# IVOREE — user reviews > 54 indexed App Store user reviews of IVOREE by White Ivory Elephant Technologies, rated 4.90/5 from 447 ratings. - Source: https://appshunter.io/ios/app/ivoree/id1573278505/reviews - App overview in markdown: https://appshunter.io/ios/app/ivoree/id1573278505.md - Rating breakdown: 5★ 417 · 4★ 21 · 3★ 5 · 2★ 1 · 1★ 3 ## What do users think of IVOREE? Overall sentiment: positive **Pros** - 👍 Friendly and courteous staff - 👍 Great atmosphere and food - 👍 Enjoyable experience - 👍 Convenient app features - 👍 Automatic check-in and rewards tracking **Cons** - 🚬 Smoky sections - 💰 Need more free play and gifts **Commonly reported bugs** - App stopped providing free play without explanation **Most requested features** - Restore free play and rewards - Improve accessibility of app features ## Newest reviews (19 of 54) ### 5/5 — Player *2025-04-10* Love the app I can find all promotions and know how many points I have and how much money I spent ### 5/5 — Rate *2025-03-20* Wonderful place and wonderful staff and also very clean! ### 5/5 — Rating *2025-03-16, version 2.0.9* Excellent gaming experience but very smoky in sections. ### 5/5 — Pj *2025-02-26, version 2.0.9* Pj ### 5/5 — Wonderful app *2025-02-16, version 2.0.9* Nice place ### 5/5 — Love it *2025-01-12, version 2.0.6* Love it ### 5/5 — Jennie *2024-12-13* I like the updates and accessibility of the app. ### 5/5 — Operations Manager *2024-12-10, version 2.0.1* Great services ### 5/5 — Gaming review *2024-10-09* Outstanding gaming for a gambler that likes to win an have fun ### 5/5 — Ivoree review by Joshua Gillihan *2024-09-24* The app is very easy to use, I love the promotional offers and the ability to see what’s all going on at the mint. ### 5/5 — Barbara Davenport *2024-09-14, version 1.1.56* Love the place at Franklin ky and the wensite ### 5/5 — Great fun *2024-08-30, version 1.1.58* This is a fun app to spend time on ### 5/5 — Wonderful app *2024-08-20* Nice place ### 5/5 — Love this place *2024-07-25, version 1.1.55* Love this place ### 5/5 — Player *2024-07-22* Love the app I can find all promotions and know how many points I have and how much money I spent ### 5/5 — The mint *2024-07-13, version 1.1.52* I love this place ### 5/5 — Love Ivoree/GEM Rewards *2024-07-10* This App is AMAZING! If you’re all about VGTs in Illinois & winning amazing prizes, then this is the App for you! You check in automatically when you enter a GEM Gaming location & earn entries based on the time you spend there! No pesky kiosks & no need to enter your info multiple times - the App does the work for you! ### 5/5 — Cumberland Mint in Williamsburg, Ky *2024-06-19* Attending the grand opening ceremony when they first started their establishment. The staff are very friendly and courteous. I and my sister usually come to the Mint once a week. We enjoy the good atmosphere and the food is great! I make sure I save enough money upfront to eat in case I don’t win that night. My sister thinks I’m silly, but that’s how much I truly enjoy the food served there, plus the hot chocolate is the best I’ve ever had. I drink it every time I go there. Even though my sister nor I have ever won a “big jackpot” we have seen people win. Being happy for others to win is part of what makes going to the mint fun!! I truly believe one day she and or I will hit one of those jackpots …it’s just a matter of time and luck🤑🤑❤️❤️. ### 5/5 — Stay informed *2024-06-15, version 1.1.49* I like it ## Most critical reviews (10 lowest-rated) ### 1/5 — Confused *2024-06-06* Anyone know why this app just randomly stopped adding free play? I go to the mint in Williamsburg Ky a lot and from day 1 of adding this app on my iPhone I have received weekly free play but then one day it just stopped giving it to me, no reason or explanation. Same thing happened to my mom. First it cut the amount of free play she got in half, and now she gets zero. We are going to delete it because there’s no point in having it if it’s offering nothing and just hanging around on the background of our phones taking up space. We did absolutely loved this app before that happened tho! ### 1/5 — Disappointing *2023-11-24* I can’t even sign into the app. Keeps bringing me to create a pin. I make the pin and nothing happens. I can’t even get into the game from the beginning. I don’t know what’s up with this app ### 3/5 — Awesome *2024-09-04, version 1.1.58* This rally is a great app thanks ### 4/5 — Close and Great time *2024-06-09* Enjoy being close and had a great time in Franklin and Bowling Green. ### 5/5 — Cumberland Mint in Williamsburg, Ky *2025-10-29* Attending the grand opening ceremony when they first started their establishment. The staff are very friendly and courteous. I and my sister usually come to the Mint once a week. We enjoy the good atmosphere and the food is great! I make sure I save enough money upfront to eat in case I don’t win that night. My sister thinks I’m silly, but that’s how much I truly enjoy the food served there, plus the hot chocolate is the best I’ve ever had. I drink it every time I go there. Even though my sister nor I have ever won a “big jackpot” we have seen people win. Being happy for others to win is part of what makes going to the mint fun!! I truly believe one day she and or I will hit one of those jackpots …it’s just a matter of time and luck🤑🤑❤️❤️. ### 5/5 — Love it *2025-10-09, version 2.2.1* Love it ### 5/5 — Wonderful app *2025-08-28, version 2.2.0* Nice place ### 5/5 — Very good casino *2025-08-23* I like to play ### 5/5 — Casino *2025-07-26* Need to give more free play and gifts ### 5/5 — LOVE IT!!!!👍🏼😁 *2025-07-24* Love being able to see what I have to play before I go and have a great time ## Most praised reviews (4 highest-rated) ### 5/5 — Great way to keep up with your points *2025-07-24* I like this app ### 5/5 — Ivoree review by Joshua Gillihan *2025-07-12* The app is very easy to use, I love the promotional offers and the ability to see what’s all going on at the mint. ### 5/5 — Love it *2025-06-11, version 2.1.2* Great app! ### 5/5 — Love it *2025-04-15, version 2.0.9* Great app! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*