# Itron Field Tools > Utility field tool for configuring and managing ERTs and meters. (iPhone/iPad app by Itron Inc..) - Source: https://appshunter.io/ios/app/itron-field-tools/id1457730629 (this page in markdown: same URL + `.md`) - Developer: [Itron Inc.](https://appshunter.io/developer/1139282208) - Category: Business - Price: Free - Rating: 1.98/5 from 45 App Store ratings · 28 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 105 MB - Languages: English - Released: 2020-03-27 - Data updated: 2026-08-14 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/itron-field-tools/id1457730629/reviews.md ## What is Itron Field Tools? Field Tools ERT and Meter Configuration Accuracy for Reliable Data Collection FIELD TOOLS v3.2 - August 2026 Field Tools is an Itron app built on decades of programmable metering experience in the gas and water utility markets. Field Tools ensures Itron ERTs are configured correctly, allowing a utility to properly bill consumers and analyze meter data with a mobile or head-end system. Field Tools is designed to improve the efficiency of today’s field worker when installing, programming and checking Itron ERTs. Built on the Itron Mobile foundation, Field Tools enables the use of smartphones and tablets to perform various field tasks related to managing utility meter data collection hardware. Field Tools includes features such as: • Configuring device telemetry parameters • Configuring communication modes • Changing from mobile to network mode • Validating network configuration • Reading Tampers • Checking meter configurations • High Speed Firmware download on select devices • Extracting Interval Data • Intelis meter Valve Commands • Cellular Network Coverage Validation Flexibility Field Tools is designed to run on smartphones and tablets allowing a Utility to choose the best and most affordable device for each employee, and working alongside other apps reducing the number of mobile devices carried by a field worker. Connected The mobile field worker can synchronize new configurations throughout the day using any Internet connection (cellular, Wi-Fi, or Ethernet) from anywhere: at home, in the office, or in the field. Programming Field Tools connects to a designated head-end cloud server to retrieve customer-specific meter configurations needed to accurately program ERTs and meters in the field. Validation Field Tools provides the field worker and utility with the comfort and satisfaction that billing will be accurate. Network-Attach Field Tools enables a smooth transition of ERTs and meters from mobile to network modes, in addition to validating network attach information after an ERT or meter has associated with a network. Itron Wireless Communications Modules Field Tools uses the compact Itron Mobile Radio that uses Bluetooth® to connect to the Field Tools app on a variety of mobile devices. Itron radios support Wakeup and Bubble Up ERTs. Supported Itron Radios: IMR, IMR2, IMR-FT Supported ERTs: 40G/GB, 50W, 60W, 60WP, 100G, 100W, OpenWay Riva 500G, 500W and Intelis Gas meters, Gen5 500G, 500W and Intelis Gas meters, Cellular 500G and 500W ERT Modules, and Solar Battery Access Points (SBAP) Supported Feature Set: Read, Check, Program, Switch to Network mode, Switch to Mobile mode and more Itron continually works to add more ERTs and features to Field Tools. ABOUT ITRON Itron enables utilities and cities to safely, securely and reliably deliver critical infrastructure services to communities in more than 100 countries. Our portfolio of smart networks, software, services, meters and sensors helps our customers better manage electricity, gas and water resources for the people they serve. By working with our customers to ensure their success, we help improve the quality of life, ensure the safety and promote the well-being of millions of people around the globe. Itron is dedicated to creating a more resourceful world. Join us: www.itron.com. Itron® and OpenWay® are registered trademarks of Itron, Inc. All third-party trademarks are property of their respective owners and any usage herein does not suggest or imply any relationship between Itron and the third party unless expressly stated. ## Key features - Configure device telemetry parameters - Configure communication modes - Validate network configuration - Read tampers - Check meter configurations - Extract interval data - Validate cellular network coverage ## Recent user reviews (10 of 28) All indexed reviews: https://appshunter.io/ios/app/itron-field-tools/id1457730629/reviews.md ### 2/5 — Crashes *2026-01-21* App frequently crashes when scanning ERT with camera. App also freezes occasionally when selecting option from drop down menu. Please fix. ### 1/5 — Bad *2025-08-05, version 2.9.5114* This app makes me depressed ### 1/5 — Terrible *2025-08-05, version 2.9.5114* Don’t even consider downloading this when your boss asks ### 1/5 — Constantly have to re download app *2025-07-25, version 2.9.5114* If you do not use the app for a period longer than two weeks you have to delete and re download the app for it to work properly. If you try to sign in it repeatedly sends you back to the login page. If you change your credentials it still does not work. The operation of the app itself is also finicky when you are actually able to access it ### 1/5 — Pure trash *2025-07-16, version 2.9.5114* Pure trash ### 1/5 — Terrible *2025-07-10, version 2.9.5114* Corners the market. Provides no support. ### 1/5 — Terrible *2025-07-03, version 2.9.5114* People have been telling you for years that the security token is broken and you have to delete and redownload the app. Are you guys that incompetent that you can’t fix it? Or do you just not care about your customers? Terrible company. ### 1/5 — Terrible *2025-06-19* People have been telling you for years that the security token is broken and you have to delete and redownload the app. Are you guys that incompetent that you can’t fix it? Or do you just not care about your customers? Terrible company. **Developer response:** We believe the user is mistaking the required token re-authentication every 14 days for a need to re-install the app. This is not true. The app does not require re-install every 14 days; however, the user must re-authenticate their security token. This is a security feature of the app. If the user feels it is necessary to re-install the app every 14 days, they should contact Itron Customer Support through their normal channels to discuss and understand how to avoid re-installing the app. ### 1/5 — Never works when you need it to. *2025-05-14, version 2.8* Constantly being signed out and credentials/SSO not handshaking with app. Seen more competent applications from bad crypto startups. ### 5/5 — Great app *2025-05-12, version 2.8* App works as it should, been great for reading meters ## Frequently asked questions about Itron Field Tools ### What does the Itron Field Tools app do? The Itron Field Tools app is designed to help utility field workers accurately configure and manage Itron ERTs (Encoder-Receiver-Transmitters) and meters. It ensures that devices are set up correctly for reliable data collection, which is crucial for consumer billing and meter data analysis. ### What are the key features of Itron Field Tools? Key features include configuring device telemetry and communication parameters, validating network configurations, reading tampers, checking meter configurations, and extracting interval data. It also supports high-speed firmware downloads on select devices and Intelis meter valve commands. ### Is Itron Field Tools free to use? Based on the provided information, the app is offered for free. There is no mention of subscription fees, in-app purchases, or advertisements, suggesting it is a complimentary tool for Itron device users. ### What devices and ERTs are supported by Itron Field Tools? The app supports various Itron Wireless Communication Modules like IMR, IMR2, and IMR-FT. It is compatible with a wide range of ERTs including 40G/GB, 50W, 60W, 100G, OpenWay Riva, Gen5, and Cellular 500G/500W ERT modules, as well as Solar Battery Access Points. ### How does Itron Field Tools improve field worker efficiency? The app enhances efficiency by allowing field workers to perform tasks like installation, programming, and checking Itron ERTs directly from smartphones and tablets. It streamlines the process of managing utility meter data collection hardware and ensures accurate configurations, reducing the need for manual checks and potential errors. ## Version history (last 5 releases) ### 3.2 — 2026-08-12 Cellular Intelis Gas 250/425 network mode features Natural gas detector support Solar Battery Access Point (SBAP) - Configuration File Creation ### 3.1 — 2026-04-15 Itron Security Manager (ISM) Tenancy FDM Tools server can now accommodate separate customer Business Units pointing to unique tenants in a shared Itron hosted ISM. Valve Command: Restrict Field Tools now supports the Valve Restrict task for the Itron Cellular 500G and 500W in Mobile and Network modes. Carrier Support for Cellular Intelis Gas meters Field Tools has added carrier support, both Verizon and AT&T CAT M1, for Cellular Intelis Gas meters, in both Mobile and Network mode. ### 3.0.78 — 2026-02-11 3.0.78 Hotfix ### 3.0 — 2026-01-14 The Gen5 Intelis Gas Meter in network mode has been added to the list of devices that support the Test Mode feature. A new setting has been added to the Home Screen, allowing users to enable or disable showing the "Identify Endpoint" card. Fast Firmware Download support for: ■ Gen5 Cellular 500G and 500W (mobile mode and network mode) ■ Gen5 500G and 500W ■ Gen5 Intelis 250/425 ■ Riva Intelis 250/425 ■ Riva 500G and 500W Intelis ■ Solar Battery Access Point (SBAP) ### 2.11 — 2025-11-13 Field Tools now supports a high speed mode firmware download to Itron endpoints and meters having a compatible firmware version already installed. ■ Gen5 Cellular 500G and 500W (mobile mode and network mode) ■ Gen5 500G and 500W ■ Gen5 Intelis 250/425 ■ Riva Intelis 250/425 ■ Riva 500G and 500W Intelis ■ Solar Battery Access Point (SBAP) Test Mode Operations The Gen5 Intelis Gas Meter in network mode has been added to the list of devices that support the Test Mode feature. Mobile mode is scheduled for an upcoming release. Identify Endpoint A new setting has been added to the Home Screen, allowing users to enable or disable showing the "Identify Endpoint" card. The Identify Endpoint feature allows a field technician (or FSR) to query an endpoint to find out exactly what it is and what mode it is in. ## Apps similar to Itron Field Tools | App | Rating | Price | Category | | --- | --- | --- | --- | | [Utilisphere](https://appshunter.io/ios/app/utilisphere/id6444015242) | 1.7 (36) | Free | Business | | [BOSS811](https://appshunter.io/ios/app/boss811/id1093416217) | 4.0 (179) | Free | Business | | [Sensus FieldLogic Tools](https://appshunter.io/ios/app/sensus-fieldlogic-tools/id1482789338) | 4.9 (11) | Free | Business | | [irth UtiliSphere](https://appshunter.io/ios/app/irth-utilisphere/id972186140) | 2.4 (28) | Free | Business | | [ClickMobile Touch](https://appshunter.io/ios/app/clickmobile-touch/id1312815992) | 1.3 (144) | Free | Business | ## More apps by Itron Inc. - [IntelliPORT](https://appshunter.io/ios/app/intelliport/id486841770) - [Itron Events](https://appshunter.io/ios/app/itron-events/id1480411396) - [Temetra Mobile](https://appshunter.io/ios/app/temetra-mobile/id1482036923) - [IntelliSCAN BLE](https://appshunter.io/ios/app/intelliscan-ble/id1541379024) - [Consumer Collect](https://appshunter.io/ios/app/consumer-collect/id1566953318) All apps by Itron Inc.: https://appshunter.io/developer/1139282208 ## Related topics [itron field tools](https://appshunter.io/ios/topics/itron-field-tools) · [itron](https://appshunter.io/ios/topics/itron) · [field tools](https://appshunter.io/ios/topics/field-tools) · [field tool](https://appshunter.io/ios/topics/field-tool) · [dg metering](https://appshunter.io/ios/topics/dg-metering) · [bihar bijli smart meter](https://appshunter.io/ios/topics/bihar-bijli-smart-meter) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*