# iWHMCS — user reviews > 170 indexed App Store user reviews of iWHMCS by WHMCS Ltd., rated 2.20/5 from 31 ratings. - Source: https://appshunter.io/ios/app/iwhmcs/id343647658/reviews - App overview in markdown: https://appshunter.io/ios/app/iwhmcs/id343647658.md - Rating breakdown: 5★ 7 · 4★ 1 · 3★ 2 · 2★ 3 · 1★ 18 ## What do users think of iWHMCS? Overall sentiment: negative **Pros** - 💡 Great for managing business on the go - 👍 Convenient for accessing WHMCS on mobile - 🚀 Performs basic functions well **Cons** - 🐛 Crashes frequently - 🔧 Limited functionality compared to web version - 💰 Expensive for an app with limited features - 🕰️ Outdated and not updated in years **Commonly reported bugs** - Crashes when changing time zone - Incorrect data display (ticket timestamps, invoice details) - Login issues and server errors - Incompatibility with newer iOS versions **Most requested features** - Push notifications for tickets and orders - Landscape mode support for tablets - Expanded functionality to match web version - Redesigned and modernized user interface ## Newest reviews (14 of 170) ### 3/5 — probelm with ios 17 *2023-09-22, version 2.2* please make it compatible with ios 17 when i click on ticket , app get crash and close ### 2/5 — Please update! *2020-01-20, version 2.2* 3 years without an update. Using this app on my iPhone XS Max is rather tiring with the small outdated UI/UX Amazing tool but in desperate need of an update. ### 2/5 — Really needs work. *2019-08-07, version 2.2* Layout is old. Screen size is only appropriate for an iPhone 3. Functionality is limited. Notifications and badges are non-existent. Whmcs links from other apps need to open in the app, not the browser. I've just paid almost fifty bucks, and am expected to do so again in 12 months. Have a guess if I will be. Totally not acceptable. ### 1/5 — No updates in years .... *2019-06-13, version 2.2* This has become abandonware ### 1/5 — Garbage *2019-02-26, version 2.2* Doesn't work. ### 1/5 — Outdated *2018-12-22, version 2.2* The app lacks features and is extremely outdated. Plagued with bugs and crashes. ### 1/5 — Ứng dụng quá tệ *2018-11-13, version 2.2* >2 năm không cập nhật phiên bản. Rất nhiều tính năng bị lỗi 😥😥😥 ### 2/5 — App is crashing while changing time zone *2018-09-29, version 2.2* App is crashing while changing time zone Needs more work. Stability is a issue plus flagging ticket to staff is not possible Quite limited ### 2/5 — Need upgrade this app *2018-09-28, version 2.2* There are too many missing functions on it. Please upgrade this app asap ### 1/5 — Can’t enter payments. *2018-07-16, version 2.2* The app is abysmal, it hasn’t been updated in ~2 years. I can’t complete payment entries to invoices due to “date format” issues. Not worth the subscription from WHMCS. UI/UX issues persist when the app is loading content from your server. iPad version doesn’t have landscape orientation option. ### 2/5 — Rarely updated and feature poor *2018-06-19, version 2.2* Not much good to anyone running a hosting business. Poor effort all round ### 2/5 — Server error *2018-06-19, version 2.2* Not letting me login on the app with all the correct fields filled ou ### 1/5 — Another Rip Off From WHMCS *2018-05-15, version 2.2* What the heck is going on with this company, if it isn't them constantly updating the billing software and causing nothing but unnecessary time needed to complete these updates not only with the software itself, then we have to update our theme again and again and again.. See the problem here YET?? It's just a shame you don't update this app the way you update the software.. Yet again this crashes with 9.1 IOS... Worst company I've ever had to deal with.... ### 1/5 — Hard to justify the expense *2018-04-17, version 2.2* No notifications are a major issue, which means you need to remember checking the app for orders and support tickets. It’s a bit nicer than the responsive admin panel... oh, wait 😔 Seriously, I hope WHMCS invest some much needed love and listen to their customers instead of just ripping them. It’s been years folks. ## Most critical reviews (10 lowest-rated) ### 1/5 — When will you update? *2023-08-12, version 2.2* It COULD be a great app but why don’t you update it? Be careful as it will allow a double payment to be applied to an invoice. It’s like this was thrown together and abandoned… finish the job! ### 1/5 — Does not work *2021-11-12, version 2.2* It crashes all The time ### 1/5 — A really awful but necessary app *2020-05-14, version 2.2* This is the ugliest, slowest and worst App I have installed on my phone. But since I’m always on the road it is really necessary for me to check my tickets and some of the information of my clients. But, it really hurts to pay every month for an App that is totally outdated and almost useless. ### 1/5 — Outdated *2020-05-01, version 2.2* This app is very outdated. Ugly UI design and obviously isn't up-to-date. Very rarely updated with new features and design changes, it's rather disappointing and I expect better. More people would use the mobile version if it actually looked nice and wasn't too limited on features. App is less than 10mb in size, so with that, it's safe to assume that the app is VERY basic. Wish I didn't pay for the mobile app subscription... what a waste. ### 1/5 — Quá nhiều lỗi ko thể chấp nhận nổi *2020-03-25, version 2.2* Quá nhiều lỗi ### 1/5 — Terrible *2020-03-06, version 2.2* WHMCS was awesome, is vaguely okay now, but this app is terrible. And expensive, since it requires an additional license to work. As a further kick in the teeth, those of us that were suckered into paying now get to pay again for a mobile theme. ### 1/5 — 3 years since an update and it shows. *2020-01-28, version 2.2* Classic WHMCS...give absolutely nothing back to the clients. ### 1/5 — Update needed! *2019-12-03, version 2.2* How can you charge so much for a app what hasn’t been updated to work with your system?! We need push notifications, better view and make it look right on new phones. ### 1/5 — Downloaded it and it crashes right after it starts. *2019-10-10, version 2.2* Don’t know nothing else, but is not really a good sign. ### 1/5 — needs update! *2019-09-25, version 2.2* can you please update this asap. you make enough money. three years without an update. ## Most praised reviews (10 highest-rated) ### 5/5 — iWHMCS not good with iPhone 11 Pro Max *2020-04-21, version 2.2* Hello, The application doesn’t look great with new iPhones with bigger screen, kindly upgrade it. When opening on iPhone 11 Pro Max, there is black space on the top and bottom of the screen. Also kindly add new features like managing servers or login to clients control panels right from the app. Thanks ### 5/5 — Perfect *2019-05-12, version 2.2* WHMCS is the #1 leading system in hosting and online supporting 👌🏻 ### 5/5 — Good if you pay *2019-01-27, version 2.2* In order to take full advantage of this app you need to pay for their mobile service. Otherwise there is not much you can do. Just the basic stuff. (Homepage options only) ### 5/5 — Awesome app to answer tickets but.... *2019-01-06, version 2.2* I have been using this app for almost 4 years and it does the job but when you guys are planing to redesign this ? It does not fit on iPhone 6 Plus - iPhone XS Max ☹️ and also som e features does not work. ### 5/5 — Great for doing quick tasks on the move *2018-10-18, version 2.2* Works great for managing my business on the go. I can add new orders, manage my clients and answer their support tickets. Much quicker than logging into the web-based interface from my phone browser. Does everything I need from it. ### 5/5 — Pretty Sweet *2018-01-11, version 2.2* Does everything I need it to do. Keep adding features and I’ll keep paying two bucks. ### 5/5 — Mass User *2016-12-13, version 2.2* Veteran Mass User- Application Works Great, Hope to see an iPad application soon ### 5/5 — Looks good *2015-05-01, version 2.0.9* Recent update is appreciated. Little Inclusion of the project mgt. mod would be really cool. ### 5/5 — Great update! *2015-03-30, version 2.0.9* iWHMCS is absolutely crucial to running my hosting company. This update fixed a lot of bugs and some of my own requests, and I appreciate that! Just two requests: - Ability to tap-to-call and hold to Copy client phone number - Predefined requests in ticket reply mode. This is a huge one I'm surprised isn't included in the app already. Thanks, guys! Best hosting automation system around, period. ### 5/5 — Better Than Ever! *2014-12-12, version 2.0.6* The new changes are really nice. This app is a must have for WHMCS Administrators that use the most popular billing platform available for Web Hosting Providers today, WHMCS. Try it and see for yourself! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*