# Jacksons Let's Go Rewards — user reviews > 188 indexed App Store user reviews of Jacksons Let's Go Rewards by Stuzo, LLC, rated 4.90/5 from 18,546 ratings. - Source: https://appshunter.io/ios/app/jacksons-lets-go-rewards/id1276270702/reviews - App overview in markdown: https://appshunter.io/ios/app/jacksons-lets-go-rewards/id1276270702.md - Rating breakdown: 5★ 16,900 · 4★ 1,224 · 3★ 293 · 2★ 38 · 1★ 91 ## What do users think of Jacksons Let's Go Rewards? Overall sentiment: positive **Pros** - 🚀 Great looking place - 🚀 Improved interior and exterior - 👍 Friendly and helpful staff - 👍 Variety of food and beverage options - 👍 Convenient locations - 👍 Competitive pricing and deals - 👍 Rewards program with free items **Cons** - 🐛 Rewards not working consistently - 🐛 App issues with login, password reset, and account creation - 🐛 Forced app usage, no option for physical rewards card - 🐛 Rewards points lost after app update **Commonly reported bugs** - App crashes on startup - Login issues, unable to reset password - Rewards not properly tracking or redeeming **Most requested features** - Add rewards card to digital wallet - Improve app stability and user experience - Provide clear information on rewards program - Offer option to use physical rewards card ## Newest reviews (17 of 188) ### 5/5 — Friendly *2026-07-21, version 2026.4* I go to the one in Willits Ca, by far the friendliest in town ### 5/5 — Customer service *2026-07-20, version 2026.4* The people in the Mountainhome store actually both locations ones of Chevron and the other ones Jacksons awesome customer service skills by far than anywhere in Boise Garden City, Napa by far Mountain home employees have awesome personalities and they remember your name ### 5/5 — Always my first stop of the day⭐️⭐️⭐️⭐️⭐️ *2026-07-20, version 2026.4* Clean stores, friendly employees, great drinks, and quick grab-and-go food. Jackson’s never disappoints! ### 5/5 — Always use rewards *2026-07-20, version 2026.4* I don’t know how many times the rewards helped to buy my family a gallon of milk when the prices of milk is so high. ### 4/5 — Cleanliness *2026-07-20, version 2026.4* I like how clean the store always is! ### 5/5 — Great service *2026-07-19, version 2026.4* Always stocked up on food and snacks. Great people also. ### 5/5 — My stars are gone. *2026-07-19, version 2026.4* My stars were missing called the help desk. I got Cam on the line and all my problems were solved. What a great staff you have. Please put a longer expiration on the stars I need time to use them. Thanks for the great service. ### 2/5 — The update sucks. *2026-07-19, version 2026.4* Used to love using the app, seeing the coupons, and being able to navigate the app. The update sucks. ### 5/5 — Stars *2026-07-16, version 2026.4* There was an issue and they fixed it quickly, thank you. ### 5/5 — MELYMEL *2026-07-16, version 2026.4* Great service and Informative about loyalty rewards❤️ ### 5/5 — Lost my points, fixed very quickly! *2026-07-15, version 2026.4* Unlike stinker! They handled this quick and reassured they were back which they were ### 5/5 — Eagle store *2026-07-15, version 2026.4* Johnny, crystal, Josh & Courtney are a breath of fresh air! Love going every morning and see their smiling faces! I hope they win the fountain drink contest! ### 3/5 — Points *2026-07-14, version 30.0.14* Earn points to save on gas ### 5/5 — Cant wait for the new update *2026-07-11, version 30.0.14* Please dont take my points away ### 5/5 — Best gas station in murrieta *2026-07-01, version 30.0.14* Best employees and best Coffee hands down! Always have deals and good gas! ### 5/5 — Stop for what you need leave wth a smile *2026-06-17, version 30.0.14* Great for quick snake or drink. Friendly staff freebie Fridays right now ### 5/5 — Jackson’s by Wrights Park *2026-05-31, version 30.0.14* Quick & Friendly staff, Clean Store. I love the options of brands to chose from ## Most critical reviews (10 lowest-rated) ### 1/5 — Thanks, I hate the new layout *2026-07-27, version 2026.4* So recently Jacksons has gotten a new layout and personally I hate it. It looks too oversimplified and it’s ugly I liked the other version, made it look better ### 1/5 — Update *2026-07-23, version 2026.4* The new app doesn’t have options for alcohol options. ### 1/5 — Boooo *2026-07-14, version 2026.4* No need for this app anymore, loved it but the rug pull is awesome. To bad was close to my house liked to stop on way to work. ### 1/5 — Waste *2025-10-16, version 30.0.10* Cashier made me waste ten minutes trying to joint and get age verification but it doesn’t work. Had my wife test as well. What a waste of time. ### 1/5 — Waste of time *2025-09-06, version 30.0.9* What’s the point of giving people points on the rewards app if they’re just gonna take them away and expire them it makes the app not worth it ### 1/5 — They sell your email to third party! *2025-05-27, version 30.0.7* I started getting spam emails after 48 hours that I had never gotten before! Do not give your personal info to these guys! Horrible! ### 1/5 — Horrible *2025-05-06, version 30.0.7* Literally will log me out all the time. I’ll try to send an email to reset my password and it will never send the email. ### 1/5 — Bring back the free fountain drink for 200 points and REMOVE the punch card! *2025-04-12, version 30.0.6* Dear Jacksons: I am a loyal customer & member of Let’s Go Rewards and used the free fountain drink for only 200 stars which was great for broke people. But ever since you brought back the punch cards it drew the line on me. Trying to make me buy 9 drinks to get the free one. Stupid concept. Bring back the free fountain drink for 200 stars. Thanks ### 1/5 — Apps not working *2024-09-06, version 30.0.3* I have the app and an account. For some reason it logged me off and won’t let me log back in. I even tried changing my password but it won’t let me do that either. I tried using a different email and my brothers phone to make a new one but it won’t let us. ### 1/5 — Lost EVERYTHING *2024-07-09* Because of the wi-fi dead zone that is your 2405 S Vista Ave store in Boise, ID, I was kicked off this app. I have tried to sign in repeatedly and have met with failure. I have requested a Reset Password link TWENTY TIMES NOW and have received nothing, not even in my spam folder. I have tried to contact someone to help me through the support page, no response. I tried to call someone, no such option. I accumulated over 1400 points on this new system and now I fear I’ve lost them all because no one will help me. I’ve been a pretty loyal Jacksons customer for years now and I honestly cannot BELIEVE how terribly I am being treated. ## Most praised reviews (10 highest-rated) ### 5/5 — Employees *2026-08-30, version 2026.5* Always helpful happy staff. Even when they seem over whelmed they are calm and collected. Funny jokes great customer service ### 5/5 — Friendly *2026-08-28, version 2026.5* Both Amanda and Kelly Brecken Chase the whole store just makes us feel at home. We love them. We love you for having a great crew. Thanks so much, Jacksons. ### 5/5 — Rewards points *2026-08-26, version 2026.5* Best spot in Temecula. I Go there daily ✌️ ### 5/5 — Great *2026-08-17, version 2026.5* Always great service ### 5/5 — Service *2026-08-11, version 2026.4* Best spot in town for stop and go. Staff is outstanding !! ### 5/5 — Awesome *2026-08-05, version 2026.4* Overall excellent in 3 states I’ve been , from your employees and the presentation of all your stores. Keep up the good work and all employees of Jackson’s need to be pat in the back and bbq day . AaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA ### 5/5 — Nice *2026-08-02, version 2026.4* App ### 5/5 — Customer service *2026-07-31, version 2026.4* Staff is always so friendly and courteous. ### 5/5 — Best *2026-07-25, version 2026.4* Jackson’s is one of my go to places. Always clean and friendly staff. ### 5/5 — Great Store *2026-07-23, version 2026.4* Always friendly, welcoming & personable service. I appreciate the lil’ freebies you offer us at times 🥰. Thank you! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*