# Jacamo — user reviews > 66 indexed App Store user reviews of Jacamo by J.D. WILLIAMS & COMPANY LTD, rated 4.81/5 from 20,344 ratings. - Source: https://appshunter.io/ios/app/jacamo/id1437388485/reviews - App overview in markdown: https://appshunter.io/ios/app/jacamo/id1437388485.md ## Newest reviews (11 of 66) ### 2/5 — Disappointed *2025-11-11, version 2025.10.29* Disappointed with the latest update as I am now unable to see my account balance and payment due date. The older version was so much better. This has now put me off from shopping via the app ### 2/5 — Update is rubbish *2025-08-06, version 2025.07.23* So where do we find an account overview now? What is wrong with all these websites, that they remove more and more information from their customers, who after all are paying their wages??? Bloody sick of this, what are you trying to hide? ### 2/5 — Please sort this out!!!! *2024-03-22, version 8.0.0* Love the clothing and would like to make this place my regular. But sadly I can’t. I’ve being trying to register an account for a month and it’s still not working. It would be greatly appreciated if this was sorted out, thanks. ### 3/5 — Can’t sign in *2024-02-16, version 7.1.0* App is great design but can no longer sign into my account the sign in button doesn’t work please fix ### 3/5 — Decent app but the models let it down *2023-05-27, version 4.10.4* I’ve always seen this company as aimed at tall chunky monkeys like myself. But when all you use is pretty boys it kinda puts me off. No offence to the models but I’d rather not have some poser showing me the clothes I’d like to wear. ### 4/5 — App NEEDS updating *2023-05-24* Hi, loving the website! Unfortunately, the items I’ve saved on desktop do not show up on the app, I am logged into the same account and all other details are available, just not my saved items. ### 3/5 — Poor selection of payment methods, decent clothing *2023-04-03, version 4.9.2* A good selection of clothing and a decent filtering system. Lack of Apple Pay, PayPal or AMEX payment methods mean I end up leaving orders in the basket unpaid for as I don’t have my cards to hand. ### 1/5 — Won’t work anymore *2022-11-15, version 4.4.0* I used to use the app quite a lot and make orders on it now that no longer works anymore due to the software on my iPhone, won’t allow me to login to my Jacamo account using the app due to the update of software on my iPhone ### 1/5 — Unable to update your app on my I pad *2022-11-04, version 4.4.0* As mentioned in the title I am unable to update your app ### 3/5 — Does not keep you logged in *2022-10-28, version 4.3.0* Why the heck is this the only app on Earth that you have to log on EVERY TIME you open it? Big flaw ### 1/5 — Useless *2022-08-11, version 3.12.3* Open the app and all seems good. Click to search within the menus etc and when the screen loads, it has error messages stating that it can’t display any items. Been happening for months now. ## Most critical reviews (10 lowest-rated) ### 1/5 — Poo *2026-06-24, version 2026.06.10* Spent £150 and still wanted to charge me £5 delivery…like? ### 1/5 — Codes don’t work *2026-05-31, version 2026.05.21* Codes don’t work customer services hopeless ### 1/5 — Scroll bug in new update *2026-05-20, version 2026.05.13* Can’t scrolll through items without it suddenly jumping back to the top of the list! Very frustrating ### 1/5 — Not great to be honest. *2025-09-08, version 2025.09.03* So my experience has not been good, the camera I ordered went faulty and I had to contact the manufacturer. Then I ordered a tv which delivery got delayed by over a week, I had to message the delivery company and Jacamo only to eventually be told it was damaged in transit and told I’d be issued a refund! No option of being sent another one or anything else. Customer service is appalling. ### 1/5 — Do not use *2025-01-25, version 2025.01.22* I have put order in 5 times and every time they have cancelled my order when paying with cash so unless you want payment pending on your bank for a week before money goes back in I wouldn’t bother ### 1/5 — Discount codes *2024-12-19, version 2024.12.11* Rather disappointing when the offer discount codes for 20% off or £25, but there’s always an error when trying to check out in your basket, but once you take the promo cards off for that discount the payment works Very disappointed that you can’t get a discount on it, even offered to you due to an error apparently . ### 1/5 — Worst ever online app *2024-12-05, version 2024.11.19* Don’t waste your money on this app your money will get stuck they don’t send product on time and I doubt they even don’t product I haven’t received my product yet ### 1/5 — Not Cheap *2024-06-15, version 8.2.0* Most items not in stock and not good value expensive. ### 1/5 — Doesn’t work *2024-02-18, version 7.1.0* Can’t process checkout as buttons don’t work. Had to use website instead and repeat entire purchase. ### 1/5 — Login issues *2024-02-18, version 7.1.0* Shopped with Jacamo over multiple years, always like their stuff, but app has account login bug issues! As a whole, I can only login about 50% of the time on the app. I haven’t been able to login since the beginning of February, and end up going on the website, I nearly missed a payment due to this 🫠 ## Most praised reviews (10 highest-rated) ### 5/5 — Outstanding *2024-05-15, version 8.1.1* Great app great company great products ### 5/5 — Jacamo *2023-07-10, version 4.11.0* Love this company, would genuinely be lost without them, great clothes for bigger guys, decent style too, not just usual grandad clothes you usually get for the larger man! Fast delivery ### 5/5 — Very good value *2023-05-30, version 4.10.4* Everything is good but I can’t always find my size as it is sold out, other wise very good ### 5/5 — My account *2022-10-23, version 4.3.0* Have shopped with Jacamo for some time ,always great service product as advertised delivered on time would recommend them to anyone. ### 5/5 — Can’t fault *2022-10-20* I am a big man that was sick of not having clothes that fit properly. Found jacamo long perfect not always trying to hide my belly they fit well and good quality ### 5/5 — Great service *2022-09-22, version 4.2.0* Jacamo is fast on delivery great service good choice in bigger sizes delighted with Jacamo ### 5/5 — Designer brands *2022-09-19, version 4.1.0* Quality products designer brands great range of products and sizes ### 5/5 — Service *2022-08-28, version 3.12.3* Excellent service quick as well ### 5/5 — Fantastic offers *2022-08-17, version 3.12.3* Brilliant service ### 5/5 — Jacamo app *2022-07-26, version 3.12.1* Easy to navigate app, good choice and reasonable prices --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*