# Jabra Enhance Pro — user reviews > 274 indexed App Store user reviews of Jabra Enhance Pro by GN Hearing, rated 4.60/5 from 41,201 ratings. - Source: https://appshunter.io/ios/app/jabra-enhance-pro/id1539643358/reviews - App overview in markdown: https://appshunter.io/ios/app/jabra-enhance-pro/id1539643358.md - Rating breakdown: 5★ 27,974 · 4★ 10,871 · 3★ 1,957 · 2★ 202 · 1★ 197 ## What do users think of Jabra Enhance Pro? Overall sentiment: neutral **Pros** - 👍 User-friendly app - 🚀 Helpful for hearing improvement - 💡 Customizable settings - 🚀 Good value for money **Cons** - 🐛 Connectivity issues with app - 🐛 Inconsistent performance - 🐛 Buggy updates - 🔋 Battery drain on devices **Commonly reported bugs** - App forgetting paired hearing aids - Frequent disconnections between app and hearing aids - Hearing aid settings resetting unexpectedly **Most requested features** - More customization options - Improved Bluetooth connectivity - Faster app response times - Better integration with Apple Watch ## Newest reviews (17 of 274) ### 2/5 — Firmware check busted *2026-09-06, version 1.43.1* Firmware check in the app showed 9.x was up to date. Audiologist confirmed firmware was actually supposed to be 10.x. ### 2/5 — Only two environment choices *2026-08-14, version 1.43.1* I previously had ReSound hearing aids with several environmental settings, like Restaurant. This app only has All-Around and Hear In Noise. I’m replacing the aids with another brand, partly because of the app. ### 2/5 — Bluetooth *2026-08-11, version 1.43.1* Gave it time. Took a month to write this review. Bluetooth doesn’t work well. Goes in and out. Every day. Everywhere. Returned it. ### 4/5 — Jabra app epic fail *2026-07-19, version 1.43.1* The hearing aids work fine and have lasted well and the Service from Costco is amazing. But the jabber EnhancePro app is horrible. You would think they could get some IT tech that would actually do some work. ### 3/5 — Need improvement *2026-07-10, version 1.43.1* They don’t work properly I have to cancel blue tooth and use the phone microphone to hear the party I’m calling ### 2/5 — It’s probably just me *2026-06-26, version 1.43.1* Problems emerged after the follow-up visit so that they haven’t been addressed. Probable allergy to the unit. ### 2/5 — Apple users just an update June/26 *2026-06-26, version 1.43.1* I’ve had these hearings aids for two months now the only good thing about them is I can hear better, my old ones were 6 years old. First off to inform you that my former hearing aids were MIH’s from Resound. Wind noice was never a problem with the microphone in the helix of the ear. The programs show that you can control the wind noise under Sound Enhancement, but just learned that it only works in the OUTDOOR program. The same when you use one of the set programs the VOICE CLARITY doesn’t carry over to your new program. Really wondering if I should have gone elsewhere, maybe Hearing Life. Apple users when you go from one unit to another you have turn off the first unit than turn the second unit ON let it get connected to internet, than turn it OFF wait a minute than turn unit back ON wait till you are connected to the internet, than connect to the app. This was finally explained better when I when in for some adjustments. Disconnecting the Bluetooth doesn’t disconnect the hearing aids completely. Hope this helps you. AUDIO STREAMING how does a user get rid of this? Once it shows up it’s carries over to all of your programs. The only way I found was to turn off unit, then turn it back on after a couple of minutes. This is a pain when all you wanted to do is change the volume. Had enough GOODBYE!!!!! ### 2/5 — Dissatisfied *2026-06-19, version 1.43.1* I’m not too keen on this app at all. I set the volume all the way down on the outdoor mode and it does not stay where I set it. I have to reset it every time I use it. So instead I just turn the volume all the way down in the general mode, and turn them back up again after the walk. The same thing when I’m in the car, I just turn them all the way down because in any other mode the volume doesn’t stay down when you leave the mode and go back in. The volume is back up again. I’m not seeing much good in this app. ### 4/5 — Need CarPlay integration *2026-06-17, version 1.43.1* The hearing aid are a life changer. A huge improvement would be to make the app CarPlay enabled so users can make adjustments from a car dashboard screen. The lack of CarPlay integration is the only reason I didn’t give 5 stars. ### 3/5 — Welp *2026-06-11, version 1.43.1* Hearing aids are great. This app not so much. Always defaults to “audio streaming “. Please fix this!!!!!!! ### 4/5 — Phone reception *2026-06-04, version 1.43.1* People always said I’m to far or looks you are in a tunnel ### 4/5 — Hearing *2026-06-04, version 1.43.1* Still in the learning stage with all the options ### 3/5 — Apple users just an update May/26 *2026-05-17, version 1.43.1* I’ve had these hearings aids for two months now the only good thing about them is I can hear better, my old ones were 6 years old. First off to inform you that my former hearing aids were MIH’s from Resound. Wind noice was never a problem with the microphone in the helix of the ear. The programs show that you can control the wind noise under Sound Enhancement, but just learned that it only works in the OUTDOOR program. The same when you use one of the set programs the VOICE CLARITY doesn’t carry over to your new program. Really wondering if I should have gone elsewhere, maybe Hearing Life. Apple users when you go from one unit to another you have turn off the first unit than turn the second unit ON let it get connected to internet, than turn it OFF wait a minute than turn unit back ON wait till you are connected to the internet, than connect to the app. This was finally explained better when I when in for some adjustments. Disconnecting the Bluetooth doesn’t disconnect the hearing aids completely. Hope this helps you. AUDIO STREAMING how does a user get rid of this? Once it shows up it’s carries over to all of your programs. The only way I found was to turn off unit, then turn it back on after a couple of minutes. This is a pain when all you wanted to do is change the volume. ### 3/5 — Basic functions but ... *2026-05-05, version 1.43.1* The app offers basic functions for controlling the Jabra HA. But it does not support pairing the aids with Bluetooth LE devices (such as Bluetooth enabled TV sets). It may or may not support handoff between iPhone and iPad --- if it is supported, it is difficult to figure out. ### 3/5 — Apple users just an update April/26 *2026-04-25, version 1.43.1* I’ve had these hearings aids for two months now the only good thing about them is I can hear better, my old ones were 6 years old. First off to inform you that my former hearing aids were MIH’s from Resound. Wind noice was never a problem with the microphone in the helix of the ear. The programs show that you can control the wind noise under Sound Enhancement, but just learned that it only works in the OUTDOOR program. The same when you use one of the set programs the VOICE CLARITY doesn’t carry over to your new program. Really wondering if I should have gone elsewhere, maybe Hearing Life. Apple users when you go from one unit to another you have turn off the first unit than turn the second unit ON let it get connected to internet, than turn it OFF wait a minute than turn unit back ON wait till you are connected to the internet, than connect to the app. This was finally explained better when I when in for some adjustments. Disconnecting the Bluetooth doesn’t disconnect the hearing aids completely. Hope this helps you. ### 4/5 — Works well with WIFI *2026-04-23, version 1.43.1* I have mixed feelings about the overall hearing aide performance. When WIFI is not available In very remote areas the hearing aide “searches” and ends up set on different settings. They need to default to the hearing aide’s last known setting . Very irritating! The app is DEPENDENT on WiFi. That sucks! ### 4/5 — Connect to iPad and phone *2026-04-14, version 1.43.1* Not sure how to connect to iPad and not screw up connection to phone. Can’t tell if my phone is connected or not so others don’t hear . Have to keep taking hearing aids out to tell. Really don’t understand app very well. ## Most critical reviews (10 lowest-rated) ### 1/5 — Application settings not appropriate *2026-08-29, version 1.43.1* Application factory settings keeps automatically changing and favorite settings automatically shifts and application fractory patterns don’t match my unique hearing needs and tips are not helpful for implementing specific suggestions ### 1/5 — Pretty useless *2026-08-17, version 1.43.1* Every time I use the App I need to re pair the hearing aids. Pretty useless when all other devices automatically comnect ### 1/5 — App keeps crashing *2026-07-10, version 1.43.1* Not sure if it’s the lack of updates with this app but it’s been a few months now since the last update and the app recently just started to crash everytime you open it. It would be nice if a little bit more effort was put into this application. The product is great but the user experience with this app is lacking due to the low maintenance put into this app. Updates should be more frequent as OS versions change. ### 1/5 — Will not maintain pairing *2026-06-12, version 1.43.1* Hates my phonaks. It knows what they are called but drops the pairing repeatedly. Will not maintain eq for streaming. Pointless. Way too much work to be worthwhile. ### 1/5 — Enhance Pro App No Longer Works *2026-05-19, version 1.43.1* For the last month or so, I constantly have to delete and then reinstall the App as it consistently loses its connection to my Jabra hearing aids. This never happened before. What is going on? ### 1/5 — Won’t connect *2026-05-09, version 1.43.1* The app will not connect after the recent iPhone update ### 1/5 — Latest update stuck in streaming mode *2026-05-04, version 1.43.1* The latest update has my hearing aids stuck in audio streaming mode. I can click on each of the 4 modes that I have configured, all around, audio streaming, outside, noisy conversations. The background image changes, but the mode always stays on Audio streaming with an iPhone 6 outline. The two buttons under the background read streaming focus and hear all. ### 1/5 — Buggy *2026-04-07, version 1.43.1* This makes the hearing aids useless. Stream 1 thing, take a phone call through your hearing aids and bingo, they are stuck in streaming mode. Hard factory reset did not fix the problem. ### 1/5 — Expensive experiment *2026-03-31, version 1.43.1* I have high-pitch hearing loss. The app limits what you can do, forcing you to go to a professional ($$) to make minor frequency adjustments. When I use the phone I have to switch to music mode to understand what the caller is saying, and then switch back for normal activity. No way to adjust. They’re almost worthless in a restaurant because they amplify everything in all directions. I tried to contact Jabra 3 times and they ghosted me each time. Furthermore I’ve had to replace the left ear piece twice and the right earpiece once. My left earpiece is going out again. I dread trying to deal with them again. I will switch brands instead. Oh, and I bought the upgraded travel charging base ($) and half the time it won’t charge my right earpiece. Jabra replaced the charger, and it still has the same problem. No wonder they cost so much, their warranty costs are probably 5 times their manufacturing cost, which is probably around $25 since that’s what smart watch electronics cost. ### 1/5 — Turn off *2026-03-13, version 1.43.1* Every time I check my hearing aids they are not connected. It is very upsetting I contacted Jabra and fix was so complicated I gave up. ## Most praised reviews (10 highest-rated) ### 5/5 — Improved *2026-08-17, version 1.43.1* I had Sieman’s and I thought they were good until I got these. These are excellent. And, they have an easy to use app. ### 5/5 — Very good hearing aids for the price! *2026-08-06, version 1.43.1* This is my first pair of hearing aids and I am very happy with them. They have definitely enhanced my hearing and quality of life. Well worth the price! ### 5/5 — So far so good! *2026-07-19, version 1.43.1* Seem to work as well as the office priced hearing aids. Has a quirky irritating inconsistent sound when texting on my iPhone. Love that you can take the battery charger with you for a couple days without plugging it in. Highly recommend a trial with these before handing over 5-6K for a pro visit pair. ### 5/5 — Best Sound Quality! *2026-06-03, version 1.43.1* Can hear the TV and hear in loud noise’s! Quality of the sound is beautiful! ### 5/5 — Review *2026-04-10, version 1.43.1* Easy to use. It’s very convenient Works well, dependable ### 5/5 — Works very well *2026-04-05, version 1.43.1* It would be very useful if app could display status of battery charge left in % terms, particularly for replaceable batteries that are not recharged every night. Some times they last a week, some times longer, some times less than a week. Ability to check the remaining charge would be great. ### 5/5 — Muy buenos *2026-03-29, version 1.43.1* Los recomiendo los compré en costco y son muy buenos ### 5/5 — Happy Customer *2026-03-25, version 1.43.1* It’s only been a month but I’m so happy with the quality of my new hearing aids. The fit, comfort and sound quality are all great ### 5/5 — Hear better *2026-03-24, version 1.43.1* Highly recommend this to cause these adjustments are Abel to make how loud or lower to fit your need. ### 5/5 — Excellent product *2026-03-22, version 1.43.1* These hearing aids have gone a really long time without needing service. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*