# iUMS Basic — user reviews > 39 indexed App Store user reviews of iUMS Basic by NADATEL Co.,Ltd., rated 1.90/5 from 39 ratings. - Source: https://appshunter.io/ios/app/iums-basic/id397720610/reviews - App overview in markdown: https://appshunter.io/ios/app/iums-basic/id397720610.md - Rating breakdown: 5★ 3 · 4★ 3 · 3★ 4 · 2★ 6 · 1★ 23 ## Newest reviews (13 of 39) ### 2/5 — New playback UI not working *2019-09-01, version 2.4.15* The new playback UI is not showing correct dates. I have tested on different phones and iOS versions. This app supports over 20 of my clients and used to work flawlessly for me before recent updates. Can this be researched please ### 2/5 — Not working anymore *2018-05-11, version 2.3.7* All of a sudden, this app quit working. This is not a game app, this is a critical app for security of my property and my safety. “App Support” takes you to a website in Korean. I don’t read or write Korean. Please fix. ### 1/5 — Lost my settings *2018-05-10, version 2.3.7* It is no good.. I lost all my settings. ### 2/5 — Bad Update *2018-05-10, version 2.3.7* The update on May 10th, 2018 wiped out every DVR and settings I had. Will take hours to re-add these to everyone’s iPhone/iPad. ### 1/5 — Awful *2018-05-10, version 2.3.7* ....nothing else to say....this app is just awful.....wait....maybe dreadful is better. Freezes....slow....works sometimes..... not other times ...did I mention slow ......this is a useless app. ....and one last thing....the update on May 10....don't use it...don't go near it....everything on my app has DISAPPEARED I have nothing left ....no camera locations....no access ...ZERO ### 2/5 — 5/10 update *2018-05-10, version 2.3.7* Updated my app this morning and all of my setup data is erased for connection to my DVR. I can’t believe I now have to start at square one to re-establish my local (WiFi) and remote (3G/LTE) connections. A warning that setup information would be deleted prior to app update would have been a nice disclaimer thus allowing a user to record their setup data prior to updating the app! ### 1/5 — Confused *2018-04-02, version 2.3.6* When I first used this app I would be able to go straight into what I needed. Now when I select to connect a window pops up saying I would be charged for data use. What happened? ### 2/5 — Can’t connect *2018-01-04, version 2.3.1* Since I did the last update, I cannot connect on my iPad. Please fix this!!! ### 1/5 — Doesn't work anymore *2017-08-08, version 2.2.3* His app needs an update. ### 1/5 — Owner *2016-12-30, version 2.2.3* This app keep crushing on my iPhone ### 2/5 — Playback broken *2016-07-17, version 2.2.3* Playback no longer works. ### 1/5 — Doesnt work *2016-02-18, version 2.1.5* I updated when the update became available and now i cant view my camera system! Help! ### 1/5 — Warning: do not update *2016-02-05, version 2.1.5* App no longer connects after most recent update. ## Most critical reviews (10 lowest-rated) ### 1/5 — Calendar is not right *2019-12-28, version 2.4.15* Please fix the calendar option as the dates are wrong and it’s impossible to see previous footage because of this ### 1/5 — Playback calendar messed up!!! *2019-06-23, version 2.4.15* Please fix the playback calendar. Dates don’t make sense and therefore can’t access archived footage ### 1/5 — Please please fix the playback! *2019-04-12, version 2.4.12* Would someone PLEASE provide a fix to the playback problem? Or at lease acknowledge that whoever did the last update screwed it up? Why have this app if you can’t go back and replay your security cameras??? ### 1/5 — Terrible *2019-02-24, version 2.4.11* This app always worked good until the latest update. Now if you go to playback the date is wrong and if you enter a date/time it’s not even close. App is useless other then watching in real time. ### 1/5 — Playback feature isn’t working. *2019-02-10, version 2.4.10* I love the app however after the last update the playback feature no longer works. It won’t let me get to Feb for playback. It shows January 10 as current date. ### 1/5 — Latest update doesn’t work *2019-01-30, version 2.4.9* This has never been the greatest of apps but the recent update broke it altogether. Now it connects to my DVR and cameras but just displays the logo in each of the camera slots while showing active frame rates. Really time to move on to a different setup. ### 1/5 — App doesn’t work *2018-10-16, version 2.4.5* This app doesn’t work at all.After setup all I’m getting is connecting no video ### 1/5 — No longer functional *2018-07-11, version 2.3.8* Doesn’t work with latest iOS. No support. Awful. ### 1/5 — Deleted data *2018-05-12, version 2.3.7* Last update deleted all my data! Come oooonn ### 1/5 — App update killed device list *2018-05-12, version 2.3.7* HELP!!!!! With the recent app update, I’ve lost my device list and I now have no access to my cameras.... ## Most praised reviews (10 highest-rated) ### 5/5 — Please update crashes on iPhone X ios12 *2019-04-25* Could you please update as this is the only app I can use for my dvr if you need crash logs let me know how I will send Thanks for updating your app works well no crashes Thank you Great update but could you please convert the app to do full screen I have a iPhone X Many thanks Hi any update on having full screen? ### 5/5 — Nice *2015-10-24, version 2.1.2* Very nice ### 5/5 — Excellent program *2012-09-25, version 1.3.3* Don't quit understand the low rating reviews but both mic and ptz controls could be hidden or revealed by a swipe to/from the bottom. Very clear pictures with all relevant information at your finger tips. Very well designed and executed. ### 5/5 — Awesome app! *2011-05-25, version 1.1.2* I love how I can access my camera system that I purchased from Skyway Security through my iPhone! And it's FREE! ### 4/5 — Good app *2019-03-18, version 2.4.12* I like the app it does the job I had this app for few years I think it’s good. However I am having problem whenever I go to do play back it give me the option for last month date to play back not this month is there away to fix this issue we are on March 18 2019 and on playback it give me February 18 2019. And after that date is not available thank you ### 4/5 — Must have for UMS, some features missing *2017-08-26* This app is essential for anyone with compatible hardware, like me. It allows me see my cameras in house and when I'm out. If only developer can fix things like: landscape mode distorts image, high quality doesn't stay ON... ### 3/5 — Playback no longer works after update! *2019-01-30, version 2.4.9* I can’t access my archived videos from recent. ### 3/5 — iOS 12 에서 앱 구동이 안됩니다 *2018-09-15, version 2.3.8* 12베타때부터 계속 안되던데 이제 iOS12 정식버전이 나왔으니 빠른 업데이트 바랍니다 ### 3/5 — Streaming very slow *2018-01-05, version 2.3.1* The fastest I am getting is 1 or 2 FPS which is absolutely horrible. ### 3/5 — Ios10.2 *2017-07-27, version 2.2.3* It has connecting issue on iOS 10.2 Can you guys fix this. It's not working with 10.3 iOS too... Please fix this... Are you ever going to update it?? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*