# IVY Wellness Coach — user reviews > 299 indexed App Store user reviews of IVY Wellness Coach by String Health, Inc., rated 3.90/5 from 414 ratings. - Source: https://appshunter.io/ios/app/ivy-wellness-coach/id1005052173/reviews - App overview in markdown: https://appshunter.io/ios/app/ivy-wellness-coach/id1005052173.md - Rating breakdown: 5★ 255 · 4★ 33 · 3★ 32 · 2★ 31 · 1★ 63 ## What do users think of IVY Wellness Coach? Overall sentiment: neutral **Pros** - 💕 Beautiful product design - 🌟 Versatile wear options (necklace, bracelet, clip) - 🧘‍♀️ Helpful meditation features - 🌺 Integrated period tracking **Cons** - 🐛 Syncing and connectivity issues - 🕰️ Inaccurate sleep and activity tracking - 💸 Overly reliant on premium features - 🔍 Difficult to access/edit data **Commonly reported bugs** - App crashes and freezes - Inconsistent data sync - Incorrect period cycle calculations **Most requested features** - Customizable goals and metrics - Integration with other health apps - More detailed sleep and cycle tracking - Ability to manually log activities ## Newest reviews (19 of 299) ### 2/5 — Device tracks fine, app is junk *2026-02-08, version 4.3.1* For the first few months, my Leaf Urban was reliable in tracking steps during the day – it often displayed more steps than the Health app, despite being set to read AND write from Apple Health, but I was able to accept this. However, after about 3mos, it glitched a couple times, where it wouldn’t sync steps with the app. More recently, this has been happening every few days. It doesn’t seem to matter which troubleshooting tactics I try – restarting the app, restarting my phone, updating the iOS, un-pairing the device, removing and reinserting the battery, etc. – nothing resolves the issue permanently. I can no longer go 3-4 days without it suddenly not syncing properly. I bought the Leaf so I wouldn’t have to have my phone on me to track steps – but now I need to have my phone on me to track steps accurately, since I never quite know when the Leaf will stop working. I’ve reached out to Ivy support, with no response. I’m presuming it’s an app issue, as the Leaf still tracks sleep every night. This device is starting to feel like a waste of money, and I’m not sure how long I will continue to use it, if the app doesn’t receive a serious overhaul. ### 4/5 — All-around decent app *2025-10-14, version 4.3.0* I quite enjoy my Bellbeat Leaf tracker – I appreciate how it doesn’t look like every other wearable, and has versatility in how it can be worn. The price point is perfect for someone who doesn’t need all the bells and whistles, but wants to track a bit more than just steps. The app interface is relatively user-friendly, and has a nice aesthetic to it. The only reason I’m giving four stars is because the app doesn’t seem to work well with Apple Health. Leaf always tracks more steps than are shown in my Health app graph. It can be off by anywhere from a couple hundred to a couple thousand steps. When I look at the data sources for Apple Health, it does actually list the number of steps as determined by Leaf—so I’m not sure why it ends up showing less steps in the graph. Otherwise, I have no issues with data accuracy. ### 4/5 — AMAZING but literally EVERYTHING is premium💔 *2025-05-04, version 4.2.0* I LOVE the app,I recommend it to literally every girl in my friend group! I love how supportive and amazing it is💕 But literally EVERYTHING is premium so it makes it hard to enjoy from time to time☹️ ### 2/5 — Doesn't really work with my hardware *2025-02-04, version 4.2.0* This app is designed for the Ivy device. Very few of the functions work with my Leaf. It syncs, but the Leaf doesn't have bluetooth and can't track my heart rate. I know you want us all to buy the Ivy, but I bought the Leaf several years ago, and it was expensive, so there should still be an app that has more than minimal function for the Leaf. ### 2/5 — Not accurate whatsoever *2024-08-15, version 4.1.8* I’ve been getting more into fitness lately, and have been wearing my Bellabeat on my shirt or pants every day. When I try to sync it, it takes forever and I’m tapping it for like 5 minutes trying to get it to connect. Once it connects, I see my daily activity and it’s not accurate at all. 1.5 hours of nonstop pickleball and the app says I had 10 min of exercise that day.. with only a few hundred steps taken. I’ve been moving into a new house, and walking back and forth for weeks (I literally have not sat down more than 3 times in my new place) and still barely any steps are being tracked. For the price of this device it’s not worth it. I have the necklace/clip on leaf.. which I was so excited about at first.. but now I’m very disappointed. I hope the other products they make work better. 😔 ### 2/5 — Does not sync with Apple health *2024-05-19, version 4.1.6* Update: I have sent an email to support and received no response. Despite setting up the integration with Apple health, the mindful minutes and water are not syncing. Only steps. I wish this app didn’t require so much manual entry and synched with apps that are already automatically tracking. For example Apple health reads from hidrate (water) but this app doesn’t read it. Apple reads my meditation minutes from Peloton but it is not coming over to Bellabeat. ### 4/5 — Lots of bugs *2023-11-15, version 4.0.6* I have a love/hate relationship with this app/product. There are a lot of bugs - for example with pairing, syncing, all of a sudden the water intake won’t record, sometimes it shows that I have hit my step goal but when you look at the details it looks like it stopped recording steps halfway through the day based on the actual step count. However, I do think the period tracking piece is accurate. ### 3/5 — Not supportive *2023-11-06, version 4.0.4* I love the idea of the app. I was very excited to try it. However I cannot force it to log my steps or anything from the Apple Health. I tried switching it on and off even reinstall the application but nothing seems to work. I also wasn’t able to find contact for the app support and that is a big red flag for me. Users should be able to easily send feedback to the developers. When I went to the support page and tried to look for it, I got 404 Not Found instead of solution to my problem. ### 4/5 — Bag *2023-04-06, version 3.3.3* It doesn’t count water intake properly. In daily progress shows zero when I goes to water pages it has all data of each entry. ### 2/5 — Beautiful product, clunky app *2023-04-02, version 3.3.3* I love the way the product looks. I was never a fan of being super connected to a watch and getting too many notifications every hour, but I did want to track my activity. I would imagine that most people who buy this product feel similarly about not being glued to tech. However, the app wants you to be invested in it all the time to get your “wellness” score. In addition, the data obtained from the app doesn’t Correctly sync to apple health or other apps. It literally only syncs the step count even though it can track the mileage. I’m Also not a fan of having to manually sync the app with my leaf. If the Leaf is supposed to fit seamlessly into my wardrobe I want the app to also be as seamless in my life. Hopefully upgrading the tech is a high priority item. Until it improves, I recommend this product to others with a “well, it works okay…” ### 1/5 — Terrible App *2023-03-24* I have had my device for over a year and have had to delete and reinstall several times It says the battery is flat, then delete app and it’s 100% I have had 3 devices now as they keep failing and i get a new one Since latest install it’s now saying it can’t find my device even though it’s right next to it and on charge I go to sync the day and it can’t find or it does and then loads no steps at all It’s also annoying that the button to manually enter sleep looks like it’s inactive as it’s greyed out Overall bad app experience and only stick with it as it’s good for sensitive skin and can’t wear an apple watch **Developer response:** Hi there, thank you for sharing your experience! This is indeed really odd and we're truly sorry for this inconvenience. Could you please reach out to support@bellabeat.com so our team can take a closer look at this case? We look forward to hearing back from you so we can work this out this together! All the best, Bellabeat ### 1/5 — Spammy notifications *2023-03-02* Had to turn off all notifications as I couldn’t find a way to limit them to only things I wanted to be alerted to. It was literally pushing out a notification every minute. I wish I could add a photo to this review to show just how annoying it was being, literally so many alerts that you learn to ignore them all. Not even close to motivating, just infuriating. **Developer response:** Hi there, Thank you for your feedback! We are terribly sorry to hear this since this is certainly not the experience we wish our customers to have. Kindly note that you can always choose not to receive notifications or to receive notifications for certain features of the app. If you are still experiencing these issues, please send us a screen recording video or simply a few screenshots so we can have a further look into this and have this resolved for you as quickly as possible. I'm looking forward to your next email! All the best, Lily ### 3/5 — Like the Hardware; App Needs Work *2023-02-13, version 3.3.1* My device works great, but the app needs to retain my height, weight, and birthday. It’s annoying to see that I’m 60kg and 0.3” and born on today’s month and day in 1943. I can’t trust the data on here when it can’t even get that part right. ### 4/5 — App issues *2023-01-22, version 3.3.1* I really like the device but the app needs work. So many glitches especially the sleep tracker. The whole point I got the bellabeat was to track my sleep since I don’t like wearing my Apple Watch to sleep. Fix your app please ### 2/5 — App crashed *2023-01-01, version 3.3.1* The app will not open even after turn phone off and on twice and then I uninstall it and reinstall it and still will not open ### 1/5 — Sprache einstellen *2022-12-30, version 3.3.1* Laut App-Beschreibung ist eine der Sprachen Deutsch. Wo bitte stelle ich das in der App ein? ### 2/5 — Not feeling the new app *2022-10-15, version 3.2.8* I hate that my app opens with an advertisement for the new device. I’m never going to wear a bracelet. There’s no setting to change the default tab or remove the advertisement for the product I’m not going to buy. Please fix—it’s sooooo annoying! ### 4/5 — Issues Old & New, but I still LOVE you! *2022-07-02, version 3.2.7* I wanted a Bellabeat for years before I could afford one. I have an old Lilac, purchased used, and if it ever kicks the bucket, or they stop supporting it, it will probably be several more years before I can afford to get one of the new devices, second-hand. Hoping it’ll hang on for a few more years at least. Anyway, some of my gripes are about the updated app (like LOTS of other reviews), but something I’ve wished since I got my Lilac is the option to record sleep beginning before 9 p.m. In the winter, especially, I fall into bed at 7:30 some evenings. I understand if the device itself is hard-wired, but the app at least, should allow for manual correction to a time earlier than 9 p.m. My new gripes are in a similar vein to many others already published here. I’m not a fan of the wellness score. I wouldn’t mind it so much if it were possible in the app settings to choose what data to center when opening up the app and right after a sync. Personally, I’m most interested in my sleep stats, so it seems like I should have the option for the detailed sleep info screen to pop up after a sync. It would be great to have this kind of control on the home screen too. I would probably choose to view sleep, meditation and activity/steps and hide the wellness score as well as water intake, since I never intend to use this app for tracking that. Also, whose idea was it to have yesterday’s wellness score be the first thing you see after a sync? To me, that makes ZERO sense. If I’m syncing info on a Wednesday (which includes sleep from Tuesday to Wednesday, (why on earth would I expect the thing I see as soon as the sync is over to be a score including sleep stats from Monday night? It’s not just after morning syncs either. Every sync is followed by a display of “yesterday’s” stats. So even syncing on a Wednesday evening is going to conclude with a reminder about Tuesday’s wellness score, even if you’ve already synced a time or two throughout the day. I had a hysterectomy last year, and from the complainants in other reviews, it sounds like the frustrations of dealing with that functionality on here is one more reason in the growing list to be grateful for that. I’m giving 4 stars, because honestly your product (your stylish fitness jewelry) is really lovely and quite amazing in its functionality. Time to rectify some of the issues with the app, both old and new. Thanks ~Juliet ### 1/5 — Second one was terrible *2022-06-30, version 3.2.7* Had one for a little more than year and it worked fine until it didn’t any longer. Ordered a second and it hasn’t worked. Tech tried to help but I wore it maybe half a dozen times and then tossed it in a drawer ## Most critical reviews (10 lowest-rated) ### 1/5 — No Response From Support *2026-01-01, version 4.3.1* I’ve had two Bella beats and they just do not work after a while. No connecting, no response via email. Go with a more reputable company. ### 1/5 — 6 years of data gone *2025-03-21, version 4.2.0* I’ve been using this app for at least six years and I’ve tracked monthly… I’m perimenopausal and the log was very helpful as my medical providers and I navigate this phase of life. Yesterday when I opened the app, all of my data was gone. Hugely disappointing. Moving onto Apple health I suppose. ### 1/5 — Oh bellabeat, what happened? *2024-11-11, version 4.2.0* This product and app worked pretty well back in 2017 but nothing seems to work now. It’s a bummer, because the jewelry is beautiful. I hope you take all the feedback from your customers to heart. ### 1/5 — Don’t waste your money *2024-08-17, version 4.1.8* App doesn’t work, help form doesn’t work, product doesn’t work. Absolute garbage. Don’t waste your money. Zero stars. iPhone SE (2021?) iPad 3rd? gen ### 1/5 — No compren los productos Bellabeat *2024-04-30, version 4.1.5* Le pondría cero estrellas si pudiera. Los productos no funcionan como lo publicitan y dejan de funcionar en menos de un año. La aplicación, que es lo más importante para sincronizar tus datos, es deficiente. No puedes visualizar bien los datos para comparar patrones, como ponen en su página, he usado su coach y es de las peores aplicaciones que he usado de health o ejercicio, mejor paguen freeletics o usen nike training que es gratis. Siempre hay problemas de sincronización, se pierden datos o de plano el hardware deja de recolectar datos. Aunque uses exactamente la pila que ellos te recomiendan, no funcionan. NO COMPREN PRODUCTOS BELLABEAT. Van a tirar su dinero a la basura, ni siquiera se como reparar, reciclar o tirar los dos productos que yo tengo, que uno esta desactivado y el otro (que era el repuesto) dejó de funcionar. ### 1/5 — I love love love Bellabeat… *2023-08-24, version 4.0.1* I bought their leaf nature in 2015 when it first came out, and been using Bellabeat ever since. But once i put in my password the app (and period diary) completely crashes and won’t even open. Please fix this! ### 1/5 — Can’t even open the app due to glitching!! *2023-08-22, version 4.0.1* I’ve been trying to change my login information for the app “P.D.”. Apparently I need to sign in to this app “bellabeat” in order to access that information. I’ve been trying to do this, but have been unsuccessful. As soon as I go to the settings option in bellabeat and click on the section for personal info. (where it allows you to change things like height), the app glitches and closes. I’m not sure how to proceed from here. Please fix this!! ### 1/5 — App gets worse with every update… *2023-06-23, version 4.0.0* I’ve been increasingly disappointed with each update over the past year or so. The ability to track data gets worse and worse over time! The most disappointing thing I’ve noticed with the most recent update is the “Log A Nap” feature. Need to log a nap of more than 60 minutes? Now you have to log each hour separately as the max “nap length” is now only 60 minutes. Ridiculous and the least user friendly app update I’ve ever had the misfortune of encountering. ### 1/5 — Overpriced for what it tracks *2023-04-01* the tracker is not accurate. It doesn’t track sleep accurately. (I suspected it & used another device) It doesn’t track my activity on rowing machine … It’s just a very expensive step counter **Developer response:** Hi there. Thank you for your review - we are really sorry to hear about this situation! We hope that you have reached out to support@bellabeat.com in the meantime because they always do their best to help with any issue you may be experiencing at the moment, and if you haven't contacted them yet, please do! All the best, Bellabeat ### 1/5 — Thinks I have Ivy when I have Leaf *2023-03-25* Silly app only gives me the option to pair/sync Ivy. Which is not the device I have. **Developer response:** Hi there, thank you for reaching out! Please note that the option for pairing Leaf is not available through the Readiness tab, as this feature is exclusive to Ivy. To set up your Leaf, please go to Settings - Add a device - Leaf and follow the steps for pairing. We hope this is helpful, and if you need any further assistance just reach out to support@bellabeat.com. All the best, Bellabeat ## Most praised reviews (10 highest-rated) ### 5/5 — Can’t actually use my feee 6 month subscription for coach *2022-11-04, version 3.2.8* Every time I try to sign up for the 6 month free subscription it says ‘oops something went wrong, try again’. I couldn’t even sign into the app at first, it kept saying my details were wrong. I think I’m going to have to return this ### 5/5 — Great great great!!!! *2021-11-18, version 3.0.8* I haven’t found any faults. The Bellabeat Ivy that I have is amazing, and the app really brings out the best in it. First of all, it was very simple to pair to my Ivy. Then, It tracks heart rate, sleep, hydration, calories, workouts, and steps wonderfully! I feel so in control of my health. My favorite part is how convenient the sleep and heart rate tracking is, it tells you details about your beats or quality of sleep for every minute of every day. It is very personalized and I totally recommend getting this app if you have a Bellaebeat device! ### 5/5 — Most Beautiful Wellness Tracker *2020-02-08* I’ve been a Bellabeat user for 4 years and have multiple Leafs and the Time hybrid watch as well. They’re all beautiful in their own way and I love that they look more like beautiful jewelry instead of what they really are. I love that the company has a focus on women’s wellness as a whole as opposed to just fitness or weightloss. The app allows me to track all of the elements of my health that are important to me and everything is housed in one place. Activity, water intake, sleep, meditations, monthly cycles and more. Now that they’ve integrated workouts into the app as part of their Bellabeat Plus Club, it really is a one stop shop. The workouts vary in intensity and can easily be customized depending on your fitness level or how much time you have to spend on your workout for the day. The meditations are so wonderful and I find that I feel much less stressed and sleep better when I do them daily. Their customer service is also wonderful and are always helpful if I have a problem or question. **Developer response:** Hi there! Thank you so much for your lovely feedback. We love hearing feedback from our users, especially positive ones, and that inspires us to create new products and updates, so our users can be even happier with what we are offering. Feel free to contact us at hi@bellabeat.com if you would have any other questions! All the best, Bellabeat ### 5/5 — Love this tracker *2020-02-03, version 2.2.6* I’ve had my leaf since they first debuted five years ago. Even after all this time, when I had issues with the device, customer service was happy to help solve my problem, and ensure my tracker was working again. The only thing I don’t care for is that I can’t turn my screen off during the meditations. I like to fall asleep to some of them, but to do so, I have to leave my screen on, which drains my battery, so I’m waking up to a dead phone the mornings after I use it, which kind of discourages me. I’d love to be able to do that! An extra addition that would be awesome was if we could track our moods during pregnancy to more accurately track stress, and medications like antidepressants. Over all 4.95 out of five stars, but I rounded up because it’s an amazing tracker. ### 5/5 — Love it *2019-08-10, version 2.0* Update: Everything is working as it should. Very happy with my watch! Support responded quickly. --- The new watch is not an option to sync to the app. I'll needto return the watch if this isn't fixed soon. Update: The app now has an option to sync with the watch, however my watch is not tracking steps or detecting sleep. The alarms have synced just fine, but nothing else works. My new problem after reinstalling the app is my watch will not pair with the app. The app can't find it. ### 5/5 — So impressed with this app! *2019-07-17, version 1.38.2* I've had my leaf for about 6-8 months and I love it. It tracks my steps and menstrual cycles correctly, which is a huge help. I love the alarm setting for my medications and the meditation coach has been a life saver. It does so many things to help me be an overall healthier person, and it's beautiful! Fabulous device. ### 5/5 — Life changing and beautiful *2019-06-19, version 1.38.2* I have been using bellabeat products and app for three years. I own the Leaf Nature, the Leaf Urban, and now the Time watch. I adore the style and functionality of these products. The visual feedback that the app provides about my daily healthy habits keeps me accountable to myself. I use the app’s mediations several times a week. The sleep reports motivated me to get checked for sleep apnea, which I now know I have. I will also say that their metals really are hypoallergenic. I have frequent metal allergies to things claiming to be rose-gold, but bellabeats cases, chains, and watch strap have not caused me any allergies, to my great relief. ### 5/5 — No problems *2018-09-17, version 1.35.5* Bravo! ### 5/5 — Super mais... *2018-06-18, version 1.35.4* Super mais ne propose pas les cours «LESMILLS ». Dommage car ce sont les activités que je pratique le plus. ### 5/5 — Love my Leaf Urban *2018-04-18, version 1.35.1* I’ve had my Bellabeat Leaf for almost a 1.5 years now. I love the simple and stylish tracking it allows me to do. The app allows me to visually see how close I am to my activity and relaxation goals. The recent update does a much better job of tracking sleep/awake times and I can now edit the sleep/awake times separately which is very helpful. Additionally, there are so many activity options to track. I highly recommend any bellabeat product and app (but they should bring back the active bracelets 🙂) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*