# IU HSA/FSA — user reviews

> 17 indexed App Store user reviews of IU HSA/FSA by WEX, Inc., rated 4.30/5 from 65 ratings.

- Source: https://appshunter.io/ios/app/iu-hsafsa/id725701014/reviews
- App overview in markdown: https://appshunter.io/ios/app/iu-hsafsa/id725701014.md
- Rating breakdown: 5★ 50 · 4★ 5 · 3★ 0 · 2★ 0 · 1★ 10

## Most critical reviews (10 lowest-rated)

### 1/5 — The Slowest

*2026-01-18*

They are the absolute slowest at processing and reimbursing. It’s extremely frustrating that reimbursement takes more than a week at a time every single week when it should not.

### 1/5 — Can’t login nightmare

*2022-02-06*

As everyone else has already stated I can login on the website with my username and password however when you try to use this app it says incorrect credentials. It would be a useful app if only it worked!

### 1/5 — Can’t login

*2021-12-03*

Negative stars maybe? Can’t login using the app. Website works just fine.

### 1/5 — Can’t login

*2020-09-08*

Says I have incorrect name/password combo when it works on the website. Tried multiple attempts, changing password, etc. Please fix this!

### 1/5 — Usual corporate rubbish app

*2019-12-20*

As other unfortunate souls mentioned, you can reset your credentials a million time, and this “app” will still make you lock out. Geniuses. It’s highly likely related to IU though. Mediocrity galore.

### 1/5 — Full of bugs

*2019-09-09*

This app is only useful because the website is completely unusable. The app is not much better, with confusing navigation and difficult logins.

### 1/5 — Great concept,...if only you could log in

*2019-06-28*

I just logged into the website to make sure I am using the correct credentials. The website is no problem, but the app says invalid user name/password combo. 🤷‍♀️

It’s a great concept and I’m definitely disappointed it doesn’t work!

### 1/5 — Trash

*2019-02-23*

Cannot log in, even though I’m using the exact same username and password as the Nyhart website. Tried multiple times.

### 1/5 — Useless

*2015-01-22*

What's the point of this app if you can't upload receipts and scanned documents or submit for reimbursement with the app? There are also no instructions telling you how to set up your first time mobile account and I had to contact tech services to find the instructions. Useless. Deleted.

### 2/5 — Apple Wallet fails

*2025-04-03, version 20.4.0*

It’s been how many app versions and your apple wallet integration is broken. Please fix it!

## Most praised reviews (7 highest-rated)

### 5/5 — Easy app to navigate

*2025-03-04*

Quick and easy.

### 5/5 — Structure app

*2024-09-28*

Great app

### 5/5 — Tim202110

*2022-11-10*

Very helpful

### 5/5 — User-friendly app

*2021-07-22*

So far no issues.

### 5/5 — Love it!

*2021-02-16*

The advances to the service since 1998 are incredible. It used to take many faxes of receipts until I was reimbursed money out of pocket. I would have to go without needed medications and office visits. Keep up the good work!

### 5/5 — Very user-friendly

*2021-02-02*

Love this app and how user-friendly it it. Seems to always be up-to-date with most current info and submitting and managing HSA funds is VERY easy!

### 5/5 — User Friendly

*2020-01-03*

This site is very useful, and easy to use.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-16.*