# Jackery Home > App for managing and monitoring Jackery home energy storage devices. (iPhone/iPad app by Jackery Inc..) - Source: https://appshunter.io/ios/app/jackery-home/id6474999879 (this page in markdown: same URL + `.md`) - Developer: [Jackery Inc.](https://appshunter.io/developer/883063443) - Category: Lifestyle, Utilities - Price: Free - Rating: 1.47/5 from 17 App Store ratings · 20 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 115 MB - Languages: English, German, Italian, Chinese, Spanish - Released: 2024-05-09 - Data updated: 2026-07-03 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/jackery-home/id6474999879/reviews.md ## What is Jackery Home? Jackery Home App is a terminal app for users to manage and monitoring Jackery home energy storage devices. Its main functions include: ● Users can bind their devices to their registered accounts, or share their devices with family and friends to view and control; ● Connect the device to the cloud platform through the app's network configuration, monitor the device's operating status, remotely control the device, change the device's work mode, and view statistical data on device operation; ● The app connects devices through Bluetooth near end to monitor device operation status and control devices; ● Upgrade devices, support remote platform upgrades for devices, and also support app direct connection to devices for device upgrades. ## Key features - Device binding and sharing - Remote monitoring and control - Cloud and Bluetooth connectivity - Change work modes - View operational statistics - Remote and direct device upgrades ## Recent user reviews (10 of 20) All indexed reviews: https://appshunter.io/ios/app/jackery-home/id6474999879/reviews.md ### 1/5 — Meaningless *2026-02-11* A completely useless app. There is no bluetooth. **Developer response:** We apologize for the inconvenience. We would like to confirm your device model. Please note that this app is the Jackery Home APP and is only compatible with Navi2000 and Homepower 2000 Ultra. If your device is an Explorer, please download the Jackery APP. For any further questions, please send a message to hello@jackery.com. ### 1/5 — Don’t download this *2025-12-24* This is not the app for your generator. It does not work at all. Had me give permissions and then didn’t work. Would not pick up my generator. Once I realized that it was not for the generator itself I deleted the app and had to go back and change all my permissions. Just make sure you get the right app for your generator. **Developer response:** Apologies for the confusion. Given that you are using a portable power station, which is compatible with the Jackery App (not the Jackery Home App), could you please try again? ### 1/5 — Doesn’t support Explorer 5000 Plus??? *2025-11-08* I have a brand new Explorer 5000 Plus and Battery Pack 5000 Plus. This app can’t find either one of them. It wanted me to scan a QR code but neither the Explorer nor the Battery Pack have a QR Code on them. Each has a QR Code on the back of their instruction manuals but those don’t do anything. The Explorer 5000 is connected to both Bluetooth and the internet. Jackery - Please ditch the 2 horrible apps you have and spend the time and money it takes to create one easy-to-use, functioning app that will actually work. **Developer response:** Apologies for the confusion. Given that you are using a portable power station, which is compatible with the Jackery App (not the Jackery Home App), could you please try again? ### 1/5 — Will not connect *2025-10-10* I have downloaded the correct app for my new home power 3000. I have explorer boxes as well. The app doesn’t recognize a single one of my devices. I have scanned the QR code, scan the QR code on the cardboard box in which the device arrived, and entered the serial number manually. Still nothing. There is no Bluetooth recognition. The app is a joke. So far no support from Jackery. Waiting… My Home power 3000 does not charge using the solar saga 200 panels that came with it. And these are all new products. These are not refurbished. Unacceptable. **Developer response:** Apologies for the confusion. Given that you are using a portable power station, which is compatible with the Jackery App (not the Jackery Home App), could you please try again? ### 1/5 — Cannot connect to Jackery Explorer 1000 Plus *2025-09-30* I’ve downloaded both apps on my iPhone but the device cannot be found. I’ve tried for over an hour without any luck. **Developer response:** Apologies for the confusion. Given that you are using a portable power station, which is compatible with the Jackery App (not the Jackery Home App), could you please try again? ### 3/5 — Ständige Änderungen des Layouts/ Appansicht *2025-09-15, version 2.8* Also ich weiß nicht warum man in der heutigen Zeit ständig das Layout ändert, ich habe das Gefühl das die Entwickler Langweile haben und sich denken „Ach wir können ja nach drei Monaten mal wieder die Ansicht der App ändern“. Es nervt nur noch, Sachen die gut funktionieren / aussehen werden permanent verschlimmbessert, die alte Ansicht der App war um Welten besser, irgendwelche Häusersymbole zu verwenden macht die App nicht unbedingt besser. Den Status des Akkus (also ob er sich im Leerlauf befindet oder lädt/entlädt) hat man mal komplett gestrichen. Was soll das?!?!?? >> zwei Sterne Abzug. Ansonsten … funktionieren tut sie jedenfalls, dort gibts keine Bedenken. ### 1/5 — Jackery Home 2000 *2025-09-12, version 2.8* Habe den JackeryHome 2000 seit Juli in Betrieb. Alles läuft Super.Die Abb war für mich Übersichtlich man hat genau gesehen wie der Energiefluss ist und ob geladen oder entladen wird. Die Diagramme waren schlecht zu lesen weil zu blasse Farben Verwendet wurden. Heute das Abb Update 2.8 installiert. Das Hauptbild Katastrophe Total unübersichtlich dünne Animierte Striche. Keine Grafische Anbindung der Smart Stecker keine Anzeige der Leistungsabgabe Akku, keine Anzeige laden oder entladen. Dafür aber ein großes Haus das nicht ganz auf den Bildschirm passt.Die Farben der Diagramme immer noch zu Blass. Ich frage mich ob die Software ein Praktikant geschrieben hat und kein Profi mal drüber geschaut hat und ob man sich mal bei der Konkurrenz umgesehen hat. Fazit Jackery Home2000 ist ein Super Gerät das auch Funktioniert aber die Abb ist Schlecht die vorherige Version war viel Übersichtlicher auch wenn kein Haus abgebildet ist. ### 1/5 — Jackery Home App is Worthless *2025-07-24* I have 3 Jackery power stations and the Jackery app is unable to locate or add any of them; and yes my Jackery power stations are all on; my phone and iPad were both next to my Jackery devices; I have blue tooth enabled on both my iPhone and iPad; my WiFi connection is strong.. your app is useless. What a waste of time. **Developer response:** Good day! Sorry for the inconvenience caused. Would you mind downloading the Jackery app(not Jackery Home APP) and trying again? There are two versions of the app, each for different product models, and we suspect there might be a compatibility issue. Hope this helps! ### 1/5 — Registrierungskatastrophe! *2025-07-06, version 2.6.14* Erst die jackery App installiert… die findet meine 2000 Ultra nicht. Dann jackery Home installiert, die nimmt den Account nicht an. Also neu registrieren. Selbe email Adresse… kann mich nicht anmelden… Passwort vergessen, Konto existiert nicht. Was soll das denn? Wieso braucht es zwei Accounts für zwei Apps vom selben Hersteller? Wo habt ihr eure Programmierer her? ### 3/5 — Luft nach oben *2025-03-12, version 2.3* Verbesserungsvorschläge: 1. Ladezustand nicht in hellgrün, dunkler, lesbarer! 2. IPad Version! 3. Benutzerhandbuch für Jackery navi 2000 detaillierter oder aber faq Bereich dazu: - was tun, wenn Ladung bei 10% und die Batterie in den standby geht, Gerät vorübergehend ausschalten oder auf standby lassen (zieht dann 20-30 Watt/h aus dem Netz!) - warum pausiert der navi 2000 bei 100%, er könnte den PV Überschuss doch ins Netz geben? ## Frequently asked questions about Jackery Home ### What does the Jackery Home App do? The Jackery Home App allows users to manage and monitor their Jackery home energy storage devices. It provides functionalities such as viewing device operating status, remotely controlling the devices, changing their work modes, and accessing statistical data on their operation. ### How can I connect my Jackery device to the app? You can connect your Jackery device to the app through network configuration to link it to the cloud platform for remote management. Additionally, the app can connect to devices via Bluetooth for near-end monitoring and control. ### Can I share my Jackery device with others? Yes, the app allows you to bind your devices to your registered account and also share them with family and friends. This enables them to view and control the device's operations. ### How do I update my Jackery device? The app supports device upgrades through the remote platform, allowing for seamless updates without direct physical access. You can also perform device upgrades by directly connecting the app to the device. ### Is the Jackery Home App free to use? Based on the provided information, the Jackery Home App is available for free. There are no mentions of subscription fees or in-app purchases for its core functionalities. ## Version history (last 5 releases) ### 2.10.23 — 2026-06-30 Performance improvements and feature optimizations ### 2.10.22 — 2026-04-07 Performance improvements and bug fixes. ### 2.10.16 — 2025-11-14 Update Content: 1. Support for grid-connection selection in France and the Netherlands 2. Support for the Homey P1 meter ### 2.10 — 2025-10-24 Update notes: The maximum grid-connected power can now be set. ### 2.9 — 2025-10-16 What's new in this update: 1) Added French and Dutch. 2) After updating to the latest firmware, HomePower ultra supports grid connection in France, the Netherlands, and other countries. 3) Optimized the experience on several pages. ## More apps by Jackery Inc. - [Jackery](https://appshunter.io/ios/app/jackery/id6446012836) All apps by Jackery Inc.: https://appshunter.io/developer/883063443 ## Related topics [jackery home](https://appshunter.io/ios/topics/jackery-home) · [jackery](https://appshunter.io/ios/topics/jackery) · [jackery solar generator](https://appshunter.io/ios/topics/jackery-solar-generator) · [jackery explorer](https://appshunter.io/ios/topics/jackery-explorer) · [jackery 2000](https://appshunter.io/ios/topics/jackery-2000) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-03.*