# Jack Reports – truckers app — user reviews > 74 indexed App Store user reviews of Jack Reports by Jack Reports, Inc., rated 4.70/5 from 6,932 ratings. - Source: https://appshunter.io/ios/app/jack-reports-truckers-app/id1133331008/reviews - App overview in markdown: https://appshunter.io/ios/app/jack-reports-truckers-app/id1133331008.md - Rating breakdown: 5★ 5,747 · 4★ 820 · 3★ 247 · 2★ 52 · 1★ 66 ## What do users think of Jack Reports? Overall sentiment: neutral **Pros** - 👍 Helpful for truckers - 🚀 Accurate information - 💡 Useful features like weigh station status **Cons** - 🐛 Technical issues with the app - 🐛 Unreliable notifications and data - 🔋 Outdated information - 👎 Subscription model **Commonly reported bugs** - App crashes and technical difficulties - Incorrect weigh station status reporting - Notifications not working as expected **Most requested features** - Integration with Google Maps - Ability to pre-plan multiple stops - More detailed information (traffic, bridge heights, etc.) - Improved user interface and navigation ## Newest reviews (10 of 74) ### 3/5 — Anyone know why the app is not working today *2024-09-09, version 2.0.0* ????? ### 2/5 — It used to be great.. *2024-03-28, version 2.0.0* No updates in over a year and many things are broken. No more notifications about weigh stations open in the direction you’re traveling. Can’t enable notifications so you need to go through the setup every time you open the app. That’s dangerous to attempt when driving. Cancelling my subscription until they fix these issues. ### 3/5 — Weight station *2022-12-27, version 1.42.2* Doesn’t know about weight station correctly open or close it lies, it shows it closed but it was open. ### 2/5 — Removed from phone, prices outdated *2022-03-15, version 1.41.5* Overall I liked the app. I noticed that some prices were outdated. This weekend I had to drive the 60 miles to my rv so I went by a few Pilot stations showing outdated prices. I submitted updated prices, and 3 days later the app is still showing old price. With current pricing trends, I don’t want to make a decision on outdated data. ### 1/5 — UNRELIABLE *2022-03-07, version 1.41.5* If you’re a trucker, know that this app is unreliable. It may go down for a day or more and the “app support” doesn’t work and the contact link is a dead end. So when you really need to Find the nearest truck stop you may find it doesn’t work and you have no recourse but to unsubscribe as I did. ### 4/5 — Needs More Data On Traffic, Bridge Heights, Etc. *2021-08-16, version 1.41.4* Needs more data in traffic, restricted truck routes and bridge heights, etc. ### 1/5 — They request feedback. *2020-10-09, version 1.39.1* I’m wondering if we have to pay to leave them feedback for the app as well. They charge for everything little thing the app supposedly does, and they still don’t listen to drivers. Don’t waste your time and money on this app. ### 4/5 — Good *2020-09-02, version 1.38.5* A very good app, thank you for your service, it would be perfect if you can connect to Google Maps ### 3/5 — Pre plan *2020-08-07, version 1.38.5* Wish I could do multiple stops Easter ### 1/5 — Not user friendly *2020-06-13, version 1.38.5* Should be as simple as putting a destination in and clicking a button, but nooooo. I still can’t figure out how to use this ## Most critical reviews (10 lowest-rated) ### 1/5 — A broken app. Doesn’t work on iPhone *2025-11-19, version 2.0.0* App stops working because of technical problems. Check reviews and same one star review from two months ago stating the same problem. ### 1/5 — Jack Come Back!!! *2025-10-23, version 2.0.0* Loved this app but been a long time since it worked and no explanation why. What happened to Jack? ### 1/5 — This App is dead *2025-08-29, version 2.0.0* The app was great up until it wasn’t. The app is dead, always the same message “OOPS We're having some technical issues and already taking care of them. Please try again later.” ### 1/5 — Doesn’t work *2025-08-27, version 2.0.0* Downloaded it and it won’t do anything but tell me it can’t update info. ### 1/5 — Not pleased *2025-08-03, version 2.0.0* I like the app if it works, but that is almost never. It use to work sometimes on my android’s. Not often enough to make the prescription cost worth paying for. Now I’ve tried to open it on my iPhone. Very frustrating all it says is downloading data but never completes the download and then pops up we are having technical difficulties and are already working on them. All I can say to that is they are not working on them very diligently because over the past six months I’ve had my iPhone the app has never worked. My prescription ends in August and this app will never see my business again. ### 1/5 — Never works *2025-07-28, version 2.0.0* I have never got this app to work. All it does is oops there’s a problem. ### 1/5 — Never works *2025-05-09, version 2.0.0* Always down ### 1/5 — Not working *2025-04-23, version 2.0.0* It does not work, love it when it did ### 1/5 — App doesnt work *2024-09-08, version 2.0.0* Ive been trying for 3 days to set up this app and it keeps saying its having technical difficulties. If its this hard just to get into the app then I imagine its probably a buggy, glitchy nightmare when you can get it to work. No longer interested. ### 1/5 — Jack Reports Does NOT Rock Anymore *2023-01-16, version 1.42.2* Traveler. Jack Reports was amazing. Especially driving during evacuations. The earlier one-touch version exhibited four main preloaded selections user friendly. Preloaded four main selections Trucks stops rated, majority gas station listed with prices and open or no fuel, food, and police. For instance, easier one-step select individual trucker stop icon to determine excellent, good, or truckers do not go there. The updated two step process receive initial info and then have to select “report”. No initial preloaded four selections you will find a list. Very few gas prices or mention fuel status. Too many different icons for truck stops as before selected auto info. Do not SS speedway. Always to know location police , and the badge icon gone. On the road, usually need to locate for nearest or feasible active site due to topography and road conditions. Lost ability to quickly zone in. Ruined. ## Most praised reviews (10 highest-rated) ### 5/5 — Trouble opening app *2025-07-23, version 2.0.0* Can’t get past intro screens when downloading it stops at the bottom of the red man’s chin. ### 5/5 — Amazing *2024-01-09, version 2.0.0* I love this app save from a lot of trouble ### 5/5 — Time Zones / Location Detection *2022-05-19, version 1.41.5* I must keep my phone on the time zone, in which I originate (Eastern). When I write a report however, Jack lists my phone’s present time, but should list the report as being from the present local time. Secondly, often when I am right up on a weigh station, Jack will not give me the option of choosing “open” or “closed”. This is vital information that helps other truckers “immediately” (by red high-lighting), the weigh station’s present status. The OPEN or CLOSED status should change immediately, to reflect current status, unless a scalemaster sympathizer deliberately puts in false information. ### 5/5 — GRADE A!! *2021-12-13, version 1.41.5* THE NEW ACCURATE CHAMPION FOR TRUCKERS!! ### 5/5 — Driver *2021-06-15, version 1.41.0* I like the notifications always alert me ### 5/5 — The PalmBeach Pinhooker *2021-05-10, version 1.41.0* I amm a 2 gen driver if my Dad would have lived to be able to use this app while he was working! I’m going to say that every driver in the eastern U.S. would have been using it by now! Nothing like word of mouth advertising ### 5/5 — Jack reports el eficiente *2021-04-23, version 1.41.0* Es muy bueno, nos mantiene informado de cada situación el las pesas, para mi el mejor. ### 5/5 — Thank you *2021-03-15, version 1.41.0* This app has been the most accurate I have found so far ### 5/5 — Very *2020-11-18, version 1.40.0* Good ### 5/5 — Very useful for truckers *2020-07-29, version 1.38.5* Trucker must down load to know the status of scales --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*