# IvRose-Online Fashion Boutique — user reviews > 50 indexed App Store user reviews of IvRose by Geeko Tech . Ltd, rated 4.60/5 from 5,872 ratings. - Source: https://appshunter.io/ios/app/ivrose-online-fashion-boutique/id1276975744/reviews - App overview in markdown: https://appshunter.io/ios/app/ivrose-online-fashion-boutique/id1276975744.md - Rating breakdown: 5★ 4,860 · 4★ 463 · 3★ 178 · 2★ 78 · 1★ 293 ## What do users think of IvRose? Overall sentiment: negative **Pros** - 👍 Easy to navigate - 👍 Responsive customer service - 👍 Fabulous clothes for wife - 👍 Good quality and prices **Cons** - ⏱️ Slow delivery - 🚫 Unreliable shipping and order tracking - ❌ Poor quality and cheap materials - 🔁 Difficult return process - 💬 Unresponsive customer service - 💰 Overcharging and lack of refunds **Commonly reported bugs** - Frozen app screen - Incorrect order status and delivery information **Most requested features** - Share button to share items with others - Improve order tracking and delivery updates ## Newest reviews (14 of 50) ### 4/5 — Easy to navigate *2022-02-01, version 1.7.13* Delivery is slow-ish but customer service is easy to reach and responds quickly! ### 4/5 — App *2021-10-06, version 1.7.7* So far most of my purchases have been good. I’ve had a few hiccups due to sizing and material, but those were a few compared to what to the amount I have purchased from the site. Luckily I have sisters and nieces whom I can gift it to. ### 1/5 — Never received *2021-07-09, version 1.7.3* First off it takes a whole month to receive 1 item. I ordered a dress for my babyshower. When it finally shows out for delivery, it never comes and somehow FedEx marks it delivered the next day. I was home all day and I have a doorbell camera. They told me the shipper had to file a claim. I contacted Ivrose which takes forever cause they are on a different time than US. U can only talk to them at 2am or later. Finally after a week of back and forth. They say they can resend it. They said the sent out on June 29. Here it is July 9 and FedEx still don’t have the package. I will never order with them again. EVER **Developer response:** Hi. We are sorry to hear about your disappointment with us, and we would like the opportunity to resolve this issue. You can submit a ticket if more convenient and our customer service would be more than happy to assist you. We value our customers opinions and would like to thank you for bringing this to our attention. ### 1/5 — Didn’t get my full order *2021-07-01, version 1.7.3* I didn’t receive my full order on top of tht it took two months to receive I can’t even reach out for support from the app because the support page want load… I would like to rest of my order please ### 1/5 — Scam. *2021-05-25, version 1.7.2* Please don’t buy into this app. Scams. Took so long for my order to get here, $72 down the drain. The clothes are not even close to good quality. Totally different from the pictures. Wrong size,wrong quality. When you get the clothes, it isn’t even from IVROSE. Don’t fall for it! Unless you want to waste your money. Get together to report these scams. Honestly. ### 1/5 — Disappointing and not reliable until now none of my order came!!! *2021-05-19, version 1.7.1* My first time on this site and i ordered few items usually when the item is available it means “available” and reading reviews first if it’s fast delivery and good quality and so i pay everything all set. Then 1 week after i received an email said some of the items are out of stocks like wth !!! If it’s out of stocks why it is still available on the website and why telling me a week after?? And i have to wait 2-18days before they have stock...It is been a month until now my order hasn’t came or did they even exist or I’m wasting $200 for it. **Developer response:** Hi. We are sorry to hear about your disappointment with us, and we would like the opportunity to resolve this issue. You can submit a ticket if more convenient and our customer service would be more than happy to assist you. We value our customers opinions and would like to thank you for bringing this to our attention. ### 1/5 — NOT WORTH IT *2021-04-28, version 1.7.0* clothes took well over a month to come, tracking is horrible, customer service is fast but not super helpful and when they arrived they are super cheap quality compared to what the photos represent. SHEIN is cheaper, comes faster and what they show at least represents what I purchased. AND now it’s a PROCESS to get this stuff returned! ### 1/5 — Do not order *2021-04-25, version 1.7.0* I had ordered a few stuff and when I payed for it I was not able to get the tracking number nor see my purchase which was not right.. I went to go see if they charged me and they did so now I can’t even cancel that order don’t know where it’s going but I feel like they stole me money.. ### 1/5 — Do not buy from this website. *2021-04-18, version 1.7.0* Please do not buy from this website. They are located in China. Their products quality is so bad. Also it’s take forever to ship the order to you and they don’t refund your money. ### 1/5 — Clear scam *2021-03-30, version 1.6.10* When you get on the app just look at a bra called “Textured Tank Top Push Up Gym Bra Breathable Elastic Bralette Workout Underwear.” If you notice in the reviews there are two exact same people posting the same exact 2 pictures, 2 days apart, with 2 different captions. Wish I would’ve seen this sooner ordered clothes for my girlfriend now she’s heartbroken and feels foolish don’t make the same mistake as me. I’m bringing my lawyer into it to hopefully help get this sit shut down but aside from that I just hope everyone takes a second to read my comment and sees the fake reviews. **Developer response:** Hi. We are sorry to hear about your disappointment with us, and we would like the opportunity to resolve this issue. You can submit a ticket if more convenient and our customer service would be more than happy to assist you. We value our customers opinions and would like to thank you for bringing this to our attention. ### 4/5 — Sharing *2021-03-29, version 1.6.10* I want to leave five stars because this app is so freaking good but y’all don’t have a share button that will take the link of the item I want to send to people so that they can either purchase the item or see what I’m talking about without having to screenshot the outfit so I give this app a four point five out of five it’s so so good I just need that share button. ### 1/5 — No good *2021-03-17, version 1.6.10* I downloaded the app because I saw it advertised on Instagram. I was trying to order a couple dresses and it won’t even let me order it. I’ve tried multiple times and it is still rejecting my card. There’s absolutely nothing wrong with it. Just the cite. Can’t say anything about the service cause I can’t even make my first order. ### 1/5 — It’s a Scam! *2021-03-02, version 1.6.10* Do not buy anything from IVrose. Most of the reviews are fake. They sell, very cheap, thin clothing that have string coming out of the stitching and they may you pay for return shipping. This site is just as bad as Wish or buying clothing from the dollar tree. It’s a complete scam. It’s pretty sick they do this to people. It’s not right. ### 1/5 — It’s a scam *2021-03-02, version 1.6.10* This company will take your money, but will take over one month to send your stuff. When you contact them, they will say “they ran out of supplies” but will not refund your money. When you get what you ordered, it is cheaply made with poor quality materials. It all comes from Guangzhou China. This includes items they advertise they will deliver in “2-5 days”. DON’T WASTE YOUR TIME AND MONEY!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t trust this site it’s a scam *2022-02-25, version 1.7.14* Spent over $150 on products which I never received waiting 3 months received one out of seven items. Customer service had given me no answers as to when i will get a refund. they charge the customer insurance on items they ship but not refund when the products don’t show up. Customer service gives you the runaround. I have asking for a refund for 2 months. The website and app or a complete scam. **Developer response:** We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@ivrose.com. Thank you. ### 1/5 — These reviews are fake *2022-02-11, version 1.7.14* There is no possible way these reviews are real. Every single item in my order was absolute garbage. I order from many online overseas companies and every now and then I get a bad product but this company is just trash. Every item was made like a cheap Halloween costume. Nothing like photos and the material is a joke. It also took over a month to arrive and smelled like melted plastic when I opened it. **Developer response:** Sorry to hear that! We request that you please help us with your order/shipment number at support@ivrose.com. We will get back to you at the earliest. ### 1/5 — Thieves *2021-12-11, version 1.7.11* Don’t order from these people you can’t reach them by phone. I spent 2 weeks trying to get a refund and still haven’t received it. So they will make double on the money I spent by resaleing my dresses I sent back. They refuse to even talk to you. Their clothes are very cheap. Buy from someone else their clothes are not worth your money. ### 1/5 — Horrible service - thieves *2021-12-05, version 1.7.11* Never received products ordered back in April, they don’t have a customer service number, it takes days for them to reply! Went back and forth, I have a chain of emails, finally after pricing that I didn’t receive their products and proved that most of the product didn’t even have a tracking number created they blame it on the “shipper”. Yea well who is that? They don’t even try to help with the “shipper”, they don’t even offer a refund, they just say sorry for the inconvenience. How is it that a company with so many bad reviews is allowed to still have an active app platform!? What a joke! DO NOT ORDER OR DOWNLOAD! ### 1/5 — I rather shop at Shein *2021-12-05, version 1.7.11* Just like shein except the return process. Doing a return process was not the greatest. I don’t know if I was looked at the wrong page but y’all should really state that returns are going to be at ones cost. If I would have known that I wouldn’t have ordered in the first place. Not to mention when I told customers service I wanted to do a return they wanted to offer me 25% back for what I paid for and to just keep the items. If it was a 15$ purchase then I wouldn’t really care but it was a 300$ purchase. Absolutely not. I will not be shopping on this site/app again. **Developer response:** Hi. We are sorry to hear about your disappointment with us, and we would like the opportunity to resolve this issue. You can submit a ticket if more convenient and our customer service would be more than happy to assist you. We value our customers opinions and would like to thank you for bringing this to our attention. ### 1/5 — It’s alright *2021-12-03, version 1.7.11* Look this app is just like shien easy to navigate and cheap for a fast fashion site. but I've been having a difficult time with customer service not wanted to send me a return slip. They keep offering coupons or giving me 25% back to want i paid for. When all i wanna do is return the items. ### 1/5 — Your not trusted company *2021-10-24, version 1.7.8* I order last sep 22,2021 and until now you never deliver my order, and you need to be responsible to your customer after you get the payment you just ignore and now it's all gone I need my money back!! ### 1/5 — No Return Policy *2021-09-27, version 1.7.5* This app has nice clothing in beautiful styles but the return policy is one of the worst I’ve ever had to deal with. Firstly you must either contact customer service through WhatsApp or Email which they can take up to 24+ hours to respond. Seconds they will spend some time just trying to find your order. Even with the email/phone number you use for the account isn’t enough. They need the numbers of the orders and clothing. Finally 4 days after the whole process begins they give you an option of a 10% cash back or $7 cash coupon and you’re unable to return. Though their clothes are cute and of nice quality I can never buy from here again because of this policy. **Developer response:** Hi. We are sorry to hear about your disappointment with us, and we would like the opportunity to resolve this issue. You can submit a ticket if more convenient and our customer service would be more than happy to assist you. We value our customers opinions and would like to thank you for bringing this to our attention. ### 1/5 — Horrible Clothing and Service *2021-07-20, version 1.7.3* Took a month and a half for my clothes to come even though they kept promising they’d already been shipped the tracking kept saying nothing. My first package was stolen because I had to leave town and they dropped it to my door in a high traffic area rather than my paid locker. They refused to open a claim ticket or reimburse me. They split my order into 3 and sent them with different carriers which was confusing and my delivery preferences disregarded. When my other two packages came the clothing looked like Halloween costumes. The matching skirt and top set was such flimsy material and ill-sewn, resulting in ill fit. The girl in the picture looked classy, I looked like I was going to a funeral or costume party. I’m sending everything back and anticipating problems with the return, the customer service is appalling, I’m still not sure if I was ever talking to a real person or if it was a robot. I will not order anything else from them, they own several other sites by different names, beware! **Developer response:** Hi. We are sorry to hear about your disappointment with us, and we would like the opportunity to resolve this issue. You can submit a ticket if more convenient and our customer service would be more than happy to assist you. We value our customers opinions and would like to thank you for bringing this to our attention. ### 1/5 — SCAM *2021-07-14, version 1.7.3* This is clearly a scam. I downloaded the app after seeing it advertised on Facebook. When reviewing the app, “points” is spelled wrong. I am so glad I checked the review before wasting money. Also, the fact that you guys are asking people to remove negative reviews screams SCAM! You should want honest reviews. Take the reviews and better your company instead of trying to fraud people. ## Most praised reviews (10 highest-rated) ### 5/5 — 👍 *2022-10-04, version 1.8.4* Would just like to get items in a timely manner . Ordered weeks ago for my moms birthday dress still hasn’t arrived. Embarrassing ### 5/5 — Fabulous Clothes for my wife *2022-03-29, version 1.7.15* Shopping for clothes for my best half is not easy, but here it’s very easy by the fabulous dresses and other things like the T-Shirt I just ordered today ### 5/5 — Best app ever! *2021-09-12, version 1.7.5* This app have very amazing outfits and sets. It is well organized and customer service is great. HIGHLY RECOMMENDED. ### 5/5 — Ordering & Materials used *2021-08-31, version 1.7.5* I’ve ordered a few times from this company and even though it does take a while to get your product due to customs coming into the US, I did receive my order within a timely manner. I purchased 5 tops. The quality is good and all were true to size. I was weary at first about ordering something from over seas because of horror stories I’ve heard, but by keeping an eye on the tracking there were no issues and I am happy with the merchandise. ### 5/5 — Shopping here again *2021-08-04, version 1.7.3* Yes I will be shopping here again this dress has this silky fabric that feels so good and smooth on my skin this was up to part I love my dress I wish I could tip ### 5/5 — Brand New To IvRose!!! *2021-04-08, version 1.7.0* Just made my very first purchase with IVRose!! So excited to see how this is going to go...from shipping to quality to fit! Stay tuned for more reviews!! ### 5/5 — Lie? *2021-02-25, version 1.6.10* So. I am reading reviews. All of them( or majority) are negative. How they have 3.5 stars? I ordered shoes. I hope i will not have a problem. This is my first order. ### 5/5 — BRILLIANT! *2020-06-09, version 1.5.6* The clothing is fairly priced and affordable. I recommend this website, what a pleasure to sit and browse through all the stunning varieties of clothing etc.. Quality is BRILLIANT. ### 5/5 — Amazing clothing, great prices *2020-05-20, version 1.5.4* Items are well packed and in the exact quality or better, than described ### 5/5 — Great clothing *2020-05-14, version 1.5.4* I was very satisfied with the quality. Also, the shipping time was quicker than expected. I have suggested this app to my friends and family. I will remember this site for future purchases. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*