# Jackpot City: Online Casino — user reviews > 209 indexed App Store user reviews of Jackpot City by Digital Gaming Corporation USA, rated 4.68/5 from 6,614 ratings. - Source: https://appshunter.io/ios/app/jackpot-city-online-casino/id6448723499/reviews - App overview in markdown: https://appshunter.io/ios/app/jackpot-city-online-casino/id6448723499.md - Rating breakdown: 5★ 5,638 · 4★ 433 · 3★ 225 · 2★ 56 · 1★ 261 ## What do users think of Jackpot City? Overall sentiment: negative **Pros** - 🚀 Fast gameplay - 💡 Variety of games - 👍 Smooth user experience **Cons** - 🐛 Frequent crashes and glitches - ⏱️ Slow withdrawal process - 🤖 Suspicious bot reviews - 💰 Poor payout rates **Commonly reported bugs** - Location detection issues - Account access problems - Unreliable daily spin feature **Most requested features** - Improved customer support - Faster withdrawal options - More transparent bonus terms ## Newest reviews (17 of 209) ### 2/5 — Iffy *2025-07-28, version 14.0.4* I had just started playing this game as it allows a $5 minimum bet (they reach the other half) on top of 20 bonuses. I did win some. However, every game I go on, the app does close out. I’m not sure that’s fair because what if I did win? I’m not a sore loser of course but why does the app keep closing? Especially when I hit 3 bonuses and it exits out? And I get back to square one. If you can cash out immediately please do so. This app needs to get fixed. ### 1/5 — Scandalous *2025-07-21, version 14.0.4* Pro’s….You got me!🤬 CONS - selection of games horrible! If you’re looking for your favorites from Casino’s (online or physical) you probably won’t find them. Cleopatra isn’t the same as the original, there’s no gypsy fortune, etc… No deposit bonuses AFTER the 1st one, no promotions, ZERO bonus $$ . Daily Spin - A JOKE! NEVER WON (except $1 and of course that’s when I first signed up) 🤨 delete delete delete worst Casino online ### 3/5 — Disappointed *2025-07-15* PRO -Withdrawals are easy when you have money to withdraw. CONS - selection of games horrible! If you’re looking for your favorites from Casino’s (online or physical) you probably won’t find them. Cleopatra isn’t the same as the original, there’s no gypsy fortune, etc… You don’t get any deposit bonuses there’s no promotions unless it’s for a certain game and that’s not often and usually for a table game. I’m a slot player! Daily Spin - A JOKE! NEVER WON (except $1 and of course that’s when I first signed up) 🤨 ### 1/5 — Don’t waste your money . scam *2025-07-11, version 14.0.4* I have $200 on there and never won a penny Not one time did I win my bet back? Only lasted about six minutes . ### 1/5 — terrible *2025-07-07, version 14.0.4* misleading promotions, go to hard rock 👎🏻 ### 1/5 — 0 stars *2025-07-05, version 14.0.4* This is the worst casino app I’ve ever played EVER. I don’t recommend this to anyone IS A BIG SCAM PEOPLE! ### 1/5 — Scammers *2025-07-03, version 14.0.4* This site is the only online casino that uses a withdrawal tracker. They have to use this because it will weeks to get your winnings if you ever receive them!!!! I have had a withdrawal tracker pasted at the top of my app since I started using this app . I have still not received any money from two different withdrawal attempts to different different accounts. 1st withdrawal $150 2nd withdrawal $100. Please finish reviewing my withdrawal Jackpot $hi**y ### 1/5 — Closed account *2025-07-01, version 14.0.4* They closed my account as im doing a withdraw. Withdraw was processing and I get a email my account was closed. Will be disputing all deposits on this app with my bank. ROBBERY!!! $688 was pending withdraw! ### 1/5 — Terrible *2025-06-30, version 14.0.4* If you’re looking for a good online casino app use BetMGM. This app is garbage. Their bonus spins are so rigged it’s ridiculous. Mathematically impossible to go weeks spinning a wheel with 9 possible outcomes, yet get $0 every single spin. DO NOT USE THIS APP!! ### 1/5 — If you didn’t play yet and are reading before please go on borgata or sugar house casino way better *2025-06-29, version 14.0.4* I’m not writing this because I lost tons of money I’m writing this because I’m blown away by how this casino has been getting away with robbing people for so long and nothing has happened to them yet I’ve. Been and played on over 40 online casino for years and spend way over 200 k In my lifetime much more money and this and play live and jackpot city casino I’ve never seen it before how brutal and bold they are like I’ve played over 100 different times and never won a penny on both site and if u gamble u know every other site is not as scummy as this one is straight out scammers ### 2/5 — Slow pay *2025-06-28, version 14.0.4* Very slow pay! I won’t play here because of this. Other online casinos have much quicker payouts! That’s where I’ll play! ### 1/5 — Cheap *2025-06-24, version 14.0.4* It gave me free spins and I won .10cents. It was only a $1. Spin but that’s ridiculous. ### 1/5 — Greatest ever *2025-06-23, version 14.0.4* Awesome ### 1/5 — Withdrawal Stress & No player compensation for big spenders. *2025-06-22, version 14.0.4* Withdraws can take up to 7 days or more because they have to confirm your identity over and over. Like they want you to cancel the withdraw and just spend the money. Along with that, any big spenders expecting any type of comps or bonus, you mine as well go elsewhere. I spent a substantial amount to where even $100 bonus would be poor business. This casino/app would be my last resort for what is out there to use. Tread CAREFULLY. ### 1/5 — Horrible App *2025-06-22, version 14.0.4* Deposited $200 and was matched $200. The app logged me out 10 times in less than four hours. Read the terms and conditions carefully. The play through is too high. If you are in NJ I highly recommend you play Hard Rock Bet instead. It has a one time play through on slots. The app drained my battery and made my phone so hot it would not charge until it cooled off. ### 1/5 — Worst casino same as Spin city *2025-06-20, version 14.0.4* Bet almost$400 winnings were meager spend your money on Fanatics they’re better ### 1/5 — Stay away *2025-06-20, version 14.0.4* Deposited 140, played a slot on 3 dollars and won 6 dollars on a bonus.. played down to 100 and played 4 25 dollar hands of black jack and lost em all. Deposited more and ended up playing 25-50 dollar hands. Lost 300 in less than 6 turns, and I literally had a 15 my last 14 hands. Screen recorded it all and I’m def gonna send it to the gaming board this is such a rigged site ## Most critical reviews (10 lowest-rated) ### 1/5 — Very bad and deceptive *2025-09-16, version 14.0.4* Deceptive game doesn't give money, it takes your money, you go to play and it doesn't even give you the money, it comes out, it's just bad ### 1/5 — very slow withdrawal process *2025-09-01, version 14.0.4* withdrawal takes 72 hours ### 1/5 — No more updates *2025-09-01, version 14.0.4* They stopped updating this app. Same error for months now and now new games. ### 1/5 — Customer Service is Nonexistent *2025-08-30, version 14.0.4* I got locked out my account and haven’t been able to contact anyone to get back in the links. Don’t work to reset password. I never get the email sent and it’s been this cycle for a long time already. I’m hoping they do better with customer service. ### 1/5 — Horrible *2025-08-27, version 14.0.4* Worst casino horrible ### 1/5 — No se gana en el juego *2025-08-24, version 14.0.4* Cada vez que juego no gano si no 50 y me los quita todo ### 1/5 — App is a joke *2025-08-08, version 14.0.4* If you wanna lose your money this is the app for you. Never get a jackpot never can withdraw bonus money. The app is a scam ### 1/5 — scammed *2025-07-25, version 14.0.4* i was playing and withdrew 50$ that randomly disappeared? Kayla G (customer service) didn't seem to believe me and kept insisting i was wrong. ### 1/5 — Waste of time and money *2025-07-25, version 14.0.4* If you feel like throwing your time and money in the trash download this app asap! ### 1/5 — Cheap *2025-07-23, version 14.0.4* It gave me free spins and I won .10cents. It was only a $1. Spin but that’s ridiculous. I played through about $300 and all he gave me was $.10 line hits $.20 line hits only one time did I get free spins this game is completely a beat job. Do not play it. Do not bother downloading it there are nothing but thieves. ## Most praised reviews (10 highest-rated) ### 5/5 — 😁😁 *2025-08-07, version 14.0.4* Easy withdrawal, customer support very helpful and they have a great amount of fun games. ### 5/5 — This is awesome *2025-07-12, version 14.0.4* Loving this app so far ### 5/5 — Good app *2025-07-12, version 14.0.4* I really like this app. I’ve cashed out a few times on my PayPal. And I win more on this one than some of the bigger names.. ### 5/5 — Good *2025-06-13, version 14.0.4* Really good app I’ve won big a few times ### 5/5 — Great casino find *2025-06-13, version 14.0.4* Loving the variety of games and payouts are really nice ! ### 5/5 — Good *2025-05-27, version 14.0.4* Good ### 5/5 — Cash out *2025-05-24, version 14.0.4* I won money on this game how long does the cash out take ? ### 5/5 — I love this App *2025-05-16, version 14.0.4* U can win some real money on this app. I thought it was fake no sir. ### 5/5 — Great odds on favorite games! *2025-05-14, version 14.0.3* I’ve definitely hit my fair share on Jackpot city I had my reservations at first, but I guarantee you you have just as much if not more of a chance on here as you do anywhere else!!! ### 5/5 — love it (: *2025-05-11, version 14.0.3* so fun --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*