# izzi

> Manage izzi internet and TV services, billing, and network settings. (iPhone/iPad app by izzi telecom®.)

- Source: https://appshunter.io/ios/app/izzi/id1001336742 (this page in markdown: same URL + `.md`)
- Developer: [izzi telecom®](https://appshunter.io/developer/1001336741)
- Category: Utilities, Entertainment
- Price: Free
- Rating: 4.20/5 from 2,610 App Store ratings · 144 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 82 MB
- Languages: American English
- Released: 2015-06-15
- Data updated: 2026-08-28
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/izzi/id1001336742/reviews.md

## What is izzi?

izzi app. Una experiencia más izzi.

Rediseñamos la app para que todo sea más claro, más rápido y más fácil.

 

Con la nueva app de izzi puedes:

Consultar y pagar tu estado de cuenta al instante
Revisar tu historial de pagos fácilmente
Hacer trámites sin llamadas: cambio de domicilio, RFC y más
Actualizar tu contraseña de forma segura
Gestionar tu red izzi: cambia nombre, contraseña o unifica señal
 

Llévatela fácil, llévatela izzi.

## Key features

- Consult and pay bills instantly
- Review payment history
- Perform service requests
- Update password securely
- Manage izzi network settings

## What do users think of izzi?

Overall sentiment: negative

**Pros**

- 🌟 Excellent app
- 💯 Works perfectly

**Cons**

- 🐛 App crashes frequently
- ⚠️ Unreliable login
- 🔌 Poor internet connectivity
- 💳 Payment issues
- 🕰️ Slow performance
- 🤖 Terrible customer support

**Commonly reported bugs**

- App crashes on launch
- Login credentials not working
- Unable to make payments
- Inconsistent internet connection
- App freezes and closes unexpectedly

**Most requested features**

- Improve app stability
- Fix login and payment issues
- Enhance internet reliability
- Provide better customer support

## Recent user reviews (10 of 144)

All indexed reviews: https://appshunter.io/ios/app/izzi/id1001336742/reviews.md

### 1/5 — Mala convección

*2026-08-08, version 4.1.41*

No avisan para cuando recolectan

### 1/5 — Lenta

*2026-07-27, version 4.1.40*

No me deja acceder a mi saldo

### 1/5 — El peor servicio al cliente

*2026-07-18, version 4.1.39*

Izzi tiene el peor servicio al cliente que pueda haber, te dejan horas esperando y aveces son más de 24 horas, además de que son muy déspotas,
 no les doy cero estrellas porque el mínimo es una

### 1/5 — App don’t work

*2026-07-15*

I can’t change my WiFi name nor I can see the devices that are connected y’all need to fix this asap

**Developer response:** Que tal, con mucho gusto revisamos que puede estar sucediendo, solo apóyame con un mensaje a nuestro WhatsApp: https://wa.me/message/CEX4ADWZFV6D1

### 5/5 — Servicio

*2026-07-11, version 4.1.38*

Fue una experiencia muy buena , desde la persona que nos atendió en las oficinas de izzi, hasta el técnico que vino a la casa, un servicio muy profesional.
Gracias

### 1/5 — Pésimo servicio

*2026-07-03, version 4.1.37*

Súper lento pagas por una velocidad y te dan otra

### 1/5 — Basura

*2026-05-14, version 4.1.31*

Una basura de app y te dan vix… te lo cobran mes con mes y luego te lo quitan pero lo siguen cobrando.

### 5/5 — Única

*2026-05-11, version 4.1.31*

Me sorprendió cuando descubrí que Izzi Telecom es una empresa mexicana, porque todas las otras aplicaciones mexicanas palidecen en comparación

### 5/5 — I’m a happy customer

*2026-05-08*

I haven’t had no trouble at all,on this pasts months .I’m real happy it’s real fast and I can rely on my Internet to do my homework, my work, and my personal things.
God bless you guys.

**Developer response:** ¡Nos alegra que te guste el servicio! Estamos actualizándonos continuamente para brindarles la mejor experiencia posible.

### 4/5 — Fast service

*2026-05-02*

Problems happen, and Izzi repairs them..we. have onlt had 3 service onterruptions in one year.

**Developer response:** ¡Hola! Ponemos a tu disposición nuestro canal de atención vía WhatsApp para apoyarte ante cualquier situación que presentes con tu app o servicio. Quedamos atentos por ese medio. https://wa.me/message/CEX4ADWZFV66D1

## Frequently asked questions about izzi

### What can I do with the izzi app?

The izzi app allows you to consult and pay your account balance instantly, review your payment history, and perform various service requests such as changing your address or updating your password. You can also manage your izzi network by changing the Wi-Fi name and password or unifying the signal.

### How do I pay my bill through the app?

You can consult your account status and pay your bill instantly directly within the izzi app. The redesigned interface makes it clear, fast, and easy to access your billing information and complete payments.

### Can I make service changes using the app?

Yes, you can perform several service requests without needing to make calls. This includes changing your address, updating your RFC information, and managing your izzi network settings like changing the Wi-Fi name and password.

### Is the izzi app free to use?

The description indicates that the app is available and provides its services. While the app itself is free to download and use, it does contain advertisements.

### What if I forget my Wi-Fi password?

The izzi app allows you to securely update your password, including your Wi-Fi password. You can also change the name of your izzi network through the app's network management features.

## Version history (last 5 releases)

### 4.1.44 — 2026-08-24

Nuevo Plan Familiar izzi móvil

### 4.1.43 — 2026-08-20

Nuevo método de pago spei

### 4.1.42 — 2026-08-10

Mejoras en el flujo de autoinstalación.

### 4.1.41 — 2026-08-03

Actualización al proceso de cuentas asociadas

### 4.1.40 — 2026-07-19

Baja Mndl

## Apps similar to izzi

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Movistar MX–Tu línea en la App](https://appshunter.io/ios/app/movistar-mxtu-linea-en-la-app/id1327867392) | 4.7 (3,792) | Free | Utilities |
| [Mueve Ciudad](https://appshunter.io/ios/app/mueve-ciudad/id1160114755) | 4.7 (4,477) | Free | Utilities |
| [Mi AT&T](https://appshunter.io/ios/app/mi-at-and-t/id1081938105) | 4.7 (9,200) | Free | Utilities |
| [Telmex](https://appshunter.io/ios/app/telmex/id1135440722) | 4.6 (5,890) | Free | Utilities |
| [Steren Home](https://appshunter.io/ios/app/steren-home/id1455275889) | 4.7 (1,853) | Free | Utilities |
| [AYD](https://appshunter.io/ios/app/ayd/id1550840242) | 1.4 (50) | Free | Utilities |

## More apps by izzi telecom®

- [izzi go](https://appshunter.io/ios/app/izzi-go/id1119492168)
- [linea izzi](https://appshunter.io/ios/app/linea-izzi/id1273007205)
- [izzi kids](https://appshunter.io/ios/app/izzi-kids/id1289581732)
- [afizzionados](https://appshunter.io/ios/app/afizzionados/id1406312750)
- [izziflex](https://appshunter.io/ios/app/izziflex/id1436985353)

All apps by izzi telecom®: https://appshunter.io/developer/1001336741

## Related topics

[izzi](https://appshunter.io/ios/topics/izzi) · [izzi mexico](https://appshunter.io/ios/topics/izzi-mexico) · [izzi movil](https://appshunter.io/ios/topics/izzi-movil) · [izzi go](https://appshunter.io/ios/topics/izzi-go) · [izzy app](https://appshunter.io/ios/topics/izzy-app) · [izzi tv](https://appshunter.io/ios/topics/izzi-tv) · [control izzi](https://appshunter.io/ios/topics/control-izzi) · [telmex](https://appshunter.io/ios/topics/telmex)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*