# Jackrabbit Care — user reviews

> 5 indexed App Store user reviews of Jackrabbit Care by Jackrabbit Technologies, rated 1.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/jackrabbit-care/id6479318160/reviews
- App overview in markdown: https://appshunter.io/ios/app/jackrabbit-care/id6479318160.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Most critical reviews (5 lowest-rated)

### 1/5 — Can’t login!

*2025-10-28*

It’s been 4 months (maybe longer) and the app still won’t open. It keeps giving the “it’s not you, it’s us” pop up. I really thought this would be fixed by now.

### 1/5 — Literally Unusable

*2025-07-19*

I don't understand why, but this app does not accept my login. I know it isn't an issue with my login because every time they tell me "it's not you, it's us" before I'm redirected to the login screen. The website works perfectly well and I am able to log in no problem, but this app simply doesn't do its job.

### 1/5 — What do I do???

*2024-09-05*

Every time I try to sign in it keeps saying that there is a error and I’m panicking because I need this because I work at a gymnastics center and this is the app we use 😫😫

**Developer response:** Hi there, Thank you for your feedback. Our app, Jackrabbit Care, is specifically designed for the childcare market. Our company also has another product called Jackrabbit that serves the class, gym, dance, swim, and cheer verticals, but there isn't an app for that product at this time. If you are part of one of these verticals, this would explain why you are unable to log in. Please verify with your employer or program administrator which Jackrabbit product they are using. If you have any further questions or need additional assistance, feel free to reach out to our support team at support@jackrabbittech.com Best regards, Gwendolynn Jackrabbit Care Team

### 1/5 — Trying to sign in

*2024-05-21*

Trying to sign in for my job so I can stop using the website but it always says that it cannot sign me in because an error I’ve tried deleting and reinstalling but nothing works

**Developer response:** Hi Miranda,
Thank you for your feedback. Our app, Jackrabbit Care, is specifically designed for the childcare market. Our company also has another product called Jackrabbit that serves the class, gym, dance, swim, and cheer verticals, but there isn't an app for that product at this time.
If you are part of one of these verticals, this would explain why you are unable to log in. Please verify with your employer or program administrator which Jackrabbit product they are using.
If you have any further questions or need additional assistance, feel free to reach out to our support team at support@jackrabbittech.com

Best regards,
Gwendolynn
Jackrabbit Care Team

### 3/5 — What do I do???

*2024-08-22*

Every time I try to sign in it keeps saying that there is a error and I’m panicking because I need this because I work at a gymnastics center and this is the app we use 😫😫

**Developer response:** Hi there, Thank you for your feedback. Our app, Jackrabbit Care, is specifically designed for the childcare market. Our company also has another product called Jackrabbit that serves the class, gym, dance, swim, and cheer verticals, but there isn't an app for that product at this time. If you are part of one of these verticals, this would explain why you are unable to log in. Please verify with your employer or program administrator which Jackrabbit product they are using. If you have any further questions or need additional assistance, feel free to reach out to our support team at support@jackrabbittech.com Best regards, Gwendolynn Jackrabbit Care Team

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*