# iVisit — user reviews

> 27 indexed App Store user reviews of iVisit by GenieMD, Inc. , rated 4.54/5 from 65 ratings.

- Source: https://appshunter.io/ios/app/ivisit/id1239564476/reviews
- App overview in markdown: https://appshunter.io/ios/app/ivisit/id1239564476.md
- Rating breakdown: 5★ 56 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 7

## Newest reviews (12 of 27)

### 5/5 — Great experience.

*2021-05-20, version 4.22*

I had a good experience. It’s telemedicine, affordable and convenient.

### 5/5 — Love it!!

*2021-05-07, version 4.22*

I’ve had excellent experience with this app and getting a Dr immediately upon requesting one. Enter information. Book an appt. pay the fee, and I can be anywhere I need a Dr appt at a very readable  amount

### 5/5 — Excellent!

*2021-04-20, version 4.22*

Very Happy with my consult!

### 5/5 — Service

*2021-04-05, version 4.22*

Great service. It is appreciated and needed in our society today

### 5/5 — Life in-complicated

*2021-03-10, version 4.21*

I am 69. I will not be an old woman who is constantly going to the Doctor. This was perfect for me. No dressing up (not that I do anyway!), no fighting traffic, no looking for a parking space, no lobby loitering, and no COVID worries. My visit was so informative, I am so pleased!
Could a Doctor visit get any better than this!!??  I love it and will use it again if necessary.

### 5/5 — Easy to use and FAST

*2020-12-23, version 4.19*

Highly recommend the app. I reported my symptoms while commuting on the bus, and received a call from a competent and friendly MD right when I got to my destination. This app is easy to use; the doctors are excellent; and I would definitely use it again.

### 5/5 — App

*2020-12-19, version 4.19*

Works great..easy and fast

### 5/5 — Save the hassle of waiting at a doctor office

*2020-11-26, version 4.18*

The intake process was surprisingly fast! The app is very fast and easy, after completing questionnaire get a call from a doctor in 6 minutes. 
Thank you

### 5/5 — Convenient and easy to use

*2020-11-26, version 4.18*

Convenient and easy to use, got treated and received prescriptions in few minutes.

### 5/5 — Terrific App for visit

*2020-06-08, version 4.7*

This App is not only easy to use, but from a standpoint of efficiency and impact I believe it is remarkable. This approach is the right approach and look forward to seeing this App gaining more popularity. Well done!

### 5/5 — Responsive doctors

*2020-06-03, version 4.7*

Never had a long wait - a doctor quickly takes case.

### 5/5 — Nice design

*2020-06-03, version 4.7*

Very clean layout and well designed. Easy to use! I like it!

## Most critical reviews (10 lowest-rated)

### 1/5 — App glitched and Company will not process refund

*2021-07-04, version 4.23*

I had a glitch in the app where my physician could not get in contact with me and i was charged for the visit ahead of time. I was told i would be issued a refund but this never happened….

### 1/5 — Incorrect information given

*2021-05-31, version 4.23*

Contacted to get antibiotics for a UTI that my mom has according to testing urine sample. Was told it might be a kidney infection and required to have blood test. Information was contrary to what local Urgent care stated.

### 1/5 — Unfortunately pretty bad

*2020-09-29, version 4.14*

I wanted to like this, but they charged me 3 times instead of 1. The doctor then called the next day without notice for the “appointment” I was in a meeting and unable to answer so he emailed asking what time would be better to call. I immediately responded with a time a few hours later and called back after I got out of my meeting (no one was available to take my call). The doctor completely ignored the time I requested, didn’t even respond to my email, and then called again an hour or so later. I called back immediately this time and again no one was able to answer my call. I then emailed asking for a refund because too many questionable things had happened. 1. They charged me three times 2. Doctor called without notice and ignored my requested time (despite asking me when would be best) 3. No one is ever available to answer the phone. They basically ignored my request to be refunded and only responded to my first email about being charged 3 times. I was refunded for 2/3 charges but I feel I should’ve been refunded for 3/3 as I never actually used their services. Seems like a great idea unfortunately the app is trash and they seem to be disorganized.

### 1/5 — Unusable

*2019-10-22, version 3.2*

When I try to add health conditions and go to search, it crashes the app. This happened 4 times in a row

### 4/5 — Great App!

*2021-04-28, version 4.22*

Thank you, made doctor visit at my fingertips and affordable.

### 5/5 — Awesome, telehealth company!

*2024-08-26, version 7.11*

Thank you, Dr. Tawfeek just one of GenieMD‘s finest doctors!

### 5/5 — Quick and Caring Treatment

*2024-04-11, version 7.3*

I’ve been suffering from a sinus infection for 11 days, only to be told by my primary care provider to wait another week before coming in. When I discovered GenieMD I was able to have a medical appointment with Dr. Italia within 5 minutes of signing up! Not only had Dr. Italia already reviewed my medical records that I provided but he truly listened to me about what I’ve been experiencing the last couple of weeks. He immediately identified a medication he wanted to prescribe for me and even asked me if I had any other medical concerns I wanted to discuss. I am astonished with how quickly I was able to access medical treatment from GenieMD and I have already taken my first dose of my RX. For all individuals, parents, and care givers I hope you will learn from me and not suffer so long, trying to navigate access to doctors when primary care provider is busy, and simply sign up with GenieMD to receive medical care and treatment in minutes. If I could give GenieMD 100 stars, I would!

### 5/5 — Awesome!

*2024-01-20, version 6.5*

Great experience. Easy registration and intake process. Got a call from a doctor in less than 5 minutes. Was diagnosed over a video chat and got my prescription all in one hour. Will use the service again.

### 5/5 — Quick and easy!

*2023-12-05, version 6.2*

Can always rely on GenieMD for fast service. The providers are thoughtful and always ask the right questions. I don’t need to wait to make appointments when I just need the response quickly.

### 5/5 — Convenient

*2022-04-09, version 4.40*

This was so convenient and I was able to do it when most clinics are closed.

## Most praised reviews (5 highest-rated)

### 5/5 — Awesome!

*2022-01-02, version 4.40*

Great experience. Easy registration and intake process. Got a call from a doctor in less than 5 minutes. Was diagnosed over a video chat and got my prescription all in one hour. Will use the service again.

### 5/5 — Jimmy Alan

*2021-12-30, version 4.40*

Good work

### 5/5 — Great Medical Service

*2021-10-14, version 4.33*

Really fast response time. The Dr. Was very pleasant to deal with. Handled needs swiftly and throughly. Will definitely use again in the future.

### 5/5 — Pain and weakness

*2021-09-05, version 4.23*

The doctor was great explained my pains and problem and his diagnosis and treatment made me feel a lot better so far

### 5/5 — Jennifer Wood

*2021-05-21, version 4.22*

Extremely satisfied! This is the best way for a virtual visit! Thank you!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
