# iTunes Store — user reviews > 2,691 indexed App Store user reviews of iTunes Store by Apple, rated 4.83/5 from 2,058,964 ratings. - Source: https://appshunter.io/ios/app/itunes-store/id915061235/reviews - App overview in markdown: https://appshunter.io/ios/app/itunes-store/id915061235.md - Rating breakdown: 5★ 1,835,593 · 4★ 145,491 · 3★ 41,014 · 2★ 10,536 · 1★ 21,943 ## What do users think of iTunes Store? Overall sentiment: neutral **Pros** - 💿 Ability to purchase and own music - 🎶 Great selection of music - 🎨 Variety of music genres - 🔍 Convenient music discovery - 🔊 High-quality audio **Cons** - 🔍 Difficult music discovery and search - 🗂️ Fragmented music library management - 🔒 Restricted access to purchased content - 💰 Expensive song/album pricing - 🔄 Disappearing purchased content **Commonly reported bugs** - Inconsistent syncing of purchased content - Unreliable download and playback of songs - Buggy user interface and navigation **Most requested features** - Add sorting and filtering options for albums - Implement a wishlist or bookmarking feature - Provide more control over music playback - Improve integration with other Apple services - Offer more affordable pricing options ## Newest reviews (10 of 2,691) ### 3/5 — I don’t know what sort of nonsense is going on with this iTunes Store *2026-07-31, version 1.4* I don’t know what sort of nonsense is going on with this iTunes Store but it just keeps taking forever to load this entire iTunes Store and it’s failing to load songs and then it just added a song that I didn’t even click on to download and it keeps taking forever ages for it to even work and I don’t know what the heck is going on with the volume with all of this stuff because it has gotten so very quiet ### 2/5 — What the h.e.l.l. *2026-07-27, version 1.4* I’m so tired of opening my music to find that I have to navigate all of the junk iTunes wants you to look at first. At times I can’t even get into my music, I have click out and then go back in. I should be able to open the hundreds of sounds I brought without the mess because iTunes wants you to buy more. Greedy much! ### 1/5 — Money *2026-07-26, version 1.4* Your telling me you have to pay for music? When I can use Spotify, pandora, or YouTube let’s be fr ### 1/5 — Steals money *2026-07-25, version 1.4* Didn’t even purchase anything and my card was charged for no reason. Weird app and honestly I want my money back bro. ### 5/5 — Cool I guess *2026-07-23, version 1.4* U have to pay money to get the full song and I don't pay money for that stuff so it's 5 stars so I can see it but I give it 3 stars for the effort ### 1/5 — iTunes not working right *2026-07-23, version 1.4* I’ve had nothing but trouble with this app for years now. Downloading songs has become hard. I always have to do a work around on my husband’s phone so I can get the songs i purchased, even though it’s under my account. Now it won’t let me preview albums to see if I like any of the songs. I have a brand new iPad and it still isn’t working right. Apple needs a huge lawsuit over this. It shouldn’t be so hard to preview or download your purchases! ### 1/5 — but why do you have to pay *2026-07-23, version 1.4* I don’t want to pay ### 1/5 — Songs bought not in library *2026-07-21, version 1.4* Have purchased songs and they don’t show up in my library ### 1/5 — Stole 50$ and they won’t help me at all *2026-07-20, version 1.4* 19 days ago I Put in a $50 iTunes card and the balance didn’t go on there, but it gave me a free 2 month subscription for Apple TV for redeeming it so I know it was redeemed every time I call they say that it’s been handed up to some sort of different department and they can do nothing about it This is day 19 No one will help me and I’m out 50 bucks. I’ve been using Apple for 20 years and for the first time I regret it. I can’t even check to see if anybody’s even doing anything about it but after 12 days and it’s pretty obvious ### 3/5 — iTunes on Home Screen *2026-07-17, version 1.4* Ever since the IOS update 26.5.2 the iTunes app no longer appears on the Home Screen when the music is playing while the Home Screen is turned off. Now in order to change the song or reverse or forward the songs played you have to open up the app. ## Most critical reviews (10 lowest-rated) ### 1/5 — App doesn’t work *2026-08-13, version 1.4* I always try to come back to ITunes but it never ever works. I just bought a $10 album to listen to a new song and it won’t let me listen to any of them. Genuinely the most infuriating app offered. ### 1/5 — iTunes *2026-08-11, version 1.4* Won’t let me download purchases song I tunes gift card aren’t working ### 1/5 — Cancel *2026-08-09, version 1.4* Tap ### 1/5 — The problem with this app *2026-08-05, version 1.4* To the developers (I'm saying this not in a mean way just saying) if you're gonna make a app where you can have your favorite songs on your ringtone and stuff, you could/should've put a this where it tells you how to make it your ringtone and stuff. I brought a song for my ringtone and I guess it was for nothing, because I don't know how to make it my ringtone. Worse app ever (No offense btw ❤️) ### 1/5 — Have to buy songs *2026-08-04, version 1.4* Why would you have to buy music if I didn’t have to buy it, it would be five stars but it’s not. ### 1/5 — Buyer beware *2026-08-03, version 1.4* Even though you pay your money for these songs, albums, whatever it is, you still don’t own them. Apple does and they WILL hold it all hostage and deny you if you ever have a billing problem or ask for a refund. I have firsthand account of these scam and have been fraud out of thousand’s of dollars of music over a $10 app that didn’t work and turned out to be junk. Just be careful buying music from Apple. They’re not ethical.. ### 1/5 — Scam *2026-08-03, version 1.4* Won’t let you see or download your purchased tones or music. ### 1/5 — Bring back PC iTunes *2026-08-01, version 1.4* Tired of all the apps for what used to be 1 thing in 1 place especially what happened to the pc version it’s absolutely unusable I don’t know how to add or do anything with my phone anymore which is why I’m done with Apple if they don’t fix iTunes on the pc I’m leaving for android so I can actually transfer photos, videos, and music to and from my phone without losing my mind because it’s Apple is so unuser friendly now I want nothing to do with them ### 1/5 — Broken following iOS updates *2026-07-30, version 1.4* Since the recent updates of 26.5 and it's offshoots, ITunes Store has had problem of not showing album track detail. On iPad anyway. It shows ok for purchased albums, albums in Top Charts and under Music option. For browsing and looking at albums generally, it does not expand to show tracks. All sorts of so-called solutions put forward, including delete and re-install. For me, that works ONCE after re-install but then reverts to not working. Not aware of anyone obviously working on this. From working in the industry for decades, I know developers just love to play around and fiddle with things and that will never change. I can live without iTunes Store on iPad. Learning to live without iTunes generally. I see that as a good thing. ### 1/5 — Play button is unresponsive *2026-07-30, version 1.4* I can’t play any of the music I’ve purchased as the play button is unresponsive. This works fine on iPad but for some reason isn’t working on my iPhone. So frustrating. ## Most praised reviews (10 highest-rated) ### 5/5 — Mnw *2026-08-14, version 1.4* 🎶🎶 ### 5/5 — I love iTunes Store *2026-08-12, version 1.4* By the iTunes Store and now if you don’t then why are you weird because you can listen to music off-line and kinda cheap so I so buy it. ### 5/5 — Works *2026-08-11, version 1.4* Try it. ### 5/5 — Big Fan *2026-08-09, version 1.4* Thanks Apple, Steve Jobs sounded like a cool guy to me. Thanks for the help along the way, wouldn’t have made it this far without y’all. ### 5/5 — Ringtones *2026-08-09, version 1.4* they are masterpieces. soo gooood. yea. also follow hxain on yt. peace mate. hobie ### 5/5 — Best one yet!!!!!!! *2026-07-31, version 1.4* Too many songs!!! ### 5/5 — Cool I guess *2026-07-30, version 1.4* U have to pay money to get the full song and I don't pay money for that stuff so it's 5 stars but I NEED apple to add modtagem hikari it’s my fave song ### 5/5 — Great. *2026-07-30, version 1.4* I hope Apple doesn't shut down the app. I don't wanna pay for a streaming service - I want to buy my songs and tv shows. but I'm having some trouble with the app - sometimes I just can't download songs that I bought?? ### 5/5 — Nothing *2026-07-27, version 1.4* i like the itunes app ### 5/5 — Nice app *2026-07-26, version 1.4* This was so good I just like this app so much --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*