# Ivy Hall Dispensary — user reviews > 72 indexed App Store user reviews of Ivy Hall Dispensary by Ivy Hall Dispensary, rated 4.90/5 from 4,585 ratings. - Source: https://appshunter.io/ios/app/ivy-hall-dispensary/id6449744708/reviews - App overview in markdown: https://appshunter.io/ios/app/ivy-hall-dispensary/id6449744708.md - Rating breakdown: 5★ 4,393 · 4★ 155 · 3★ 28 · 2★ 4 · 1★ 5 ## What do users think of Ivy Hall Dispensary? Overall sentiment: positive **Pros** - 👍 Friendly and knowledgeable staff - 🚀 Smooth and easy to use app - 💡 Great rewards/points system - 🥳 Comfortable and clean store environment - 🤝 Excellent customer service **Cons** - 🤔 Inconsistent points redemption policy - 🐛 Occasional app issues (e.g. images not loading) **Commonly reported bugs** - Login screen freezes - Incompatible with older devices **Most requested features** - Ability to fully redeem all points at checkout - Improved app stability and performance ## Newest reviews (17 of 72) ### 5/5 — Cool place *2026-04-30, version 1.56.1* Everyone is always so nice and helpful :) ### 5/5 — WOW *2026-04-28, version 1.56.1* I like this place but I really wish some of the staff didn’t act like robots. ### 5/5 — 💚 *2026-04-22* A good dispensary website is rare let alone an app and this one is very well done. User friendly and no glitches! ### 5/5 — Great experience *2026-01-24, version 1.41.0* Very friendly and quick ### 5/5 — Great store *2026-01-17, version 1.41.0* Great store ### 5/5 — Now the only place I go! *2026-01-13, version 1.41.0* I love this app but I love the experience even if I just walks in ### 5/5 — The best bro *2025-12-24, version 1.41.0* Always very helpful and get me just what I need. Love it in there. ### 5/5 — The Best Plug Ever 😎💨 *2025-12-17, version 1.41.0* The best service and prices EVER! ### 5/5 — Works well *2025-12-02* Intuitive and visually easy to maneuver, haven’t had issues so far. ### 5/5 — Amazing price *2025-11-27, version 1.41.0* Love the variety they carry and the way the staff at every store has carried themselves with me ### 5/5 — Great store *2025-09-13, version 1.41.0* Great store ### 5/5 — Easiest website to navigate BY FAR! *2025-08-26, version 1.41.0* Love! ### 5/5 — Best Bud-tenders!!!! *2025-08-16, version 1.41.0* Ivy Hall Crystal Lake has the best bud-tenders in Illinois and they are the best dispensary in Illinois. Awesome staff outstanding customer service!! ### 5/5 — Cannabis Medical *2025-07-27, version 1.41.0* Bombsicle strain is the best ### 5/5 — Bud tenderness express *2025-07-08, version 1.41.0* I am beyond proud of Ivy and all her staff! Thank you for helping us create a safe place for everyone and aid in creating a brain health revolution 💕✌🏽 ### 5/5 — Customer service *2025-06-15* I have been to Ivy Hall in Edwardsville several times I want to tell you that the staff help me each time I’m so glad for each of there’s uniqueness. And for all the assistance that I’ve received ### 5/5 — Team *2025-05-05, version 1.35.0* Staff is phenomenal, every single person. ## Most critical reviews (10 lowest-rated) ### 1/5 — Underwhelming opportunities given the area *2025-12-20, version 1.41.0* Underwhelmed by 10 minutes of sign up for 25% off, for it to not be offered, entering a random referall code for it to not work until the second order after spending $40. Many many dispensaries offer introductory savings and I would choose those locations first going forward!! ### 2/5 — D *2024-10-19, version 1.28.0* Good place good stuff ### 3/5 — Decent app for Ivy Hall *2026-02-27, version 1.41.0* The app is good at finding the product im looking for. Sucks I can’t pay in app. Would be better if we can narrow down the Time window for pick up. Basic app with not many bells and whistles. The UI is basic but gets the job done. Good for browsing the menu. ### 3/5 — StingY *2024-10-09* Honestly ivy hall has been my favorite dispensary ever since I set foot in it. From the way it looks to the employees working. But one of the MAIN reasons why I constantly went back was because of the UNBEATABLE deals. I would save even more when I WAS able to apply ALL of my points towards my balance at checkout. And for some weird reason now, the app will only allow me to use a certain amount of points. How come there is limit to how many points I use? Honestly y’all had me at 5stars until the usage of the point system changed. I really hope you guys take it into consideration and have it back the way it used to be. ### 4/5 — Really great folks *2025-12-30, version 1.41.0* But waaay more expensive than other shops in my experience ### 4/5 — Love the app! *2023-07-20, version 1.12.0* Very user friendly to place orders, keep track of points/ rewards, and even has an option to refer a friend for $15 off!! ### 5/5 — Love *2026-07-27, version 1.56.1* Best dispensary hands down ### 5/5 — The best people work here *2026-07-21, version 1.56.1* The manager is the kindest most informed guy. each worker is kind and helpful. There’s no place better ### 5/5 — Buds *2026-07-20, version 1.56.1* Best flower in town!! ### 5/5 — Great Dispensary! *2026-07-17* I like this dispensary a lot. It's really clean and retro. Looking on the inside. They have a really nice selection and good prices. The app makes it easy to select your products before you go into the store. ## Most praised reviews (6 highest-rated) ### 5/5 — Great experience *2026-07-15* The app makes it easy to order what you want and then you can pick it up when you can. Everyone there is so nice and friendly. Always friendly and helpful. The rewards program is also great. ### 5/5 — Ivy Hall *2026-07-09, version 1.56.1* Love IH they have great atmosphere, friendly, attentive and knowledgeable staff. Love the deals they have, and the 5$ off bag deal is awesome. ### 5/5 — Great place *2026-07-02, version 1.56.1* Love this place their such nice people and extremely helpful will definitely comeback ### 5/5 — Yay! *2026-06-07, version 1.56.1* Finally an app to easily order online. ### 5/5 — Ivy Hall *2026-05-24* It was my very first time going to this business, least to say I am very satisfied. I was greeted by a lovely lady that was working the front desk and was given a sticker! The two amazing employees at checkout were so sweet, kind, and very attentive (I actually recognized one of the workers and we chitchatted for a HOT minute lol). Alsoooo, you get 25% off for being a first timer!! Great employees, great service, GREATTTT DEALS!! ### 5/5 — ❤️❤️❤️ *2026-05-22* The only dispensary I will ever choose, the staff is absolutely amazing I’ve never had a bad experience and everyone is always willing to help you find what’s best for you! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*