# IVY Smart — user reviews

> 5 indexed App Store user reviews of IVY Smart by IVYIOT H.K. LIMITED, rated 4.80/5 from 361 ratings.

- Source: https://appshunter.io/ios/app/ivy-smart/id1477587582/reviews
- App overview in markdown: https://appshunter.io/ios/app/ivy-smart/id1477587582.md
- Rating breakdown: 5★ 323 · 4★ 15 · 3★ 7 · 2★ 3 · 1★ 13

## Most critical reviews (5 lowest-rated)

### 1/5 — Video call camera

*2025-05-03, version 4.8.5*

It didn’t work I tried over and over again didn’t understand the password how to do it. None of my passwords were like that, and I tried to connect my Wi-Fi. It wouldn’t connect my Wi-Fi Wi-Fi, and when I tried to put on everything, it did not work.

### 3/5 — No customer support

*2025-08-07, version 4.8.7*

I was loving the service and after the free trial I signed up. Now it’s not recording and there’s no customer support - no answer in chat, no phone. I’ll try email but I need the service now to make sure my cats don’t escape my patio. I’m bummed that I can’t get help.

### 4/5 — Not as easy to  set up

*2024-10-12, version 4.8.0*

First cameria was easy Secound one had to reset and add a few times before it started to work but once working it is a decent cameria. Its only 2mp cameria so picture isn't greatest but good enough to order more since they are so cheap but work well for price point

### 5/5 — How can I  setup network on the app . It was working fine and start to bip

*2024-10-29, version 4.8.1*

Device bipping

### 5/5 — Works okay

*2024-05-23*

I bought a video cam for my dog and this is the App that goes with it to watch via wifi. So far I have no complaints. The App is working okay. I’m able to video call & audio call my dog while at work.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*