# J&J Connect App — Multi-channel communication

> Multi-channel communication (iPhone/iPad app by Johnson & Johnson Services, Inc..)

- Source: https://appshunter.io/ios/app/j-and-j-connect-app/id6752356626 (this page in markdown: same URL + `.md`)
- Developer: [Johnson & Johnson Services, Inc.](https://appshunter.io/developer/435808499)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 15.6 · 38 MB
- Languages: American English
- Released: 2026-03-06
- Data updated: 2026-08-31
- User reviews in markdown: https://appshunter.io/ios/app/j-and-j-connect-app/id6752356626/reviews.md

## What is J&J Connect App?

"J&J Connect is a modern, unified support app designed to make it easy for users to connect with help when they need it. Whether you want to speak to an expert, chat with a support agent, or quickly start a request by scanning a QR code, the app brings everything together in one smooth, secure experience.
J&J Connect simplifies how you interact with support teams by offering fast access, clear communication, and convenient tools all built to guide you through your support journey with confidence and ease.
What You Can Do With J&J Connect
Reach Support Instantly
Start a secure voice call or chat session with the right support team, without navigating long menus or searching for contact information.
Scan and Get Help Faster
Use the built‑in QR code scanner to jump directly to the relevant support workflow based on the product or service you're using.
Keep Track of Your Interactions
View all your past calls in one place, making it easy to reference previous conversations or follow up on ongoing issues.
Share Your Experience
Submit quick feedback to help improve the quality of future support."


## Version history (last 2 releases)

### 1.1 — 2026-08-28

What's New in This Release
• Introducing App Tour, a guided walkthrough to help new users quickly discover key features and get started with confidence.
• Simplified onboarding with Guest Access, allowing eligible users to start using the app without completing registration.
•Amazon Connect Helpdesk Support is now enabled, allowing users to connect directly with support agents for issue resolution, including Meeting Room support, all within the app.
• New Meeting Room support for quicker access by entering number or scanning a QR code.
• Enhanced support routing experience through intelligent number and query-based assistance.
• Improved QR code support for faster access to support channels.
• Continue to connect with support teams using internet calling or your device's native dialer.
• General performance improvements and bug fixes.

### 1.0 — 2026-03-06

No release notes.

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## More apps by Johnson & Johnson Services, Inc.

- [Johnson & Johnson Events](https://appshunter.io/ios/app/johnson-and-johnson-events/id994604273)
- [Care4Today Connect](https://appshunter.io/ios/app/care4today-connect/id1251480789)
- [J&J Meetings & Events App](https://appshunter.io/ios/app/j-and-j-meetings-and-events-app/id1495825184)
- [Scan Matrix](https://appshunter.io/ios/app/scan-matrix/id1552318346)
- [Signal Point](https://appshunter.io/ios/app/signal-point/id1555613965)
- [SMART (Scanning App)](https://appshunter.io/ios/app/smart-scanning-app/id1597951222)

All apps by Johnson & Johnson Services, Inc.: https://appshunter.io/developer/435808499

## Related topics

[jber connect](https://appshunter.io/ios/topics/jber-connect)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*