# itTaxi

> Italian taxi booking and payment app with nationwide coverage and flexible options. (iPhone/iPad app by UNIONE DEI RADIOTAXI D'ITALIA U.R.I..)

- Source: https://appshunter.io/ios/app/ittaxi/id527559443 (this page in markdown: same URL + `.md`)
- Developer: [UNIONE DEI RADIOTAXI D'ITALIA U.R.I.](https://appshunter.io/developer/979592123)
- Category: Travel, Utilities
- Price: Free
- Rating: 1.90/5 from 118 App Store ratings · 148 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.5 · 156 MB
- Languages: American English, Italian
- Released: 2012-05-22
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ittaxi/id527559443/reviews.md

## What is itTaxi?

itTaxi è la prima App italiana per richiedere e pagare un taxi che ti garantisce la flotta più grande d’Italia con oltre 12.000 vetture in più di 87 città!

itTaxi è affidabile, intuitiva e trasparente: organizza con rapidità i tuoi spostamenti e prenota o chiama il Tuo taxi in tutta Italia senza pensieri.

PERCHÉ SCEGLIERE ITTAXI?
- Perché itTaxi è nata e cresciuta in Italia dall’esperienza diretta di Tassisti e Radiotaxi e dalle esigenze e desideri dei Clienti, Privati e Business.
- Perché ovunque andrai avrai la garanzia del livello di servizio itTaxi, senza compromessi.
- Perché è flessibile: puoi prenotare in anticipo, indicando il numero di passeggeri e di bagagli e anche la necessità di portare con Te il tuo amico a quattro zampe. E’ possibile richiedere un taxi per passeggeri diversamente abili e puoi scegliere tra diverse tipologie di vetture.
- Perché rispetta la natura, eliminando la carta grazie alle ricevute digitalizzate e offrendoTi un’ampia scelta di auto ibride ed elettriche.
- Perché offre molteplici metodi di pagamento: paghi a bordo del taxi o comodamente tramite App, scegliendo tra carta di credito, PayPal, GooglePay, ApplePay, Tinaba, Alipay e tanti altri circuiti di pagamento elettronico integrati, compresi i Bitcoin!
- Perché se sei un’azienda puoi gestire gli spostamenti dei Tuoi collaboratori con flessibilità, con rendicontazione in real time semplificata e digitale.

COME FUNZIONA ITTAXI?
- Facile e veloce: tramite geolocalizzazione, chiedi subito il taxi ovunque sei o prenotalo in anticipo.
- Completa: indicaci le tue esigenze particolari, Ti invieremo il taxi più adatto alle Tue esigenze.
- Paga in tutta sicurezza scegliendo tra i tanti metodi di pagamento supportati
- Risparmia tempo: salva i tuoi indirizzi preferiti, per richiedere il Tuo taxi ancora più velocemente quando sei di fretta!
- Hai bisogno di parlare direttamente con il tuo Tassista senza attendere al centralino? Con itTaxi puoi farlo in modo automatico e garantiamo la tua privacy.

ITTAXI PER LE AZIENDE
Se sei un’Azienda, il servizio Business è dedicato proprio alle Tue esigenze.
Puoi controllare le spese dei Tuoi dipendenti in tempo reale
Puoi creare e monitorare diversi centri di costo
Puoi modificare i limiti di spesa per ciascun centro di costo e profilo del singolo utilizzatore.
Puoi emettere voucher per i Tuoi ospiti
Puoi semplificare le note spese eliminando la carta con una contabilizzazione digitalizzata e facilmente interfacciabile con i Tuoi gestionali.
Puoi scegliere tra diverse soluzioni flessibili di pagamento

DOVE PUOI UTILIZZARE ITTAXI?
Siamo presenti in oltre 87 città italiane e il network è in continua espansione!

Vieni a trovarci su www.ittaxi.it per restare aggiornato sulle novità!

CONTATTI E SOCIAL
itTaxi ti ascolta! Scrivici a info@ittaxi.it, siamo a Tua disposizione per qualsiasi esigenza.


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## Key features

- Nationwide taxi booking
- Multiple payment options
- Advance booking
- Customizable ride options
- Business account management
- Digital receipts

## Chart rankings

- #201 in Top Free · Travel (US App Store)

## What do users think of itTaxi?

Overall sentiment: negative

**Pros**

- 🚀 Quick taxi allocation and arrival times
- 💳 In-app payment options available
- 📍 GPS tracking of incoming taxi
- 💰 Cheaper fares compared to Uber
- 🌍 Geolocation-based pickup without needing address
- 🚕 Large vehicle availability for groups
- 📱 Simple and intuitive interface

**Cons**

- 🐛 App frequently crashes or fails to load
- ❌ Unable to find available taxis despite visible cabs
- 💸 Hidden or inflated fares without upfront pricing
- 🚫 Drivers refuse card payments, demand cash only
- 📍 App randomly changes pickup locations
- ⏰ Unreliable and unpunctual service
- 🔐 Data security concerns and potential phone number misuse
- 🚗 Drivers overcharge tourists with no meter transparency
- 📵 SMS verification code never arrives for foreign numbers
- ❌ Booking cancellations without reason or notice
- 🤝 Poor driver communication and responsiveness
- 💳 Payment processing glitches and double-charging
- 🚫 Doesn't support bookings for 5+ passengers
- 🌐 Limited geographic coverage outside major cities

**Commonly reported bugs**

- App crashes on startup or during registration
- SMS verification code delivery fails for international numbers
- Pickup location changes randomly without user action
- Search function times out after 5-10 minutes
- Payment method defaults to wrong option
- Unable to cancel rides through app interface
- Estimated cost feature missing or non-functional
- App doesn't display driver information or license plate
- Booking confirmation not sent despite successful request
- Screen elements off-screen on certain device sizes
- App incompatible with certain country phone prefixes
- Double-charging for completed rides
- UI freezes when entering destination addresses

**Most requested features**

- Upfront fare estimates before booking
- Estimated arrival time notifications
- Ability to book for 5 or more passengers
- Better driver identification (license plate visibility)
- Ride history and receipt documentation
- Driver rating and review system
- Dark mode interface option
- Support for international phone numbers
- Real-time driver tracking improvements
- Cancellation fee transparency

## Recent user reviews (10 of 148)

All indexed reviews: https://appshunter.io/ios/app/ittaxi/id527559443/reviews.md

### 1/5 — Can’t Use SMS

*2026-08-05, version 8.3.0*

Downloaded the app and attempted to setup using SMS messaging instead of WhatsApp. Received an error. After a few attempts, i deleted the app and tried again. Same result. Since I refuse to use WhatsApp, I won’t be using this app.

### 1/5 — Scammers

*2026-08-04, version 8.3.0*

They scammed my account and skimmed money weekly for sum of £138. They sign you up to a magazine instead of actually finding you a taxi AVOID AT ALL COSTS

### 1/5 — Rubbish

*2026-07-27, version 8.3.0*

Tried to use this when booking a cab from our apartment to Sorrento.  Booking was taken.  Confirmed and then cancelled by the local taxi company 15mins before the pick up.   Don’t waste your time

### 1/5 — App does not work

*2026-07-15, version 8.3.0*

I can’t even get the app to work! When I provide my phone number I keep getting an “Oops” error message that the app has issues. What is the point?

### 1/5 — Useless app

*2026-07-10, version 8.3.0*

Useless, wouldn't let me reserve a taxi in advance like it claims to.

### 1/5 — Poorly designed app

*2026-07-09, version 8.3.0*

Trying to register for the app has been, trying, at best. In loading credit, I get the same error message; moment: try again later or with a different card. I think I’ll try a different app instead.

### 1/5 — Was scammed for 200€ and wasn’t allowed to report it

*2026-06-25, version 8.2.2*

I was scammed out of 200€ by my taxi driver and when I tried to report it on the app, I couldn’t submit my report because “it seemed like spam” no matter what I said. They hire scammers here like Vincenzo from Naples with license plate HD608KE. You should use him if you like paying and extra 200€.

### 1/5 — No protection for customers

*2026-06-22, version 8.2.2*

Baffles me that this is so widely in use in Italy. Yes, you can get a taxi with it no problem. However, it doesn’t offer any protection from gettng scammed in any way. You have no idea how much you will have to pay and it doesn’t monitor the taxis in any sense.

### 5/5 — Otimo

*2026-06-21*

Usei em duas viagens e nas duas funcionou perfeitamente! Na última precisei em um horário não convencional e, reservando antes, deu super certo!

### 1/5 — Horrible

*2026-06-11, version 8.2.2*

Drivers cancel 2-3 times per ride on the way to pick up (only booking easy trips within rome). Very difficult and time consuming to get driver. Also very expensive (40 euros for 15 minute drive). If you try to book on uber they just send you a taxi from the same company, who will ask you to cancel the ride and pay them directly.

## Frequently asked questions about itTaxi

### What does itTaxi do?

itTaxi is an Italian app for requesting and paying for taxis. It connects users with a large fleet of over 12,000 vehicles across more than 87 cities in Italy. The app aims to provide a reliable, intuitive, and transparent way to organize travel.

### What are the key features of itTaxi?

Key features include booking taxis in advance, specifying passenger and luggage needs, requesting pet-friendly or accessible vehicles, and choosing from various car types. It also supports multiple payment methods, including credit cards, PayPal, GooglePay, ApplePay, and even Bitcoin, and offers digital receipts.

### How much does itTaxi cost?

The app itself is free to download and use. The cost is for the taxi ride itself, which can be paid for either directly in the taxi or through the app using various supported electronic payment methods.

### Is itTaxi available in my city?

itTaxi is available in over 87 cities across Italy, with the network continuously expanding. You can check the app or their website for the most up-to-date list of supported cities.

### Can businesses use itTaxi?

Yes, itTaxi offers a dedicated Business service for companies. This allows businesses to manage employee travel, monitor expenses in real-time, create cost centers, set spending limits, issue vouchers, and simplify expense reporting with digital accounting.

## Version history (last 5 releases)

### 8.3.0 — 2026-07-01

- Introduzione della traduzione automatica della messaggistica tra cliente e tassista per i clienti stranieri
- Fix ed efficientamenti generali

### 8.2.2 — 2026-06-09

Fix bug e miglioramento della stabilità di rete dell'app

### 8.2.1 — 2026-05-15

- Risoluzione di alcuni bug in fase di registrazione
- Efficientamenti generali

### 8.2.0 — 2026-05-13

Technical updates, dependencies upgrades and internal improvements

### 8.1.1 — 2026-04-14

- Bug fix e miglioramenti

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| --- | --- | --- | --- |
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## More apps by UNIONE DEI RADIOTAXI D'ITALIA U.R.I.

- [Taxi Sordi](https://appshunter.io/ios/app/taxi-sordi/id536477216)

All apps by UNIONE DEI RADIOTAXI D'ITALIA U.R.I.: https://appshunter.io/developer/979592123

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*