# IU Mobile — user reviews > 100 indexed App Store user reviews of IU Mobile by Indiana University, rated 3.90/5 from 186 ratings. - Source: https://appshunter.io/ios/app/iu-mobile/id383456985/reviews - App overview in markdown: https://appshunter.io/ios/app/iu-mobile/id383456985.md - Rating breakdown: 5★ 119 · 4★ 8 · 3★ 15 · 2★ 11 · 1★ 33 ## What do users think of IU Mobile? Overall sentiment: negative **Pros** - 👍 Easy navigation and user-friendly interface - ⚡ Quick access to essential campus resources - 🎓 Helpful for new students finding classes and campus - 🚌 Useful bus tracking and schedule features - 💳 Convenient digital Crimson Card access - 🎨 Improved design and layout in recent updates - ⏱️ Time-saving shortcuts for frequent tasks - 📱 Accessible on-the-go information without laptop **Cons** - 🐛 Frequent crashes and app freezes - 🔐 Constant forced re-authentication and logouts - ⏳ Slow loading times and unresponsive performance - 🌐 Functions as a web wrapper rather than native app - 📵 Poor mobile optimization and screen compatibility - 🔄 Inconsistent and confusing navigation - ❌ Broken features after updates - 📧 Email functionality doesn't work properly - 🔑 Won't save login credentials - ⚠️ Requires Duo authentication repeatedly **Commonly reported bugs** - App crashes on startup or during use - Login loops - requires re-authentication constantly - Update required message with no available update - Incompatibility with newer iOS versions - Screen rotation issues on iPad - Crimson Card not visible on smaller devices (iPhone SE) - Email loading icon stuck indefinitely - Randomly opens wrong emails - Class schedule reverts to previous semesters - Widget fails to update schedule - Duo authentication not displaying - App closes immediately after opening - Cannot access laundry, dining, or class information - Keyboard doesn't display properly - Connection failures despite strong internet **Most requested features** - Save username and password securely - Biometric login (Face ID/fingerprint) - Grade book access - Reply to class messages functionality - Faculty-specific features for instructors - Syllabus tab access - OneStart integration - Canvas/course assignment details - Laundry status checking - Dining hall hours display - Sports schedule information - Persistent login sessions - Dark mode option - Widget functionality for class schedules ## Newest reviews (11 of 100) ### 3/5 — Can’t see my classes or anything at all *2025-12-23, version 6.0.1* Stephanie Garcia ### 2/5 — Broken a lot *2025-12-04, version 6.0.0* It's very useful but it tends to not work a lot of the time, and it will sign you out all the time too, which is especially annoying when you need to use this app to log hours for work at IU. ### 2/5 — Needs an update *2025-10-01, version 5.4.14* My iPhone updated and now I can’t use this app at all it says update and sends me back to the same app when the phones update they should schedule to update the app to be able to work with it. ### 2/5 — A monkey at a typewriter could’ve done better *2024-10-08, version 5.4.3* For starters why does everytime I open it I have to re-sign in, and auth with duo (despite clicking my device)? Why does my schedule just randomly decide to go to previous semesters? It’s insane how bad an app can be, it’s like it’s never been tested ### 2/5 — Kicking me Out *2024-04-06, version 5.3.8* I just downloaded the App. I am trying to login and keeps kicking me out once I input my email and password. Any explanation? ### 3/5 — Okay *2022-09-26, version 5.1.2* The best IU retards could come up with 👍 ### 2/5 — Crimson Card Iphone SE *2022-09-15, version 5.1.2* The ability to view your crimson card does not work for iphone SE (2020). My friends who have bigger phones have a option to view their crimson card but even though I have the app on the most updated version, I still can’t see that option even though I did the exact same sequence of links to do so. Please fix this! ### 5/5 — So much better! *2021-12-19, version 4.6.1* Edit: The Mobile App is experiencing an issue with Duo, this seems like an issue with the mobile offering altogether (including the website). Love the new design. Much more user friendly. A lot of the concerns users had have been resolved. ### 5/5 — I like the bus map *2021-09-23, version 4.4.0* The bus map is useful and I like seeing when the bus is close. ### 5/5 — New and improved *2021-06-15, version 4.3.6* They’ve mad some amazing improvements to the look and functionality of the app. Just wish I could stay signed in longer without have to re-input my info every time. ### 4/5 — Great app outside one flaw *2020-12-31, version 4.3.2* I need this app so I have downloaded it, but I have noticed that each time I use the app I must log in. I am a bit disappointed in this small issue. But, I like the app in general and agree with others about the GUI Interface. ## Most critical reviews (10 lowest-rated) ### 1/5 — Digital Crimson Card hunt *2026-01-21, version 6.0.1* got a new phone and had to readd digital crimson card to wallet but there is no where to see the add to apple wallet option, I searched up IU’s videos and they the IU mobile app update must have removed or hidden that option real well. ### 1/5 — doesn’t even work anymore *2025-12-05, version 6.0.0* idk what the update did but nothing is connecting to my account anymore and I can’t view my class schedule, card, accounts, etc. I’ve even deleted and reinstalled it, logged out, all that. super glitchy and logs me out all the time ### 1/5 — It’s so broken all the time *2025-10-04, version 5.4.14* The app keeps saying it needs updated when it doesn’t have an available update, none of the shortcuts work, it constantly won’t connect to the internet no matter how strong the internet connection is. It won’t let me check laundry, classes, dining hall hours, nothing. ### 1/5 — taking our tuition but can't take 5 mins to fix your app *2025-10-02* How is it this bad? A middle schooler with chatgpt could build an app better than this. Why do I need to login every time I open the app and verify with duo? Why do I need to login every time I want to click on a class? Now, I can't even open the app as it just asks me to update and redirects me to the app store but you haven't released the update yet. ### 1/5 — Doesn’t work “Update Required” *2025-10-02, version 5.4.14* Tried uninstalling and reinstalling but still says update required and will not show anything. No update shows up on the AppStore ### 1/5 — Doesn’t let me login *2024-10-15, version 5.4.5* This app is so slow. Every time I open it I have to login and it was letting me login for the first month of owning it, but now it doesn’t load past the verification making it impossible for anyone to login. I can’t see anything I need to see like my crimson card or my classes. ### 1/5 — STOP LOGGING ME OUT ALL THE TIME *2024-09-24, version 5.4.3* Please. ### 1/5 — Widget never works *2024-09-20, version 5.4.3* Any time I try to add the widget to see my class schedule, it always says I need to log in to update my schedule, which I do, and it still doesn’t work. ### 1/5 — Useless now *2023-01-17, version 5.2.1* Bring back the shortcut to class schedule. this app is pointless without it. ### 1/5 — Not great *2020-10-25, version 4.3.1* The new changes to the app forces you to login in multiple time in just one use. It redirects you a lot. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use and figure out!! *2026-07-02, version 6.0.4* This app has been one of the easiest to use and is very helpful as a student! ### 5/5 — Review *2025-09-16, version 5.4.14* Good App for wanting to stay on track around campus for events,schedules and work. Every single the first day u would have never made it so far without this app. I highly recommend if you’re new to campus get the app. It will help you awhile lot. 🤩❤️ ### 5/5 — IU MOBLIE *2025-09-09, version 5.4.14* Helped me find my class on the first day ### 5/5 — IU mobile *2025-09-09, version 5.4.14* I like the fact that i can check stuff on the go instead of having to log into my laptop every single time. ### 5/5 — User friendly *2025-09-09, version 5.4.14* I like how it’s so easy to find the links I need and that I can arrange my favorite shortcuts. ### 5/5 — Time saver *2025-09-09, version 5.4.14* It shows my Id # and it saves me time and stress trying to find it for like finaid or anything else! ### 5/5 — Great! *2025-09-09, version 5.4.14* very helpful, and easy to use. Quick Access to resources ### 5/5 — Great experience! *2025-08-27, version 5.4.14* I haven’t run into any major issues yet…let’s hope it stays that way! ### 5/5 — Love the Kuali! *2025-08-23, version 5.4.14* It’s been so useful to keep track of hours being an international student ### 5/5 — Good *2025-08-23, version 5.4.14* Solid app, but got some bugs. Logins a little funky with a stale error request red box. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*