# Jacuzzi® Sauna Connect App — Clearlight Sanctuary Saunas

> Remote control for infrared saunas, managing power, scheduling, and environmental settings. (iPhone/iPad app by Clearlight Sauna.)

- Source: https://appshunter.io/ios/app/jacuzzi-sauna-connect-app/id1297870009 (this page in markdown: same URL + `.md`)
- Developer: [Clearlight Sauna](https://appshunter.io/developer/1122799429)
- Category: Health & Fitness, Lifestyle
- Price: Free
- Rating: 1.40/5 from 169 App Store ratings · 85 written reviews indexed
- Age rating: 4+
- Requires: iOS 8.0 · 23 MB
- Languages: American English
- Released: 2017-10-20
- Data updated: 2026-07-06
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/jacuzzi-sauna-connect-app/id1297870009/reviews.md

## What is Jacuzzi® Sauna Connect App?

When using the Jacuzzi® infrared sauna Connect App, you can control your Clearlight Sanctuary Sauna from anywhere.  With the app, you can:

1.  Turn your sauna on and off.
2.  Set a reservation for your sauna to turn on up to 36 hours in the future.
3.  Control the temperature and time.  
4.  Control the inside and outside lights.  
5.  Turn on and off the Full Spectrum heaters.

## Key features

- Remote sauna control
- Schedule future sessions
- Adjust temperature and time
- Control interior and exterior lights
- Manage Full Spectrum heaters

## What do users think of Jacuzzi® Sauna Connect App?

Overall sentiment: negative

**Pros**

- ✅ Remote control functionality works when properly configured
- ⚙️ Allows extended sauna sessions beyond physical unit limits
- 🎯 Simple core functionality - turn on/off and temperature control
- 📱 Works reliably once setup instructions are followed correctly

**Cons**

- 🐛 Frequent connection drops and disconnections
- 😤 Extremely difficult initial setup process
- 🔧 Requires constant troubleshooting and app reinstalls
- 📱 Landscape-only orientation is outdated and inconvenient
- ⚠️ App stops working after months of normal use
- 🚫 Incompatible with 5GHz WiFi networks
- 💔 Unreliable after iOS/system updates
- 🆘 Poor customer support and unresponsive technical team
- ⏱️ Slow response times and no loading indicators
- 🔄 Requires manual sauna unplugging to reset connection
- 📊 No app updates for extended periods
- 🎨 Archaic and primitive user interface design

**Commonly reported bugs**

- App cannot find sauna after initial setup
- WiFi connection stuck in 'connecting' state indefinitely
- App locks up and freezes phones
- Login and registration failures with no error explanation
- Password reset not functioning
- App loses connection after iOS updates
- Spontaneous disconnections during use
- App fails to recognize sauna after brief disconnection
- Reserve/scheduling feature malfunction
- App crashes on startup
- WiFi setup mode exits while app still connecting

**Most requested features**

- Support for 5GHz WiFi networks
- Portrait and landscape mode orientation options
- Push notifications for sauna status changes
- Web-based portal as alternative to mobile app
- Automatic reconnection without manual reset
- Better error messages and troubleshooting guidance
- Scheduled timer with specific time input instead of hour counting
- Multi-sauna support with better device selection
- Real-time loading indicators and connection status
- Password reset functionality
- Bluetooth connectivity option

## Recent user reviews (10 of 85)

All indexed reviews: https://appshunter.io/ios/app/jacuzzi-sauna-connect-app/id1297870009/reviews.md

### 1/5 — Jacuzzi gave up on support

*2026-01-01, version 1.0.19*

This thing is an absolute trash app and I understand exactly how to use it how to connect, etc.… spending over $5000 on a sauna to have this experience is – well it makes me question why I trust anything or anyone in life.

### 1/5 — Go play lotto if this works for you…

*2025-09-15, version 1.0.19*

Hard to understand, and I think I’m pretty capable when it comes to tech. I did all that was instructed, and more.  Hard to believe how terrible this app is to get to work.  Do better Clearlight!  You’re right in the middle of some of the best colleges in the country that excel in tech, and yet you can’t figure this out.  So much money for a sauna, and such a pathetic app to dump on your customers base.  Acknowledge some get lucky, but they are few and far between…

### 1/5 — WiFi Connection Difficult

*2025-08-02, version 1.0.19*

This app seems impossible to connect to WiFi.  I’ve forced my router to 2.4Ghz and still it just turns saying connecting.  Then a cancel button appears and it just churns.  Finally the sauna exits setup mode while the app is still churning. I’ve closed the app and waited five minutes and nothing.  Extremely frustrating.  This really needs to be worked on and an updated pushed to the app.

### 1/5 — Wish I would have known

*2025-02-03, version 1.0.19*

I expected so much more from an app for the Clearview saunas.  So clunky and locks up my phone all of the time.

### 5/5 — Awesome Experience!

*2024-12-15, version 1.0.19*

The app is super useful and easy to set up! All I needed to do was make sure I had a 2.4 dedicated network.

### 1/5 — Jacuzzi app hopeless

*2024-10-16, version 1.0.19*

I found the Jacuzzi app , Clearlght sauna alright at the beginning but is now hopeless, couldn’t reinstall and it kee we pr locking up my iPhone !!!

### 1/5 — Terrible

*2024-10-11, version 1.0.19*

Worst app ever

### 1/5 — Don’t by the Sauna Because of this APP!

*2024-08-26, version 1.0.19*

App is long past its prime. Never reliable, unable to connect, unable to operate sauna remotely.

### 1/5 — Embarrassingly bad

*2024-08-25, version 1.0.19*

Just getting connected to the Sauna is an impossible task. Once connected God Forbid you lose the connection- getting the connection back is an exercise in frustration. 

Also Dont put the sauna outside- getting it above 110 is an all day all night activity- so if the App is not working- it ain’t happening

### 1/5 — Thousands of dollars for a smart sauna with an app that doesn’t work

*2024-05-27, version 1.0.19*

I’d give it 0 stars. I’m appalled by this app. They should be ashamed of themselves for even promoting the option of using the app knowing it doesn’t work. Don’t download it. Don’t waste your time. It won’t work.

## Frequently asked questions about Jacuzzi® Sauna Connect App

### What can I do with the Jacuzzi® Sauna Connect App?

The app allows you to remotely control your Clearlight Sanctuary infrared sauna. You can turn it on and off, set reservations up to 36 hours in advance, adjust the temperature and time settings, and control both the inside and outside lights. You can also manage the Full Spectrum heaters.

### How do I schedule a sauna session in advance?

The app enables you to set a reservation for your sauna to turn on automatically up to 36 hours in the future. This allows you to prepare your sauna for use at a specific time without needing to be present.

### Is this app free to use?

Yes, the Jacuzzi® Sauna Connect App is available for free. There are no in-app purchases or advertisements mentioned in the provided information.

### What saunas are compatible with this app?

This app is specifically designed to control Clearlight Sanctuary infrared saunas. It allows for remote management of their features and settings.

### What are the main benefits of using this app?

The primary benefit is the convenience of controlling your sauna remotely, allowing you to turn it on, set schedules, and adjust settings from anywhere. This enhances your wellness routine by ensuring your sauna is ready when you are.

## Version history (last 5 releases)

### 1.0.19 — 2019-12-30

Bug fixes and updates.

### 1.0.18 — 2019-12-16

Bug fixes and updates.

### 1.0.17 — 2019-11-18

Some accounts can't log in

### 1.0.16 — 2019-11-12

适配6.5寸屏

### 1.0.15 — 2019-03-28

Bug fixes.

## Apps similar to Jacuzzi® Sauna Connect App

| App | Rating | Price | Category |
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| [Sun Home Saunas](https://appshunter.io/ios/app/sun-home-saunas/id6474788758) | 4.4 (58) | Free | Health & Fitness |
| [Joovv Light Therapy](https://appshunter.io/ios/app/joovv-light-therapy/id1514871055) | 2.3 (6) | Free | Health & Fitness |
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## More apps by Clearlight Sauna

- [Clearlight® Sauna Connect App](https://appshunter.io/ios/app/clearlight-sauna-connect-app/id1642607372)
- [Clearlight® Sauna Connect 5GHz](https://appshunter.io/ios/app/clearlight-sauna-connect-5ghz/id6474010702)

All apps by Clearlight Sauna: https://appshunter.io/developer/1122799429

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-06.*