# JACK - Casino, Promos & Offers — Ohio's Gaming Company > Casino club benefits, promotions, offers, and mobile wallet access. (iPhone/iPad app by JACK ENTERTAINMENT LLC.) - Source: https://appshunter.io/ios/app/jack-casino-promos-and-offers/id6476229715 (this page in markdown: same URL + `.md`) - Developer: [JACK ENTERTAINMENT LLC](https://appshunter.io/developer/1121630939) - Category: Entertainment - Price: Free - Rating: 4.60/5 from 1,066 App Store ratings · 64 written reviews indexed - Age rating: 17+ - Requires: iOS 15.5 · 240 MB - Languages: American English - Released: 2024-05-23 - Data updated: 2026-08-20 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/jack-casino-promos-and-offers/id6476229715/reviews.md ## What is JACK? Discover JACK - Casino, Promos & Offers app, your gateway to exclusive clubJACK benefits, exciting promotional offers, and real-time updates on the latest and greatest promotions across all our properties • Receive exclusive "mobile-only" offers and promotions • View your Free Play and promotional offers • Access the mobile wallet feature ## Key features - Exclusive club benefits - Promotional offers - Real-time promotion updates - Mobile-only offers - View Free Play - Mobile wallet feature ## What do users think of JACK? Overall sentiment: negative **Pros** - 👍 Easy to use - 🎉 Friendly staff - 💰 Frequent promotions and free play - 🏆 Enjoyable casino experience **Cons** - 🐛 Buggy and unstable app - 🤔 Lack of key features (free play, promotions, etc.) - 😕 Confusing and unintuitive UI - 🕰️ Slow performance and long load times **Commonly reported bugs** - Frequent crashes and login issues - Inability to access account information and promotions - Compatibility problems with certain devices **Most requested features** - More dining and entertainment options - Improved app functionality and visibility of key information - Better integration between Jack's and Thistledown properties ## Recent user reviews (10 of 64) All indexed reviews: https://appshunter.io/ios/app/jack-casino-promos-and-offers/id6476229715/reviews.md ### 1/5 — Rigged *2026-01-18, version 2.4.1* Obvious goy jew rig. Take it as you’d like ### 1/5 — Will not open. *2025-12-23, version 2.4.1* Down loaded five times. Worked fine before . Luck7113 ### 5/5 — Awesome place *2025-10-29, version 2.4.1* Great ### 5/5 — Awesome *2025-09-21, version 1.2* I love it ### 1/5 — Errors *2025-09-13, version 1.2* App kicks me out every time I sign into Thistledown location and sometimes downtown location. States someone else is logged into my account and I know I’m the only person logged into it. ### 1/5 — App doesn’t work *2025-08-30, version 1.2* The app literally doesn’t work. The new member kiosk game never loads. The mobile ordering section never takes you to the page where you can order. It’s not a network issue because I can access other apps and websites fine. ### 1/5 — App *2025-04-06, version 1.2* Downloaded the app for my new member free play but that part of the app doesn’t work, conveniently. I have been trying for 3 days and it just leaves a blank screen. Besides the app, the Thistledown location has very tight machines, I hardly ever see people win anything. ### 1/5 — Not working *2025-04-03, version 1.2* Not working on iPhone. It stuck on loading screen. App needs to be updated. ### 5/5 — Great app *2025-03-25, version 1.2* Very enjoyable app for the best casino in Ohio! ### 5/5 — Have fun *2025-02-09, version 1.2* I love coming to Jack’s. It’s comfortable. People are nice. It’s a good getaway for a day. ## Frequently asked questions about JACK ### What does the JACK - Casino, Promos & Offers app do? This app serves as your gateway to exclusive clubJACK benefits, exciting promotional offers, and real-time updates on promotions across all JACK casino properties. It allows users to receive mobile-only offers and view their free play and promotional offers. ### What are the key features of the app? Key features include access to exclusive club benefits, the ability to view free play and promotional offers, receiving exclusive mobile-only promotions, and utilizing a mobile wallet feature for enhanced convenience. ### Is the JACK - Casino, Promos & Offers app free to use? Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned, indicating a free experience for users. ### Who is the target audience for this app? The app is designed for patrons of JACK casino properties, specifically in Ohio, who are members of clubJACK or wish to take advantage of the casino's promotional offers and benefits. ## Version history (last 5 releases) ### 2.4.1 — 2025-10-24 Improved property-specific account data display. ### 2.4 — 2025-10-21 Minor bugfixes and policy updates ### 1.2 — 2024-07-15 Updates to progress bar colors Minor bugfixes and copy changes ### 1.1 — 2024-06-03 Optimized data refresh efficiency & minor bugfixes ### 1.0 — 2024-05-23 No release notes. ## Apps similar to JACK | App | Rating | Price | Category | | --- | --- | --- | --- | | [PENN Play](https://appshunter.io/ios/app/penn-play/id1511538916) | 4.7 (116,188) | Free | Entertainment | | [Jackpot Lottery App](https://appshunter.io/ios/app/jackpot-lottery-app/id1608194866) | 4.8 (35,634) | Free | Entertainment | | [Cleveland Orch](https://appshunter.io/ios/app/cleveland-orch/id1511044289) | 4.8 (666) | Free | Entertainment | | [Mountaineer Casino](https://appshunter.io/ios/app/mountaineer-casino/id1578975334) | 4.1 (13) | Free | Entertainment | | [Ohio Lottery Numbers](https://appshunter.io/ios/app/ohio-lottery-numbers/id6444186976) | 4.5 (2,352) | Free | Entertainment | | [Silverspot Cinemas](https://appshunter.io/ios/app/silverspot-cinemas/id505070519) | 4.9 (5,606) | Free | Entertainment | ## More apps by JACK ENTERTAINMENT LLC - [PlayJack Slots](https://appshunter.io/ios/app/playjack-slots/id1121630940) - [JACK - Casino Promos, Offers](https://appshunter.io/ios/app/jack-casino-promos-offers/id1226340201) - [betJACK - Ohio's Sportsbook](https://appshunter.io/ios/app/betjack-ohios-sportsbook/id1603482473) All apps by JACK ENTERTAINMENT LLC: https://appshunter.io/developer/1121630939 ## Related topics [cleveland jack casino](https://appshunter.io/ios/topics/cleveland-jack-casino) · [jumbo jack](https://appshunter.io/ios/topics/jumbo-jack) · [jack and jack](https://appshunter.io/ios/topics/jack-and-jack) · [ujack](https://appshunter.io/ios/topics/ujack) · [elation emr](https://appshunter.io/ios/topics/elation-emr) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*