# ITS App — user reviews

> 225 indexed App Store user reviews of ITS App by Saifuddin Slatewala, rated 3.90/5 from 266 ratings.

- Source: https://appshunter.io/ios/app/its-app/id720041429/reviews
- App overview in markdown: https://appshunter.io/ios/app/its-app/id720041429.md
- Rating breakdown: 5★ 148 · 4★ 38 · 3★ 22 · 2★ 12 · 1★ 46

## What do users think of ITS App?

Overall sentiment: negative

**Pros**

- 🚀 Great app to track namaz timings
- 🔒 Reliable digital surrogates of important documents
- 👍 New interface is a joy
- 👍 Helpful for the Bohra community

**Cons**

- 🐛 Constantly crashing
- 🐛 Doesn't keep user logged in
- 🐛 Login issues
- 🐛 Namaz timing font too small
- 🐛 Calendar issues
- 🐛 Self-scan not working
- 🐛 Notifications not working
- 🐛 Incompatible with older iOS versions

**Commonly reported bugs**

- Login screen freezes
- App crashes after updates
- Namaz timings not accurate
- Calendar shows wrong dates/days
- Communication tab keeps loading
- Qibla feature missing
- App not working on older iOS devices

**Most requested features**

- Add Hijri date to lock screen
- Incorporate electronic pass allocation for miqaats
- Add full azaan in the app
- Enable registration for miqaats through the app

## Newest reviews (17 of 225)

### 2/5 — Ms. Rosie

*2026-05-30, version 4.18.1*

Terrible app even after I log in it still does not open.  A

### 3/5 — Constantly crashing

*2026-01-23, version 4.6.6*

App keeps on repeatedly crashing and constantly requires logging in. Very limited in terms of information and access.

### 2/5 — Unable to log in

*2025-10-28, version 4.0.4*

App won’t let me log back in, the page jumps back out of the login page when I try to enter anything

### 4/5 — Apple watch update

*2025-10-09, version 3.28.3*

Requesting the developer to solve an issue in the apple watch where the app doesn’t work properly in apple watch widgets. 

Shukran.

### 3/5 — Namaz timing font too small

*2025-10-05, version 3.28.3*

90% of the screen in namaz timing page is blank while the font is too small. Please make fonts larger and bolder

### 4/5 — App crashing for some reason

*2025-06-16, version 3.27.5*

Some updates might be reason for crash this all working fine now shukrun

### 4/5 — Great app to track namaaz timings

*2025-03-13*

Great App. Just one feedback. The ITS widget does not work, it just shows black background with nothing visible.

### 3/5 — Improvements needed

*2025-01-10, version 3.25.4*

Decent. Works well now and again. Crashes a lot. Dafil afat dua still doesn’t load/play, been like that for approximately 2 years!!! Please fix it!

### 2/5 — In app notification not working

*2024-08-14, version 3.22.39*

In app notification not working for azaan and namaz timing

### 3/5 — Please add minimum support for iOS 12

*2024-04-01, version 3.22.32*

This is a very widely used app and with the latest update your minimum requirement is iOS 13, which is too recent. You should at least add support for up to iOS 12 or many people will be left out. On android very old OS version is still supported.

### 4/5 — Adding Hijri date to LS

*2024-02-09, version 3.22.29*

Is there a way to link/ show Hijri dates from ITS directly to the Lock Screen on the phones (iPhone). If not can this feature please be added? Thank you.

### 4/5 — Qibla

*2024-02-09, version 3.22.29*

Sometimes qibla is wrong

### 1/5 — After update, I cannot login

*2023-10-29*

Please,  we have deleted and reinstalled app several times.   does not allow for verification by ITS.  When the ITS verification page comes up and data entered screen goes blank.

### 3/5 — Maybe need an up date

*2023-09-30, version 3.22.19*

My widget doesn’t work ?

### 3/5 — Update version has more bugs

*2023-09-28, version 3.22.19*

I updated the App on the iOS and the ITS namaaz timing widget stopped working. It blacked out at first and then when i deleted it to re add the widget, I can no longer find the widget.

### 3/5 — Update

*2023-08-08*

Unable to update.  As my phone does not have enough space

### 3/5 — Self-scan

*2023-07-21, version 3.22.17*

Self scanning is not working. I have not been able to self scan since Wednesday. Marks not attended, even before the day for waaz has begun.

## Most critical reviews (10 lowest-rated)

### 1/5 — Unable to login

*2026-02-01, version 4.6.6*

I am unable to open the app. Whenever I open the app it asks me to login and when I click on the login button it takes me back to the login button page after briefly taking me to the ITS website
Fix it asap please. Such glitches have become very frequent now. I am using iPhone 14 Pro Max

### 1/5 — App not working on iOS 26.1

*2025-12-25, version 4.3.10*

App auto closes whenever opened after 26.1 version update of iOS

### 1/5 — Doesn’t keep me logged in

*2025-11-13*

No matter how many times I log in and select remember me on this device, I always keep getting logged out every other day which is very annoying and it won’t even let me see the prayer times without me having to put the whole its and password over and over again. The app itself is okay but these issues should have been fixed by now. Please consider this review and work on this. Thanks.

### 1/5 — Can’t log in again

*2025-11-02, version 4.0.4*

App has suddenly stopped working and won’t let me log in again

### 1/5 — Unable to login

*2025-11-01, version 4.0.4*

Was logged out so trying to login, app rubber bands between login screen and home page

### 1/5 — Currently broken as login won’t work on the app

*2025-10-30, version 4.0.4*

The login screen auto closes before allowing you to login. Have to use the website and that works fine.

### 1/5 — App is not opening it comes back to login page again and again in 2 seconds

*2025-10-23, version 4.0.4*

App is not working
App is not opening it comes back to login page again and again in 2 seconds

### 1/5 — Update Issue

*2025-10-08, version 3.28.3*

After the new update, app shuts down from the main "loading" page. Same issue with reinstalling the app.

### 1/5 — Iphone app not working

*2025-02-25, version 3.25.6*

iPhone app is not working , it’s crashing whenever we open the app and it takes us back to the home screen

### 1/5 — Only partiality nothing else

*2024-06-20, version 3.22.38*

You should limit this apps to your specific personnel  & whom you specifically want to give sharaf in everything. No need to give services for common peoples which are just numbers for your data collection.

## Most praised reviews (10 highest-rated)

### 5/5 — I face an issue in calendar, date and day differs from other apps, what should i do?

*2025-08-27, version 3.27.9*

I often face this issue in date and day, for example 19th September is a Fri and my Its Calendar shows thursday to me! What can be done pls help.

### 5/5 — Excellent App

*2024-02-09, version 3.22.29*

This App helps me for my Namaaz Timing 
Miqaat timings

### 5/5 — Self scan

*2023-07-22, version 3.22.17*

Self scan should be done to a single person rather than whole family

### 5/5 — Bhai please optimise app for iPad

*2023-01-27, version 3.13.6*

I am not able to view the app in full screen as in phones in my iPad mini. Please optimise.

### 5/5 — Authentication not working

*2023-01-19, version 3.13.6*

I have iphone12 and when i try to login it stuck on current  pop up and not able to redirect to login session

So not able to logged in on app

### 5/5 — Not Working

*2022-04-23, version 3.2.10*

I cant to lauch the app, please fix the bugs

### 5/5 — Update issue

*2022-04-15, version 3.2.10*

The app is showing update pop up when my app is already on the latest available version

### 5/5 — New update problem

*2022-04-14*

Can u pls remove the update option on the app?
Appstore doesn’t offer an update and the app keeps asking for an update. Caught in the loop & cannot access the app.
Pls help.

### 5/5 — update ITs

*2022-04-14, version 3.2.10*

Hi I can't update my ITs app...and when I am clicking on update now it's not showing anything...and when I all clicking on not now..it still keeps showing update..Can u pls help ?

### 5/5 — Can’t update

*2022-04-03, version 3.2.9*

I have iPhone 6 and I cannot update new version. What can i do?

How to operate older version?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
