# iTransact Mobile Merchant — user reviews

> 39 indexed App Store user reviews of iTransact Mobile Merchant by Payroc, LLC, rated 4.90/5 from 116 ratings.

- Source: https://appshunter.io/ios/app/itransact-mobile-merchant/id616708187/reviews
- App overview in markdown: https://appshunter.io/ios/app/itransact-mobile-merchant/id616708187.md
- Rating breakdown: 5★ 108 · 4★ 7 · 3★ 0 · 2★ 0 · 1★ 1

## Newest reviews (18 of 39)

### 5/5 — Works like it should!

*2022-02-07, version 5.1.5*

Use this for taking CC payments on service work. No one ever charges the swipers so we usually enter everything manually but the app works great.

### 5/5 — Great company

*2021-09-28, version 5.1.5*

Been using Williams for many years. They are the best.

### 5/5 — Bella11248

*2021-09-20, version 5.1.5*

Good service

### 5/5 — Great service

*2021-08-13, version 5.1.5*

Itransact is awesome, their services are great and reasonably priced. Customer service for vendors is too top notch!

### 5/5 — Easy To Use

*2021-06-10, version 5.1.5*

Super easy process

### 5/5 — Jacob Ramsey

*2020-11-24*

Jacob did  great job.  He got here on time and did his job professionally.  He even game me suggestions on how to maintain it.  I appreciate his work.

Robert.

### 5/5 — Love this app

*2020-11-18, version 5.1.3*

Long-time client - almost 20 years. The app makes transactions even easier. Highly recommend.

### 5/5 — Sam and Sharon Pitts

*2020-11-02, version 5.1.3*

We love this app!

### 5/5 — ITransact

*2020-08-28, version 5.1.3*

This application is so easy to use. The fact we can accept payments from customers without cash makes being an entrepreneur very easy

### 5/5 — Very easy

*2020-08-20, version 5.1.3*

Really easy service to use for charging customers

### 5/5 — Excellent

*2020-06-30, version 5.1.1*

Works like a charm

### 5/5 — Works great for product sales

*2020-05-25, version 5.1.1*

Makes customer sales so easy

### 5/5 — So easy

*2020-03-04, version 5.1.0*

It took 5 minutes to set up and 1 hour to get approved. I can’t recommend this app enough!!

### 5/5 — I love this app

*2020-02-27, version 5.1.0*

I use to to collect all my payments via the mobile app and traveling card reader. Best business decision I ever made.

### 5/5 — Reliable and easy to use

*2020-02-26, version 5.1.0*

I’ve been using this app for years and it’s been so satisfying.

### 5/5 — Easy to use, fair rates, great support

*2020-01-13, version 5.1.0*

Would definitely recommend to any small business owner!

### 5/5 — Straightforward Success

*2019-12-05, version 5.1.0*

This app is easy to use and does exactly what it needs to, consistently processes payments.  We love it and it opened us up to process a lot of sales we were missing.

### 5/5 — First timer

*2019-12-02, version 5.1.0*

Used iTransact mobile for first time on purchase. EASY, SIMPLE, EFFICIENT,  FUN!  Looking forward to many more transactions.

## Most critical reviews (10 lowest-rated)

### 1/5 — 7% fee

*2023-12-11, version 5.1.5*

Transaction fee 7% is ridiculous will be switching soon

### 2/5 — Finally with the new interface

*2015-08-28, version 3.0.1*

The interface does improve but still have room to grow. 

On top of the look and feel, major features must has in this app:
- Touch ID (there is no reason it delay this)
- 4 digits option to lock the app (easiest thing to implement but never has this?)
- Use camera to scan credit card. (iPhone build in feature. Use it)

This is a very incompetent company. Not sure why I am still using it. Just look at something like PayAnywhere. At least follow what is out there. Not try to be behind all the technology and be the last one to adopt. Doing so just be the first one out of the business.

### 4/5 — Text receipt

*2023-09-09, version 5.1.5*

I wish receipts could be texted. I also wish there was a way to refresh the app rather than having to keep coming back into the app when there are pauses between customers.

### 5/5 — Jacob Ramsey

*2026-01-20, version 5.1.5*

Jacob did great job. He got here on time and did his job professionally. He even game me suggestions on how to maintain it. I appreciate his work. Robert.

### 5/5 — Great

*2024-04-28, version 5.1.5*

Great

### 5/5 — Awesome

*2023-10-26, version 5.1.5*

Good app

### 5/5 — Good

*2023-09-13, version 5.1.5*

It’s working great now. I hope it continue well. Thanks

### 5/5 — Good but would like…

*2023-08-17*

In the next update please allow to text receipts either to the number linked to the card or manually.

### 5/5 — Review

*2023-07-28, version 5.1.5*

Greatest

### 5/5 — App works well and great customer service

*2023-01-26, version 5.1.5*

Easy to use. Works great. Have had a few issues but communication has been great and resolved quickly.

## Most praised reviews (3 highest-rated)

### 5/5 — Excellent

*2022-04-09, version 5.1.5*

Great company and excellent simple reader

### 5/5 — Good

*2022-03-19, version 5.1.5*

It’s working great now. I hope it continue well.   Thanks

### 5/5 — Movers

*2022-03-15, version 5.1.5*

Friendly, easy to communicate, couldn’t ask for anything better, highly recommend Brayan crew

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*
