# JACK - Casino Promos, Offers > Casino loyalty program access, exclusive offers, and property information. (iPhone/iPad app by JACK ENTERTAINMENT LLC.) - Source: https://appshunter.io/ios/app/jack-casino-promos-offers/id1226340201 (this page in markdown: same URL + `.md`) - Developer: [JACK ENTERTAINMENT LLC](https://appshunter.io/developer/1121630939) - Category: Entertainment - Price: Free - Rating: 3.60/5 from 67 App Store ratings · 15 written reviews indexed - Age rating: 17+ - Requires: iOS 12.0 · 67 MB - Languages: American English - Released: 2017-05-19 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/jack-casino-promos-offers/id1226340201/reviews.md ## What is JACK? Put JACK Mobile in your pocket! The JACK Entertainment app is free, fun, and allows you instant access to your ClubJACK Casino and Racino loyalty programs on-the-go, as well as special mobile exclusive offers and promotions. This app lets you: • View ClubJACK Rewards account balances • See JACK Casino promos and restaurant info • View upcoming JACK Cleveland and JACK Thistledown events & entertainment • Receive special mobile offers and alerts • Get general information and directions for all JACK Casinos and Racinos • For VIPs, you can use the app to request your vehicle from the casino valets This application is for entertainment purposes only. No prizes or other items of value can or will be awarded based on play. Download the JACK Mobile app today! It's easy as 1-2-3. ## Key features - ClubJACK Rewards account access - View casino promotions - Restaurant and event information - Exclusive mobile offers and alerts - Casino directions and general info - VIP valet service requests ## Recent user reviews (10 of 15) All indexed reviews: https://appshunter.io/ios/app/jack-casino-promos-offers/id1226340201/reviews.md ### 2/5 — It’s a mess *2023-06-22* Offers display is seldom correct; it is now June 21 and it shows my offers as of 4/2/2023. It’s a good thing that Jack snail mails out regularly so you can see whst your offers really are. ### 2/5 — Might be the worst app for casino rewards *2023-06-13* Hardly ever works and it’s always showing promo bets from couple months past ### 3/5 — Needs fixed *2023-01-06, version 3.0.52* Please fix the old offers popping up. How hard can that be after 4 years? ### 1/5 — Trouble *2021-09-13, version 3.0.47* Can’t even open the app now. It says download new app n does nothing, so now I can’t open the app at all ### 1/5 — Terrible App *2021-08-27, version 3.0.47* They need to stop old offers from popping up in the ap! ### 1/5 — Doesn’t work after updating *2020-11-11, version 3.0.41* Just had an update, app will not open or work at all. ### 5/5 — Goodbye Jack *2019-04-12, version 3.0.23* Jack will soon be the Hard Rock. Goodnight sweet prince. ### 1/5 — My fellow minorities *2019-01-05, version 3.0.22* Dear my fellow minorities and middle to low class folks. Please stay away from this establishment as you are worth nothing to them. I myself am an minority who was a K member until they decided to move me down to an A member after the new year. No matter how long I was there I could never get one host to come greet me as I witnessed various non minority guests being greeted by various hosts and even my assigned host countless times. The only way I could get her to me is if I were to text her and she really did try to avoid me at all cost (I guess big black men scare her or something)? Do not fall for their promotions or whatever it is they are offering you as it’s just a ploy to get you in there and spend your hard earned dollars. If this is just a night out then by any means have fun but be careful. I could never get an answer on how come my host would never greet me after spending hours in there as a K member when that is one of the perks but I really do believe being a minority has some sort of play in that. Do what you want with this information but please do not let them drain your wallet this goes for minorities and non minorities Sincerely, A minority college educated business (finance) major who knows how the marketing game works. ### 1/5 — Not functional *2018-02-04, version 3.0.14* This has got to be one of the worst apps iv downloads. It’s not functional, constant freezing and crashing. Lucky if it will every refresh to the latest data. I’m running an iPhone X and my friend has an iPhone 5s and both have the same issues. ### 4/5 — OhioPlayer *2017-12-29, version 3.0.13* I downloaded the app a few days ago and it works well as a concise platform to view my offers, comps, and all casino promos. I had an initial problem logging in (server could not locate my account), but tried it a second time and got in easily. I tested it real time in the casino against the kiosks and against info from the pit bosses and all info matches up in terms of player point accumulation. The only thing that I could possibly "nitpick" about would be the refresh rates. There is a noticeable delay (t < 30s) in data update times from the servers to the kiosk versus the servers to the phone app. There are a number of factors that could influence update times such as data plans, service provider coverage, wifi strength, etc. so it is not a significant deal breaker. ## Frequently asked questions about JACK ### What can I do with the JACK app? The JACK app allows you to view your ClubJACK Rewards balance, see casino promotions, find restaurant and event information, and receive special mobile offers. VIP users can also request valet service. ### Is the JACK app free to download? Yes, the JACK app is completely free to download and use. There are no charges associated with accessing its features or loyalty program information. ### What kind of offers can I expect from the JACK app? The app provides special mobile-exclusive offers and promotions. You will also receive alerts for upcoming events and general information about JACK Casinos and Racinos. ### Is the JACK app suitable for all ages? No, the JACK app is rated for ages 17 and up. It is intended for entertainment purposes only, and no real prizes or items of value can be won. ### How often is the JACK app updated? The app was last updated on August 30, 2023, with version 4.0.230810. Updates typically include new features, bug fixes, and performance improvements. ### What devices support the JACK app? The JACK app is supported on iPhone, iPad, and iPod devices. It is designed for iOS users who frequent JACK Entertainment properties. ### What is the user sentiment for the JACK app? The app has an average rating of 3.6 stars from 67 ratings. User feedback often relates to the convenience of accessing loyalty programs and offers. ### Can I use the JACK app offline? The description does not specify offline functionality. Accessing loyalty program details, offers, and event information likely requires an active internet connection. ## Version history (last 5 releases) ### 4.0.230810 — 2023-08-30 General bug fixes and performance improvements. We are always working on updates to improve your app experience. ### 3.0.52 — 2021-12-15 General bug fixes and performance improvements. We are always working on updates to improve your app experience. ### 3.0.48 — 2021-09-19 General bug fixes and performance improvements. We are always working on updates to improve your app experience. ### 3.0.47 — 2021-08-04 General bug fixes and performance improvements. We are always working on updates to improve your app experience. ### 3.0.46 — 2021-07-18 General bug fixes and performance improvements. We are always working on updates to improve your app experience. ## Apps similar to JACK | App | Rating | Price | Category | | --- | --- | --- | --- | | [ESPN Cleveland](https://appshunter.io/ios/app/espn-cleveland/id1206951112) | 4.7 (644) | Free | Entertainment | | [Legacy RunYourPool](https://appshunter.io/ios/app/legacy-runyourpool/id1482401788) | 2.7 (62) | Free | Entertainment | | [Gun Lake Casino](https://appshunter.io/ios/app/gun-lake-casino/id1044406984) | 3.2 (52) | Free | Entertainment | | [ClubWPT: Poker, Casino](https://appshunter.io/ios/app/clubwpt-poker-casino/id1571146807) | 2.6 (107) | Free | Entertainment | | [VSiN](https://appshunter.io/ios/app/vsin/id1266851380) | 3.6 (54) | Free | Entertainment | | [Jackpot Lottery App](https://appshunter.io/ios/app/jackpot-lottery-app/id1608194866) | 4.8 (33,938) | Free | Entertainment | ## More apps by JACK ENTERTAINMENT LLC - [PlayJack Slots](https://appshunter.io/ios/app/playjack-slots/id1121630940) - [betJACK - Ohio's Sportsbook](https://appshunter.io/ios/app/betjack-ohios-sportsbook/id1603482473) - [JACK - Casino, Promos & Offers](https://appshunter.io/ios/app/jack-casino-promos-and-offers/id6476229715) All apps by JACK ENTERTAINMENT LLC: https://appshunter.io/developer/1121630939 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*