# Ivy Pay - Therapist app — Credit Card Processing > HIPAA-secure credit card processing for therapists. (iPhone/iPad app by I V Y Labs, Inc..) - Source: https://appshunter.io/ios/app/ivy-pay-therapist-app/id1354328584 (this page in markdown: same URL + `.md`) - Developer: [I V Y Labs, Inc.](https://appshunter.io/developer/1354328583) - Category: Business, Finance - Price: Free - Rating: 4.47/5 from 681 App Store ratings · 195 written reviews indexed - Age rating: 4+ - Requires: iOS 18.0 · 35 MB - Languages: English - Released: 2018-03-02 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ivy-pay-therapist-app/id1354328584/reviews.md ## What is Ivy Pay? Ivy Pay: finally, credit card processing made just for therapists. No more swiping or readers Designed to be HIPAA-secure Ivy Pay makes it easy for clients to put a card on file, so you get paid. EASY CHARGE Take payment with a tap of a button — you can charge the client’s debit, credit, HSA or FSA card on file. SWIPE-FREE Less hassle than cash, checks and dealing with swiping or readers. INSTANT PAY Direct deposits sent right away and arrive in your account as soon as the next day. HIPAA-SECURE DESIGN Guaranteed with a signed Business Associate Agreement to ensure your compliance. THERAPIST-TRUSTED Therapists across the country trust Ivy Pay. Here’s what they are saying: “Ivy Pay is perfect for the solo practitioner, who, like me, manages all payments and billing. My clients love being able to put their cards on file.” -Kate Northcott, LMFT of San Francisco, CA WE’RE HERE TO HELP At Ivy, what matters to us is removing barriers to outcomes for clients by unburdening therapists just like you. That’s why we built Ivy Pay exclusively for therapists to use, co-designing it with hundreds of therapists. Want help with your Ivy Pay app? Would a callback help? We can hop on the phone to help out, so just drop us a line at support@talktoivy.com ## Key features - HIPAA-secure credit card processing - Client card on file storage - Tap-to-pay functionality - Instant direct deposits - Swipe-free payment processing - HSA/FSA card acceptance ## What do users think of Ivy Pay? Overall sentiment: positive **Pros** - 🚀 Easy to use - 🔒 HIPAA compliant - 💰 Reasonable fees - 👍 Convenient for clients - 📊 Helpful reporting features - ⚡ Prompt customer service - 🤝 Tailored for therapists **Cons** - 🐛 Issues with refunds and transaction disputes - 🕰️ Delayed deposits - 🔍 Limited desktop/web interface - 📱 Inconvenient for group practices - 💬 Intrusive client notifications **Commonly reported bugs** - Login/authentication issues - Unreliable text message notifications **Most requested features** - Ability to edit client/transaction details - Integration with practice management software - More customization options for client experience - Faster deposit times ## Recent user reviews (10 of 195) All indexed reviews: https://appshunter.io/ios/app/ivy-pay-therapist-app/id1354328584/reviews.md ### 5/5 — Highly recommend! *2026-07-28, version 132.0* I’ve been using ivy pay for the past five years and it has been an easy, user friendly way to manage payments for my clients! Their customer support is so responsive and helpful as well! ### 5/5 — Helpful & Useful in many ways. *2026-07-27, version 132.0* Ivy Pay handles all the logistics of credit cards and medical cards easily with immediate alerts about the current process and accurate records for all. Also, easy to issue refunds if insurance changes. Love having an app that’s just for therapists and don’t mind paying their reasonable fee. Support is amazing, even for someone like me whose strong suit is not electronic savvy. I highly recommend this system. ### 5/5 — Great option for private practice *2026-07-24, version 132.0* This has been an easy and affordable way to manage billing for my private practice. And great customer support! ### 5/5 — easy to use - excellent service *2026-07-07, version 132.0* I have used this as my payment platform for my small private practice for years and it works great. It's so simple to use and the one time i had a minor question about the app, someone from customer service replied to me within 10 minutes. Highly recommend! ### 5/5 — Never switching to another platform! *2026-06-30, version 132.0* I’ve been using Ivy Pay now for almost 4 years and haven’t considered switching once! My EHR gives me the option to charge clients via a built in platform, but the fees are much higher and I see complaints all the time about delayed deposits from that platform. Charging clients via Ivy Pay takes an extra 10 seconds of “work” and gives me peace of mind that my clients information is secure, I’m HIPAA complaint, my deposits will be seen in my bank account within 1-2 business days and that I’m paying the lowest rate!! The few times I’ve had an issue with clients receiving text messages Customer Support has been so responsive/quick with getting back to me and is always helpful, giving step by step directions to pass along to clients to troubleshoot and offering additional support if needed (it never has been because it’s always been an error caused by the clients phone, not Ivy Pay). 10/10 recommend the platform for any therapists/MH professionals considering it!! ### 5/5 — Year three, still loving this app *2026-06-25, version 132.0* When I first opened my solo practice, I chose Ivy Pay simply because it had the lowest fees. Three years later, I’m still sticking with it! It’s really easy to use, has a clean interface, and allows me to collect fees when I’m ready to do so. I’ve had some feedback related to invitation texts going to spam and appearing overly vague, as well as some difficulty having to re-enter card info after initially declined—but their customer service always provided clear rationale for why these features function the way they do for HIPAA and other compliance purposes. In my experience, all customer service inquiries are responded to quickly, clearly, and kindly. ### 5/5 — Great App! *2026-06-23, version 132.0* Such a helpful app for solo practitioners, and excellent customer service. ### 5/5 — Works great!! *2026-06-23, version 132.0* This is the best service for therapists specifically for collecting payments. It’s quick, efficient, no issues, customer service always responds right away, and very straight forward with the lowest overhead cost out there!! Use this!! ### 5/5 — Great App *2026-06-20, version 132.0* I’ve been using Ivy Pay for several years now and it’s worked great for my practice. They also have a very helpful and responsive customer support team which is a major plus. ### 4/5 — Great option for HIPAA compliant payment *2026-06-19, version 132.0* I love using IvyPay and have had no issues using it and my clients have had no issues. My only grip is that it’s an app only. I’m Telehealth only and would love to have a tab open to bill rather than have to open up an app on my phone or computer(the computer app isn’t the easiest to use). Other than that, I love it! ## Frequently asked questions about Ivy Pay ### What does Ivy Pay do? Ivy Pay provides HIPAA-secure credit card processing specifically tailored for therapists. It allows clients to securely store their payment information, making it easy for therapists to charge for sessions using debit, credit, HSA, or FSA cards. The app aims to streamline the payment process and ensure compliance with healthcare regulations. ### How does Ivy Pay ensure HIPAA security? Ivy Pay is designed with HIPAA security in mind and guarantees compliance with a signed Business Associate Agreement. This ensures that client payment information is handled securely and in accordance with healthcare privacy regulations, providing peace of mind for therapists. ### What are the key features of Ivy Pay? Key features include secure client card on file storage, tap-to-pay functionality for easy charging, instant direct deposits that arrive as soon as the next day, and a swipe-free payment experience. It also accepts HSA and FSA cards, offering flexibility for clients. ### Is Ivy Pay free to use? Based on the provided information, the app is offered for free. There is no mention of subscription fees or in-app purchases for core functionality, suggesting it is a free service for therapists. ### Who is Ivy Pay designed for? Ivy Pay is exclusively designed for therapists and mental health professionals. It was co-designed with hundreds of therapists to address their specific needs in managing payments and billing, making it ideal for solo practitioners and larger practices alike. ## Version history (last 5 releases) ### 132.0 — 2026-06-14 Thanks for using Ivy Pay! We're working hard to make the app faster, easier to use and more reliable. Update to the most recent version to enjoy the latest and greatest features. Here are a couple of the enhancements you'll find in the latest update -- * Your Ivy Pay app is faster and more reliable ### 131.0 — 2026-05-31 Thanks for using Ivy Pay! We're working hard to make the app faster, easier to use and more reliable. Update to the most recent version to enjoy the latest and greatest features. Here are a couple of the enhancements you'll find in the latest update -- * Your Ivy Pay app is faster and more reliable ### 130.0 — 2026-05-21 Thanks for using Ivy Pay! We're working hard to make the app faster, easier to use and more reliable. Update to the most recent version to enjoy the latest and greatest features. Here are a couple of the enhancements you'll find in the latest update -- * Your Ivy Pay app is faster and more reliable ### 129.0 — 2026-05-05 Thanks for using Ivy Pay! We're working hard to make the app faster, easier to use and more reliable. Update to the most recent version to enjoy the latest and greatest features. Here are a couple of the enhancements you'll find in the latest update -- * Your Ivy Pay app is faster and more reliable ### 128.0 — 2026-04-06 Thanks for using Ivy Pay! We're working hard to make the app faster, easier to use and more reliable. Update to the most recent version to enjoy the latest and greatest features. Here are a couple of the enhancements you'll find in the latest update -- * Your Ivy Pay app is faster and more reliable ## Related topics [ivy pay](https://appshunter.io/ios/topics/ivy-pay) · [ivy](https://appshunter.io/ios/topics/ivy) · [therapist physical](https://appshunter.io/ios/topics/therapist-physical) · [therapist toolbox for clients](https://appshunter.io/ios/topics/therapist-toolbox-for-clients) · [therapist family](https://appshunter.io/ios/topics/therapist-family) · [ivy credit](https://appshunter.io/ios/topics/ivy-credit) · [storefront for therapists](https://appshunter.io/ios/topics/storefront-for-therapists) · [therapist toolbox](https://appshunter.io/ios/topics/therapist-toolbox) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*