# IZB Retail Banking — user reviews

> 4 indexed App Store user reviews of IZB Retail Banking by Indo Zambia Bank, rated 2.00/5 from 9 ratings.

- Source: https://appshunter.io/ios/app/izb-retail-banking/id1507943733/reviews
- App overview in markdown: https://appshunter.io/ios/app/izb-retail-banking/id1507943733.md
- Rating breakdown: 5★ 0 · 4★ 2 · 3★ 1 · 2★ 1 · 1★ 5

## Most critical reviews (4 lowest-rated)

### 1/5 — Can’t sign up using the app

*2025-06-27*

I can’t sign up using the app

### 1/5 — Unable to login Due to the app’s terrible responsiveness

*2024-07-27*

I can’t seem to login on iPhone X, all I am able to do when I open the app is type my username but immediately I I try to input my password a drop-down with a message “register with us” covers the login screen.

### 1/5 — Limited access

*2021-04-07*

Nice interface but you cannot use the app as a user to its full capabilities. For example, I recently opened a bank account with IZB and the BANK filled in my details wrongly like email ID etc. I would now like to change my user name on the “App”.
The app itself has an option on the settings to “edit/change” information but you actually cannot do it. I contacted the bank and they say I need to fill out a KYC form. In my mind I am thinking it is the bank error not mine so why shall I fill out a form and as the APP master user I should be able to have full access for this. Definitely sticking with my existing bank. Not worth the switch as I am waiting for a ATM card over a month from IZB and the APP hasn’t got an option to follow up on.

### 3/5 — APP NOT WORKING

*2020-07-27*

Hello, I downloaded the app on Friday 24th July 2020 and managed to login the next day Saturday 25th July 2020. I managed to make 2 transactions around 16rs on Saturday and since then, the apps has been stuck. I have logged in several times and it’s still stuck. Kindly work on it, it’s a bit inconveniencing

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*