# Jackpot Lottery App — user reviews > 379 indexed App Store user reviews of Jackpot Lottery App by Lottomatrix Corp, rated 4.80/5 from 35,634 ratings. - Source: https://appshunter.io/ios/app/jackpot-lottery-app/id1608194866/reviews - App overview in markdown: https://appshunter.io/ios/app/jackpot-lottery-app/id1608194866.md - Rating breakdown: 5★ 31,141 · 4★ 3,049 · 3★ 949 · 2★ 137 · 1★ 358 ## What do users think of Jackpot Lottery App? Overall sentiment: negative **Pros** - 🚀 Convenient app for purchasing lottery tickets - 📤 Easy to receive winnings - 🤑 Chance to win big jackpots - 🕰️ Saves time compared to going to a store **Cons** - 💰 High service fees (up to 20%) - 🤔 Verification issues with ID and location - 🕰️ Delayed payouts and poor customer support - 🚫 Unavailable in certain states **Commonly reported bugs** - App crashes and server connection issues - Inconsistent location detection **Most requested features** - Support for multi-state lottery games - Lower service fees for higher deposits - Better communication on payout status ## Newest reviews (12 of 379) ### 2/5 — Low Winnings *2026-08-29, version 1.1.41* I’ve played a handful of times on scratchers, but I am convinced you don’t win. I can go into the store and buy scratchers and at least get a couple bucks back. This is just a money grab. ### 3/5 — Misty Miss *2026-08-26, version 1.1.41* Was told if I deposit 15.00 I would get 15.00 but I did not get it. Not sure why ### 3/5 — Support not great *2026-08-24, version 1.1.41* Used since May but suddenly Stopped working and troubleshooting does not solve and app won’t accept email to support ### 3/5 — Funding gms *2026-08-07, version 1.1.41* Ur fees for funding gms r ridiculous. ### 3/5 — Lottery App *2026-08-06, version 1.1.41* This app originally would tell you there taking your deposit and instead of it being $20 it’s $24. You pay extra for tickets and rarely win. A rip off if you ask me. ### 2/5 — Not happy *2026-08-04, version 1.1.41* Once I put my location, it’s not available in my area.. ### 4/5 — Convenient app 2 use but could be easier to navigate *2026-08-03, version 1.1.41* I love the convenience of the app for quick play. But if you’re new and don’t already understand the games or how to place smart wagers, don’t expect this app to teach you. For the beginner guidance is vague, full of gambling jargon, and not beginner‑friendly. Even basic info is buried, so you end up hunting around for things that should be easy to find. Could be better designed for ease of use and user friendliness! ### 3/5 — Multiple Scratcher’s *2026-07-25, version 1.1.40* Why can’t we buy multiple different scratcher’s at the same without checking out every single purchase. Need to upgrade app and put a basket/cart ### 2/5 — Missing Codes *2026-07-22, version 1.1.40* Your app doesn’t work properly. Each time I attempt to log in the app states a code will be sent, however I receive nothing. ### 2/5 — Not worth it *2026-07-16, version 1.1.40* Can’t complain when I’ve spent my own money. But I’ve lost way more than I won. I deleted the app then redownloaded it and now all of the sudden the “games” (like solitaire, blackjack, 21, blocks) aren’t available in my area - I haven’t moved. I’ve sent referrals to several friends who happen to have an android phone, it’s like the app doesn’t like androids?!?! Point is: if you’re gonna try to play with the big boys and have an app that can do a lot of stuff that needs to be able to serve everybody and shouldn’t have this many issues. Back to the drawing board. ### 5/5 — Easy Peezy *2026-07-15, version 1.1.40* I wanted to share my experience with the Jackpot lottery app, which has been incredibly convenient. Instead of having to go out to the store, you can pick your numbers right from the comfort of your home. It makes life much easier, and I highly recommend giving it a try. ### 5/5 — Expected office visit! *2026-07-14, version 1.1.40* Not a surprise of my JACKPOT win,only the expectation.I’ll be visiting the office to claim shortly! With sincere gratitude, Martyjayy ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t support my state *2026-08-29, version 1.1.41* It’s sucks that I have to delete this app because it doesn’t support my state that I live in. ### 1/5 — Scam *2026-08-24, version 1.1.41* This app is a total scam dude I’m trying to get my money back that I deposited and their customer support sucks it will not let me send my dispute request it just keeps saying we’re sorry we cannot send an email at this time try again and I keep trying and it doesn’t work ### 1/5 — Misleading *2026-08-21, version 1.1.41* Only available in a few states and the ad doesn’t tell you the promo Scratch5 requires a purchase ### 1/5 — TERRIBLE *2026-08-13, version 1.1.41* I have been using this app for a year in Colorado- where we are allowed to purchase tickets online. I load money into my account, get my location approved and buy tickets.(BTW I order from the exact location every time - even from the exact same chair!) works great for about 3 purchases then decides my location is not approved. I wait 2-3 weeks and do it again- same location- works fine- then 2-3 weeks later I am told my l location is not approved - and yes I have allowed app to access my location. THIS SUCKS! ### 1/5 — Stupid app *2026-08-05, version 1.1.41* So i reside in AZ but I drive a semi truck over the road. And when I am out of state (which is most of the time) I cannot buy tickets on this app. Isn’t that stupid?! Why do I have to be in AZ in order to buy tickets?!!! ### 1/5 — Easy to buy tickets *2026-07-31, version 1.1.41* App makes it easy to buy tickets. I was charged a service fee on powerball tickets. I was charge a fee to put money in the app. A convenience fee on the money going in and .40¢ on a $2 ticket on the way out is absolutely ridiculous ### 1/5 — Ridiculous fees *2026-07-22, version 1.1.40* Fee per purchase is very expensive. You will end up losing just from fees alone. Additionally, it seems like do unsecured because you basically buy a whole book of tickets then one ticket will be missing in the middle, which was probably a winner. So you will never know if you actually won on that ticket ### 1/5 — Downloaded *2026-07-16, version 1.1.40* Download the game to try it just to get told it’s not available in my state. Kinda disappointing ### 1/5 — No *2026-07-14, version 1.1.40* No. Nope. Nah. ### 1/5 — Fake *2026-07-06, version 1.1.37* Fake game it won’t pay out even you’re own money you can’t get you’re money back and the support says there’s no problem when they close you’re account for saying something. ## Most praised reviews (10 highest-rated) ### 5/5 — My review *2026-08-28, version 1.1.41* The fees are high and the deposits take to long after a win ### 5/5 — Convenient *2026-08-20, version 1.1.41* Easy to use, very convenient because I always forget to play. Great! ### 5/5 — Awesome *2026-08-18, version 1.1.41* Awesome ### 5/5 — Lewis *2026-08-13, version 1.1.41* 1 ### 5/5 — Fun *2026-08-12, version 1.1.41* It’s all on your phone and you win ! ### 5/5 — It’s just fun to play! *2026-08-12, version 1.1.41* I know winning isn’t guaranteed, but sometimes it’s nice to dream! There’s something exciting about knowing that one little ticket could potentially change my life and my family’s lives. It’s fun to imagine the possibilities, and let yourself dream for a moment. You never know! 💜 ### 5/5 — Just NEED a big win again!!! *2026-08-10, version 1.1.41* This app has given me a chance to pay all my bills, because my SSI and part time job that I’ve working at for 4 1/2 years isn’t enough money to get by day by day. It’s just God and me. I just need to catch a break. ### 5/5 — Ea-zee *2026-08-02, version 1.1.41* Love the app! It makes playing convenient and easy. Once the numbers are pulled you can easily discover if any of your numbers matched. The app circles the matching numbers in purple. It couldn’t be more convenient. ### 5/5 — Apps *2026-07-31, version 1.1.41* By far easiest app to use!!! ### 5/5 — Kimberly *2026-07-19, version 1.1.40* Very convenient when you don't have transportation‼️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*