# J Trust Royal Mobile — user reviews

> 5 indexed App Store user reviews of J Trust Royal Mobile by J Trust Royal Bank, rated 4.00/5 from 11 ratings.

- Source: https://appshunter.io/ios/app/j-trust-royal-mobile/id1455959947/reviews
- App overview in markdown: https://appshunter.io/ios/app/j-trust-royal-mobile/id1455959947.md
- Rating breakdown: 5★ 7 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 2

## Most critical reviews (5 lowest-rated)

### 1/5 — UI is poor.

*2020-12-02*

It is needed to get to work a lot on UI, the letters and words are small and not really responsive to use.

**Developer response:** Dear Customer, 

We appreciate your feedback and suggestion for improvement. We apologize for the inconvenience you have experienced. Please contact our Customer Care Centre at 023-999-000 so we can help find solutions to your issues. Alternatively, you may also send us an email at AppFeedback@jtrustroyal.com.
Best Regards, 
Mengkeang Veng
Digital Channels J Trust Royal Bank

### 1/5 — Terrible app and bank

*2020-07-06, version 1.3*

Has loads of issues and problems just like their website. Terrible bank with a poor app and internet banking.

### 1/5 — Terrible

*2020-07-03, version 1.3*

Apalling piece of software. The registration is incredibly painful as the keyboard switches between keypresses, the screens switch without warning and even if you go through the pain to register it tells you the password you just created was wrong. - Don't bother installing until they fix all the bugs.

### 5/5 — Smart bank

*2023-11-02*

Very good perfect about staffs and services 👍

**Developer response:** Dear Customer, Thank you for your positive feedback and suggestions for improvement. We hope you enjoy using our mobile app. If you have any further feedback, please contact our Customer Care Centre at 023-999-000 or AppFeedback@jtrustroyal.com. Best Regards, Digital Channels J Trust Royal Bank

### 5/5 — Beautiful design

*2020-06-12*

Looks very nice design

**Developer response:** Dear Customer, Thank you for your positive feedback. This encourages us to do more for our customers. We hope you enjoy using our mobile app. If you have any further feedback, please contact our Customer Care Centre at 023-999-000 or AppFeedback@jtrustroyal.com. 
Best Regards, 
Sovanrith Prak 
Digital Channels J Trust Royal Bank

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*