# Jack’d - Gay chat & dating — user reviews

> 1,542 indexed App Store user reviews of Jack’d by Perry Street Software, Inc, rated 3.70/5 from 5,687 ratings.

- Source: https://appshunter.io/ios/app/jackd-gay-chat-and-dating/id350426804/reviews
- App overview in markdown: https://appshunter.io/ios/app/jackd-gay-chat-and-dating/id350426804.md
- Rating breakdown: 5★ 3,048 · 4★ 602 · 3★ 416 · 2★ 291 · 1★ 1,330

## What do users think of Jack’d?

Overall sentiment: negative

**Pros**

- 👍 Moments feature
- 🚀 Easy to use
- 💡 Good app concept
- 👍 Decent app overall

**Cons**

- 🐛 Freezes and crashes
- 🔒 Wrongful suspensions
- 💰 Overly restrictive free version
- 🤖 Issues with spam and fake profiles
- 🤬 Poor customer support
- 🤔 Confusing UI changes
- 🔒 Safety concerns
- 💰 Overly expensive subscriptions

**Commonly reported bugs**

- Disappearing messages
- Inability to upload photos
- Incorrect profile information
- Inconsistent blocking/unblocking

**Most requested features**

- Bring back search functionality
- Improve blocking and reporting features
- Reduce ads and in-app purchases
- Fix location/distance accuracy
- Improve stability and reduce crashes

## Newest reviews (12 of 1,542)

### 2/5 — Buggy

*2026-08-15, version 8.13.1*

Buggy and does not work. I have been on the line with customer service as the read receipts do not work and have not been working since I paid for my subscription. A major rip off.

### 2/5 — Blocking as a paid feature

*2026-08-09, version 8.13.0*

How does being able to block spammers become a paid feature? Only on jackd.

### 2/5 — Not the best

*2026-08-07, version 8.13.0*

I have to say, it’s not the best app for meeting people or dating. This isn’t really an app for that; it’s more of a hookup app. People on the app aren’t always interested in meeting up, but the downside for users is that, like most apps, you have to pay for many features, which is ridiculous. It’s on the lower end of the spectrum, but you shouldn’t have to pay to search for love or whatever you’re looking for.

### 2/5 — Discounted Plans for Military Service-Members & Veterans

*2026-07-30*

In a world where prices are increasing on the cost of everything, Jack’d should have discounted plans for Educators, First-Responders, Military Service-Members, Military Veterans & Public Service-Members some love by providing discounted rates on their “Pro” plans. 

In the USA Constitution cites/writes a citizen’s right to “Free Enterprise” for which those who serve our great nation to protect the public citizens so that ALL business and citizens can maintain as well as reserve their right to do business accordingly. 

As time goes by, the Jack’d platform has seem to increase in their capitalizing on almost all it’s app features which can cause the enjoyment of the app to become less enjoyable by creating a type of biases in their membership statuses in an LGBTQ community who are already fighting for equality externally, and strategies such as annoying ads and limited access to features that were once available to ALL at  fraction of the cost  before the driving of users to pay more or not use the Jack’d app at all. 

It seems like if you can’t pay for the high membership cost hikes, to include paying for to use different  features of their “Pro Plan” then they would limit your access to the app to almost no access without seeming to care. 

All I ask is that Jack’d Team be a bit more sensitive to those whom stand and stood in the gap for “Free Enterprise”.  

Furthermore, I have  emailed their support team quite a few times about the “Service-Members/Veterans discounts but their response was very vague and seems to not care. 

I hope that the Jack’d Team reconsiders. Thank you for reading. 

🙏♥️💪

### 4/5 — It’s good but

*2026-07-23, version 8.13.0*

The fact that they allow people to select multiple positions is annoying b/c the same people show up when you try to filter by preferences. They need to add “vers top” and “vers bottom” and allow people to only select ONE position for their preference. Filtering by preference is basically pointless with the current set up.

### 3/5 — Fair site

*2026-07-20, version 8.13.0*

Cool site but to many rude and hateful people you should allow free blocks always it avoids issues

### 4/5 — Love or no love connection

*2026-07-18, version 8.13.0*

The experience on here has been amusingly interesting. The website/ app offers many dynamics in an attempt to finding love, however many don’t share that interest. Perhaps another concept should be added for those that are only seeking a real monogamous connection be separate from all the no strings.

### 1/5 — Not well put together

*2026-07-11, version 8.12.0*

The App needs a lot work. It’s probably not worth the monthly Pro fee. You can’t edit a sent text— so you have to unsend it.  You can put Hashtags in a profile but good luck using search with them.  It was thrown together without any thought as to whether it works.

### 1/5 — Garbage

*2026-07-10, version 8.12.0*

City Sewer

### 2/5 — Not worth the price

*2026-07-09, version 8.12.0*

To pricey for too little I needs a better match system

### 3/5 — Stop!!!

*2026-07-07, version 8.12.0*

Stop blocking people’s unlocked photos

### 1/5 — They will ban you if someone report you

*2026-07-06, version 8.12.0*

I got banned just because I don’t usually answer people I’m not interested in. They reported me and my account got banned without even checking if the claims were true. Good riddance there are other apps now with less fake profiles

## Most critical reviews (10 lowest-rated)

### 1/5 — Anti American company

*2026-08-19*

Their policies  violate USA constitution of freedom of speech and I am not taking about hate based speech even. Anyone can report you for anything , even though this platform had individuals that are promoting CSAM materials. Including one that informed me they are aware of someone engaging in this. Based on other reviews on different platform of
Perry street software the owners of jack’d they do not have good reviews. They also own scruff  gay app to.

### 1/5 — Terrible service

*2026-08-18, version 8.13.1*

Seems when you pay for a subscription the app all the sudden goes wack. Like they deliberately buffer it.

### 1/5 — ゴミのようなアプリ

*2026-08-18*

出会えない詐欺アプリ

**Developer response:** We’re sorry to hear about this. You can report members by visiting their profile and flagging them in the menu at the top-right corner, and our support team will address the issue. To speak with us directly, launch Jack'd and tap the Profile icon (bottom menu bar), then select "Contact Jack'd Support" in Settings. You can also visit jackdapp.zendesk.com to submit a support request.

### 1/5 — Waste of time

*2026-08-12*

The app is full of spambots and they are never removed even when you report them.

Trying to hone in on members is painful and overall it’s just not well thought out.

Not recommended

### 1/5 — Your app sucks

*2026-08-09, version 8.13.0*

I made one profile 3 years ago i deleted the profile and now you won’t let me make one so i guess i go
Back to grindr exclusively because you cant seem to get it together

### 1/5 — Minable À FUIR !

*2026-08-06*

Application qui vous banni juste après votre inscription sous des prétextes fallacieux. Toutes ces applications qui censure à tour de bras via des algorithmes défaillants sont à proscrire de la toile. J’espère qu’ils perdront tous leurs visiteurs !

### 1/5 — More likely to find an escort or drug dealer than friends and dates

*2026-07-26*

The grid is full of people blatantly looking for chemsex, selling their bodies or drugs. Have reported the same profile seven times for posting ‘moments’ where they are naked with £££ in the caption, they have printed in their profile ‘looking for £££) and they continue to advertise. The person is only 20 years old. There is no safeguarding, no moderation, and most importantly- no connections to be made here.

### 1/5 — To many for pay options

*2026-07-23, version 8.13.0*

For the amount of ads on this app there should be more free options or broader and more people, areas, and searches for the free options

### 1/5 — Games people play

*2026-07-18, version 8.13.0*

I don’t like cat fishers

### 1/5 — Horrible app

*2026-07-17, version 8.13.0*

Terrible customer service

## Most praised reviews (10 highest-rated)

### 5/5 — Sex

*2026-08-18*

Sex

### 5/5 — 垃圾

*2026-07-27*

莫名其妙的号就退出来了，然后再登录就说被暂停。。。。。。什么鬼？？？

### 5/5 — 기기에 너무 많이 계정을 생성했다는데

*2026-07-14*

기존 계정으로 로그인 하라는데 기존 계정을 다 탈퇴했어서 이제 진득하게 깔아놓으려는데 몇개월째 못들어가고 있는데 해결 좀 해주세요

### 5/5 — I love getting jack’d

*2026-07-13, version 8.12.0*

I love that the ads are so overwhelming like some other platform. But there are ads! Jack’d is easy to use and most of the features don’t require you to pay.

### 5/5 — This app is Bomb

*2026-07-13, version 8.12.0*

This app is really good, and is automatically guaranteed to get you a man !

### 5/5 — My thoughts about the app:

*2026-07-12, version 8.12.0*

It’s a great app a way too make new friends each and every day and a great way too communicate with others around the world.

### 5/5 — Best app

*2026-07-11, version 8.12.0*

No too much commercials

### 5/5 — Thanks to Jack’d

*2026-07-07, version 8.12.0*

Love you

### 5/5 — The only one

*2026-07-06*

This app is very good and it is the only one I know you can filter by ethnicity. Not being racist but sometimes I want to focus on my preferred community and only Jack’d has the right feature.

### 5/5 — Love the app ❤️

*2026-07-01, version 8.11.0*

Ima jack of all trades app cool working on dividends to reinvest using it … the legal way

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
