# Jackson Energy Authority — JEA

> Mobile utility account management for bill payment and usage tracking. (iPhone/iPad app by Central Service Association.)

- Source: https://appshunter.io/ios/app/jackson-energy-authority/id1670668183 (this page in markdown: same URL + `.md`)
- Developer: [Central Service Association](https://appshunter.io/developer/793979817)
- Category: Utilities
- Price: Free
- Rating: 4.50/5 from 64 App Store ratings · 2 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.0 · 67 MB
- Languages: American English
- Released: 2023-06-01
- Data updated: 2026-08-12
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/jackson-energy-authority/id1670668183/reviews.md

## What is Jackson Energy Authority?

Jackson Energy Authority's mobile payment application allows you to view and pay your bill, view your past payments, access your historical usage information in graph form, and manage your payments and notifications, among other capabilities.

## Key features

- View and pay bills
- Access historical usage graphs
- Manage payments
- Manage notifications
- View past payments

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/jackson-energy-authority/id1670668183/reviews.md

### 5/5 — Solid app

*2023-11-29*

Really good

### 5/5 — So much better!

*2023-07-11*

I love the new app! Thank you for all the improvements that were made.

## Frequently asked questions about Jackson Energy Authority

### How do I pay my bill with Jackson Energy Authority?

You can view and pay your bill directly through the Jackson Energy Authority mobile application. The app allows for easy management of your payments.

### Can I see my past energy usage with Jackson Energy Authority?

Yes, Jackson Energy Authority provides access to your historical usage information in graph form within the app, allowing you to track your energy consumption over time.

### What devices does Jackson Energy Authority support?

The Jackson Energy Authority app is available for iPhone, iPad, and iPod devices.

### Is Jackson Energy Authority free to use?

Yes, Jackson Energy Authority is a free application, with no in-app purchases or advertisements.

### How often is Jackson Energy Authority updated?

The latest version of Jackson Energy Authority is 1.2.38, and it was last updated on March 6, 2026. Updates ensure the app remains functional and secure.

### What is the age rating for Jackson Energy Authority?

Jackson Energy Authority has an age rating of 17+, indicating it may contain content suitable for mature users.

### Does Jackson Energy Authority offer notifications?

Yes, the Jackson Energy Authority app allows you to manage your notifications, ensuring you stay informed about your account and billing.

### What information can I view about past payments with Jackson Energy Authority?

You can view your past payments through the Jackson Energy Authority mobile application, providing a record of your transaction history.

## Version history (last 5 releases)

### 2.0.2 — 2026-08-01

• Choose your look — new appearance switcher lets you set System, Light, or Dark mode from anywhere in the app
• Pull to refresh on Dashboard, Accounts, and Statements
• Account activation and password-reset links from your email now open directly in the app
• Better support for larger text sizes, clearer error messages with one-tap retry, and gentle haptic feedback on payment confirmations
• Improved iPad experience: full-size keyboards, smoother navigation, and refined layouts
• Refreshed Bill Delivery and Account Nickname screens, with improved dark-mode contrast
• Performance improvements and many bug fixes for a faster, more reliable app

### 2.0.0 — 2026-07-14

We've completely redesigned the app — cleaner, faster, and easier to use.

• All-new design across every screen — Dashboard, Payments, Usage, Statements, Contact, and Profile
• Dark Mode — full support, with a Light / Dark / System setting in your Profile
• Guided first-run setup to help you get oriented, turn on notifications, and set up payments
• Faster payments — a streamlined pay flow, saved methods, and a redesigned payment history showing card details, status, and confirmation number at a glance
• Apple Pay support for paying your bill
• Pay cash at a store — generate a barcode and add it to Apple Wallet to pay at participating retailers
• Multi-Pay — pay several accounts at once, plus Autopay management across all your accounts
• Redesigned usage insights — fast, interactive charts you can zoom and compare, with CSV export
• Simpler sign-in — passkey support, a show/hide password toggle, and password reset or account activation straight from a link
• Optimized for iPad with adaptive layouts in portrait and landscape
• More accessible — improved VoiceOver, Dynamic Type, and larger tap targets
• Performance improvements, dark-mode polish, and bug fixes throughout

### 1.2.41 — 2026-05-22

New Features
  - Account Nicknames — You can now assign custom nicknames to your accounts from the My Profile section. Nicknames appear throughout the app to help you quickly identify each account.
  - Notification Bell — Important messages from your utility provider now appear as a bell icon in the navigation bar. A red dot indicates an unread notification; tap the bell to read and dismiss it.
  - Broadband Facts Label — If your service includes broadband, a "Broadband Facts" link now appears on your statement details screen, giving you quick access to your FCC Broadband Facts label PDF.
  - Quick Links on Login — If your utility has a prepay portal or additional web resources, a convenient link overlay is now available on the login screen for easy access.

Improvements
  - The payment screen now clearly communicates when future-dated payments are or aren't available for your account, including specific guidance for past-due situations.
  - Balance amounts are now displayed more accurately for prepay and Special Payment Agreement accounts.
  - Due dates now correctly reflect your Special Payment Agreement terms rather than showing a generic pending status.

Bug Fixes
  - Fixed an issue where the cancel button appeared on autopay and already-processed payments, which cannot be cancelled.
  - Fixed a bug where changes to billing preferences (such as paperless settings) would silently fail to save.
  - Fixed a profile screen title display regression.

### 1.2.40 — 2026-04-28

- Enhanced Security with Passkey Authentication — Your account is now protected by passkey-based two-factor authentication. If our security system flags a login attempt as low-confidence, you'll be prompted to verify your identity using a saved passkey — keeping your account safe without extra passwords.
- Manage Your Passkeys — A new "Manage Passkeys" section in your profile lets you view and remove any registered passkeys, including the device name and model they were registered on.
- Performance improvements and bug fixes.

### 1.2.39 — 2026-04-02

- Improved login reliability with enhanced security verification
- Fixed an issue where some users experienced repeated security check failures during login, adding payment methods, and making payments
- Performance and stability improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*