.0.3 — 2026-06-24

What's New — v1.0.3
  • OTP code auto-fills from clipboard on app return; keyboard reopens automatically.
  • Incident cards now show creation time.
  • Refreshed incident detail tabs.
  • Stability improvements.

### 1.0.2 — 2026-06-20

What's New
  • Refreshed brand experience — new app icon and updated color theme across the app
  • Faster silencing — silence alerts in a single tap with new duration presets (15m, 1h, 4h, 24h) or pick a custom end time
  • Polished incident actions — improved button sizing and alignment on the incident detail screen
  • Various visual refinements and stability improvements

### 1.0.1 — 2026-06-11

What's New
• Redesigned metric cards with new charts for clearer visibility at a glance
• Performance and stability improvements
• Bug fixes across incidents and channels

## More apps by IT Group Company

- [ITOC](https://appshunter.io/ios/app/itoc/id1488447287)

All apps by IT Group Company: https://appshunter.io/developer/1488447286

## Related topics

[xurrent imr](https://appshunter.io/ios/topics/xurrent-imr) · [xmatters](https://appshunter.io/ios/topics/xmatters)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*