# JACK & JONES India — user reviews > 21 indexed App Store user reviews of JACK & JONES India by Best United India Comforts Private Limited. - Source: https://appshunter.io/ios/app/jack-and-jones-india/id6766417140/reviews - App overview in markdown: https://appshunter.io/ios/app/jack-and-jones-india/id6766417140.md ## Newest reviews (1 of 21) ### 1/5 — 3rd class *2026-06-18* 3rd class app fake coupons available and waste of time ## Most critical reviews (10 lowest-rated) ### 1/5 — Unreasonable *2026-08-25* I will never every shop from this. Brand most overreated brand i ever seen ### 1/5 — Struggling to get refund *2026-08-15* I don’t think so that a company if this standards will not refund my amount. From last 1 month m regularly mailing n trying to get in touch with hopeless toll free where hours of phone w8ing. ### 1/5 — Worst experience, didn’t deliver anything… 🙅‍♂️ *2026-08-09* Beware of them guys, don’t use this app, They take the money however don’t deliver any order. Their customer support is also very bad…. ❌❌ ### 1/5 — Not initiate my refund amount *2026-07-31* Not initiate my refund amount please check ### 1/5 — Emp discount not reflecting *2026-07-24* Emp discount not reflecting ### 1/5 — Customer sevrice *2026-07-17* My experience with jack and jones very bed till now, There is nothing like management i think in regards for return refund and customer care. Whenever I tried to contact with them always said we are busy and whosoever reading this review please don’t trust them. ### 1/5 — Bed service *2026-07-13* I ordered sliders on 29th june and now its14 july still not came ### 1/5 — Delivery not on time *2026-07-08* Delivery not on time ### 1/5 — Jack & jones delivery system very bad and customer care service use less … *2026-07-07* Good products ### 1/5 — Sree *2026-06-25* Very poor in app loading and processing of search requests ## Most praised reviews (10 highest-rated) ### 5/5 — Classy & User - Friendly *2026-07-10* The app just elevates the shopping experience to another level. Love the fits as well as the app experience. ### 5/5 — Shirt *2026-06-27* Good products ### 5/5 — J&J finally has it’s app! *2026-06-06* Good to see Jack & Jones launch an app in India. Clean design, easy to use, and feels very on-brand. Love the QR code feature to look up products and being able to check if something is available in a store near you. Great start! ### 5/5 — Finally, JACK & JONES on App! *2026-06-04* Love how easy the app is to use. The latest drops are easy to browse, checkout is smooth, and the app-exclusive offers are a nice bonus. Great experience overall and much more convenient than shopping on the go through a browser. Looking forward to more features and exclusive launches! ### 5/5 — Fav Brand ❤️ *2026-06-04* I’ve been shopping with Jack & Jones for a while and have always been impressed with the quality, fit, and style. Their clothes are comfortable, durable, and perfect for everyday wear. Definitely one of my favorite casual fashion brands. ### 5/5 — My go-to app for Menswear *2026-06-04* Just received my latest order from Jack & Jones app and I’m super impressed. The app exclusive collection is top tier. The checkout and delivery was lightning fast. 10/10 Service + Quality ### 5/5 — happy to see J&J launch their app! *2026-06-04* It's super easy to browse and shop! Feels fresh and fun! ### 5/5 — 👌 *2026-06-03* 👌 ### 5/5 — Good app 👍🏻 *2026-05-28* Been shopping with JACK&JONES for a while now, so it’s nice to finally see them launch an app. The shopping experience feels pretty smooth. Overall easy to browse and shop without any hassle. ### 3/5 — Hhmtel *2026-07-24* The user interface is not smooth, and the website keeps crashing frequently --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*