# Jackson 311 > Mobile app for reporting city maintenance issues to the City of Jackson, MS. (iPhone/iPad app by City of Jackson.) - Source: https://appshunter.io/ios/app/jackson-311/id1101490529 (this page in markdown: same URL + `.md`) - Developer: [City of Jackson](https://appshunter.io/developer/929253792) - Category: Utilities, Productivity - Price: Free - Rating: 1.80/5 from 6 App Store ratings · 4 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 25 MB - Languages: American English, European Spanish - Released: 2017-05-15 - Data updated: 2026-06-01 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/jackson-311/id1101490529/reviews.md ## What is Jackson 311? This free mobile app provides a quick and easy way to report city-related issues like potholes, water leaks, overgrown lots, and blocked drains. Enhance your reports by attaching photos or videos for more detail. Submit your non-emergency concerns directly to the City of Jackson, MS! ## Key features - Report city issues - Attach photos/videos - Submit non-emergency concerns - Directly to City of Jackson, MS ## Recent user reviews (4 of 4) All indexed reviews: https://appshunter.io/ios/app/jackson-311/id1101490529/reviews.md ### 1/5 — Won’t open *2024-10-21* Please fix the app I just downloaded it and it won’t even open ### 1/5 — Jackson 311 *2024-04-16* It is not operative. Nothing there. ### 1/5 — Stalled app *2023-03-06* I downloaded the app but it only goes to the opening page. Won’t let you sign in only shows a picture of the city ### 2/5 — Needs work *2019-06-07* Not sure if these app issues are with the developer or the city but in either case I'll share my concerns/observations. -Doesn't recognize generalized searches for neighborhood service requests based on a street name. Only a specific address. -There appears to be only two message options for city replying to service request. "Received" and "In Process". -Poor Integration with city web site. Great potential in this app but I would recommend to the city that it looks for options our community's needs. ## Frequently asked questions about Jackson 311 ### What types of issues can I report with Jackson 311? Jackson 311 allows you to report various city-related issues such as potholes, water leaks, overgrown lots, and blocked drains directly to the City of Jackson, MS. ### Can I add photos or videos to my reports in Jackson 311? Yes, you can enhance your reports by attaching photos or videos to provide more detail about the city issue you are reporting. ### Is Jackson 311 free to use? Yes, Jackson 311 is a free mobile application. It is supported by advertisements. ### What devices is Jackson 311 available on? Jackson 311 is available for iPhone and iPod devices. ### How often is Jackson 311 updated? The latest version of Jackson 311 is 3.16.0, and it was last updated on June 12, 2025. Updates ensure the app functions reliably. ### What is the age rating for Jackson 311? Jackson 311 has an age rating of 4+, making it suitable for a wide range of users. ### What do users think of Jackson 311? User feedback for Jackson 311 indicates a low satisfaction rate, with an average rating of 1.8 stars from 6 ratings. ### Does Jackson 311 have ads? Yes, Jackson 311 contains advertisements as part of its operational model. ## Version history (last 5 releases) ### 3.16.0 — 2025-06-12 Updated UI, bug fixes and performance improvements. ### 3.12.0 — 2023-05-02 Updated UI, bug fixes and performance improvements. ### 2.1.1 — 2018-06-12 This app has been updated by Apple to display the Apple Watch app icon. This version fixes one important bug and makes a few minor UI enhancements. 1. Fixed! Uploading videos sometimes causes an error message to appear. 2. Improved: Friendlier language when submitting service requests. 3. Improved: We've updated the UI to better inform you on selecting a location for service requests. Enjoy! ### 2.0.1 — 2017-10-27 Version 2.0 is a whole new app! We've gone back to the beginning this time and re-wrote our entire app from scratch, taking advantage of more modern frameworks. Along with significant speed and performance enhancements, you'll also now be able to fully manage your personal account, including: - Updating your email - Uploading/changing your profile image - Changing your screen name - Resetting your password - Management of your address book We've also introduced a full suite of notifications. You can now manage the type of communication you receive as well as how you'd like to receive it. With the inclusion of our new address book, you can now get notifications based on location as well as various categories we've set up. Our app's new Notification Center allows you to keep track of all your inbound messages, including status updates for your submitted service requests. You can also setup message alerts to be delivered via email or PUSH notification - it's all up to you! ### 1.9.0 — 2017-05-08 No release notes. ## Apps similar to Jackson 311 | App | Rating | Price | Category | | --- | --- | --- | --- | | [Pusher for Firebase](https://appshunter.io/ios/app/pusher-for-firebase/id1450720020) | 5.0 (1) | $0.99 | Utilities | | [龙嘉SCM供应商](https://appshunter.io/ios/app/scm/id1459545200) | — | Free | Utilities | | [311 ROCH MN](https://appshunter.io/ios/app/311-roch-mn/id6744979266) | — | Free | Utilities | | [MyPaducah](https://appshunter.io/ios/app/mypaducah/id6749587240) | 4.0 (3) | Free | Utilities | | [myBartow](https://appshunter.io/ios/app/mybartow/id6746805803) | — | Free | Utilities | | [Auburn FixIt](https://appshunter.io/ios/app/auburn-fixit/id1488038010) | 4.2 (5) | Free | Utilities | ## More apps by City of Jackson - [JTRAN](https://appshunter.io/ios/app/jtran/id1575541334) All apps by City of Jackson: https://appshunter.io/developer/929253792 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*