# Jade Insulin Dose Calc — user reviews > 81 indexed App Store user reviews of Jade Insulin Dose Calc by Jade Diabetes Management, rated 3.30/5 from 72 ratings. - Source: https://appshunter.io/ios/app/jade-insulin-dose-calc/id980437930/reviews - App overview in markdown: https://appshunter.io/ios/app/jade-insulin-dose-calc/id980437930.md - Rating breakdown: 5★ 28 · 4★ 12 · 3★ 6 · 2★ 6 · 1★ 20 ## Newest reviews (13 of 81) ### 3/5 — Great app but outdated *2025-04-15* It could be a great app but very outdated, I haven’t found an app that is as good at working out your cab ratios as this does and gives you recommendations but it’s too outdated for me so I stopped paying for it and switched to another app which is not as good but at least it gets updated. If it got updated I would definitely switch back also the Libra link is amazing. ### 3/5 — Overdue for an update *2025-03-25* This app does a decent job however, for a paid app (and a pricey one at that) this is in serious need of an update. The graph is very small and difficult to read or navigate and the user interface is very clunky with too many settings and features handled via a website rather than in-app. This has a lot of promise but the app’s design and user experience does not live up to its potential. Great things could be done with a simple clean redesign, utilising widgets and an Apple Watch app but, with no updates from the developer for over two years, I do not hold much hope for any improvement. ### 3/5 — So much promise but so many issues *2024-09-11* I really needed a good IOB app and Jade seemed like a good one to try. It has promise but there are sooo many issues; constant email and in-app spamming, features that don’t work (notably several under the user profile, which the app constantly nags you to update), ongoing email spam, integrations like with LoseIt that aren’t reliable, etc. I can’t even log in to the web site properly and get this - the developer charges you to reset your own password! If the app were free or very low cost, I might pay for it in hopes that it would improve, but the developer is IMO gouging diabetics for the yearly plan price, especially given the many issues with the website and app. BTW - put in a support request 2 days ago (after I paid to reset my password which still didn’t allow logins) and haven’t heard back. But I DID get multiple Lisa-bot emails asking me to pay up for a subscription. Cool… ### 4/5 — Jade runs my body *2024-02-23* With Live CGM data and Jade life is starting to come under control. Extremely powerful tool to help you dial in the app to you. Exercise,stress, pain, it just understands you.. I wish the app received more small feature updates as it could probably replace everything that’s out there….. That wish list would be allow me to see my 1hr 3hr 6h etc at a quick glance on the home screen versus the 24hr standard view Also maybe pulling in data from IOS health such as BP and oxygen levels heart rate to help incorporate those others factors into my own decision making processes for “custom” amazing stuff as is thank you!! Amazing website also for all the data in the world you would ever want…. ### 4/5 — LOVE but wish it was free *2023-11-22* I LOVE this so much!! It has helped me (less than 1 year into T1D diagnosis) learn about how certain carbs affect my sugars and has been a lifesaver with calculating IOB (MDI only right now). IOB calculation has truly saved my life several times when I misdosed for food and could see where I was headed on the graph in relation to how many units I had left to work through my system. My biggest complaint is that I’m not able to use this app more than a month because I cannot afford to pay $60 for 6 months subscription. I have to spend that money on insulin now. I tell everyone about this app but that is the one improvement that would get you more customers. ### 2/5 — Great app, has some bugs and support is very poor *2023-10-18, version 2.7.2* Been using this app for over a year and it’s concept is great. Lately I’ve been having more bugs and the couple times I’ve had to contact support over the last 1.5/2 years it’s been an awful experience. I asked why the app is so buggy since iOS 17 update and it keeps crashing, they replied asking me if I’ve purchased a paid plan. If you aren’t on the paid plan they don’t really care what issues you’re having. But, all in all it’s an insulin calculator and luckily for them the market for these is quite small so I keep using it. ### 3/5 — Need fixing *2023-06-16* When opening app its in setup mode every time. 🤦‍♀️🤨. I wish I can add a screen shot. Get started every time I open the app its quite annoying and I feel like its not logging anything even though I got a premium. ### 4/5 — It’s was good until now *2023-01-13* This app was great until now. I liked how you could see when you may go low. It can calculate you ratios (carb to insulin). But now it won’t stop asking me to input my settings like I just created my account. It has the potential to be really awesome. ### 1/5 — Complicated *2022-10-04* This app is absolutely not user friendly. First, you need a microscope to be able to read anything in it. Secondly, navigation is too complicated for us older users. Think I’ll stay with the Libre app tor tracking. Calculating my insulin needs is not that difficult with BolusCalc app and it works. ### 4/5 — Pretty good *2022-10-04* I like jade. It’s a bit of an old looking interface but functionally it works for me. I’ve been using it for about 1 year. The main reason I use it is for dosing call as it calculates for insulin on board as well as normal carb to insulin dosing and target level adjustments. My diabetes nurse was impressed as well as my 6 monthly HbA1c came down from 7.5 to 6.6%. That’s about a 12% reduction and I am fairly confident this is down to jade. This is a massive improvement when you think about it. I have now adjusted my targets down from 13 mmol/l to just 8 and so far so good. It beeps at me earlier so I add top doses as necessary. So more improvements on the way I think. I use it with Dexcom and it integrates well. Support from jade has always been good the few times I used it. I have to admit there are a lot of features that I don’t use. I was surprised how few reviews there are for this great little app. It’s pretty unique I guess so sells itself. Thanks Jade! ### 2/5 — Loved once! *2022-08-21, version 2.7.1* We love this app. Now it’s acting up. We can’t trust it any more ### 1/5 — Not good enough to ask for money *2022-05-27, version 2.7.1* This is a messy bundle with features already included in other free or vendor apps, and lacking insulin dose calculator. ### 1/5 — Recent Update Needs to be Addressed *2022-04-01, version 2.7.1* I installed the most recent update, and now every single time I open the app I need to get through the 4 pages of personal information to be able to use it. This is a major bug and a huge waste of time. ## Most critical reviews (10 lowest-rated) ### 1/5 — Is this app being discontinued? *2025-08-11, version 2.7.2* I read online that this app is being discontinued after I signed up and paid for the subscription. Is it going to suddenly stop working after I’ve paid for it? I get not replies to my emails to support. ### 1/5 — Could not log in *2025-03-19, version 2.7.2* Signed up for app and would not let me log in after doing so. ### 1/5 — The buggiest *2024-12-15* I’ve used this for over a year as it met most of my needs. It costs if you want certain features but they aren’t mostly necessary. DO NOT PAY FOR THIS APP. The bugs are insane. I’ve had to uninstall reinstall as it gets stuck on the “get started” page over and over. Occasionally a logout login helps. I’ve lost months of data as it decided to not sync online. ### 1/5 — Broken promises *2024-11-13* Even though you give them proper credit cards for billing, they will turn off your application just for no reason without even a warning first. It’s best to not have this at all. Just stops when you need it most. Do not seem to be concerned about customer support. ### 1/5 — Inaccurate predictions *2024-09-16* Newly diagnosed with Type 1 I hoped this app would help me improve my bolus doses. After a week of meticulously recording all my food and doses, the predictions were still a lot worse than my own rough guesses. The app frequently predicted hypos when I was actually trending hyper. ### 1/5 — Interface *2023-12-10* This app’s interface needs a complete overhaul. There really isn’t any excuse for the state it is in. The main graph on the dashboard is incredibly difficult to read and always well behind Dexcom data from Apple Health. 90% of the options in the app redirect the user to an external website. Please developer, just get a grip on this. This is a paid app, produce a product worth paying for. The predictions are also well off. I’ll give it more time. ### 1/5 — Crashing a lot with Dexcom G6 *2023-10-04, version 2.7.2* I just, signed up for premium and linked my Dexcom G6, and the app continues to crash. It’s very frustrating when I rely on the calculations. ### 1/5 — Stopped my plan *2023-09-14, version 2.7.2* Not sure why but they stopped my plan automatically and ask why I didn't renew. Um.. excuse me. Oh well on to something else. ### 1/5 — Nightmare - website and app broken *2023-05-26* I downloaded this app to see if it would work with my particular diabetes situation. It didn’t. And that’s OK. I deleted the app from my phone. Then the daily email started happening. I logged into the website and there is no Place whatsoever to change your email address, stop the daily emails or cancel your mandatory account. I read download the app and couldn’t find it anywhere to cancel. There was one place where they did say “cancel account”. You’re feeling the contact form and then they have a captcha anti-spam button before you send the email. The link is broken. So you can’t even contact them through the app on the cancel page because the capture of anti-spam verification isn’t working. This is a total nightmare. So to recap… You have to “sign up“ see the features of the app. Once it takes your information and if you decide this app doesn’t work for you, all the features of canceling the stopping the emails are getting off their system are either broken because they don’t care or intentionally disable. You can’t even send a message to their health department to opt out of this. Just be very aware. Either they abandon consumer help on this, are they canceling disabled us to collect your data and information. And trust me, it’s a whole lot of information you have to give medically. I’ve also noticed that a lot of reviews are from 2+ years ago. Doesn’t this violate terms of apples App Store agreement if you can’t opt out of collecting data? You can’t call customer service because I’m in the United States and they’re in Australia. User beware. I’m sorry for a bad review., But it’s the truth. ### 1/5 — Won’t save data *2022-12-27, version 2.7.2* Doesn’t save my data. Every time I open the app I have to re-sign up and all my sugar readings and such are gone. Deleted. ## Most praised reviews (10 highest-rated) ### 5/5 — Is this app being discontinued? *2026-01-21, version 2.7.2* Update: I was able to reach them and it’s not being discontinued! There’s one in another country with the same name that is. I used the app and it was really great! I highly recommend it. I read online that this app is being discontinued after I signed up and paid for the subscription. Is it going to suddenly stop working after I’ve paid for it? I get noreplies to my emails to support. ### 5/5 — Everyone injecting insulin needs this! *2025-04-17* I downloaded the trial two nights ago, and in 36 hours, I can tell my BF management has improved. I love the coach tips, and the BG predictive tool. Now I can see what my choices now can result in later, and make better decisions. I can also drill into why the results are different from the predictions. I usually will ride out a trial, and even if I subscribe, I’ll wait till the last possible minute. However, with this, I’m seeing so much value in subscribing now because of the very valuable tools in the paid version. Usually I think paying for a free app is a ruse, but in this case, I feel it’s so valuable I can’t wait to do it. What a great tool! I don’t know where this has been during my journey with LADA, but man, am I excited about this. ### 5/5 — An Excellent Option For Multiple Daily Injections *2024-07-22* I had been on various insulin pumps for years. Jade has enabled me to get off the pump and just use my CGM. All of my carb ratios, correction ratios, insulin on board are logged on Jade. It’s a priceless tool enabling me to achieve great A1C’s without an insulin pump. I love having the app calculate my insulin doses. ### 5/5 — AWESOME! app *2024-06-21* Most enjoyable! Still dialing it in! Love it! Helping me find joy in managing a difficult health condition. I have struggled with Diabetes for too long, but this makes it a breeze! Thanks very much to Team Jade! **Developer response:** Thanks for you feedback! We pride ourselves by really helping people by being far more than just another logging tool. Regards, PredictBGL Team ### 5/5 — Good Data, Jade and Teamwork *2023-03-15* This is such an awesome app for helping my daughter and I manage her BGL (currently on a pump). She doesn’t like a CGM and I’m supportive of her decision (but encouraging the CGM at the same time). This app is as good as the data you feed it and gives you the feel of a CGM with predictive BG levels. Our Endo, Diabetes Educator and Nutritionist (who is also a T1D) gets very excited about the app and the algorithm behind it. My daughter needs no insulin over night (including basal) so this just helps us predict what might happen next. She is currently on camp for 5 days and after she enters the days data it’s been great for me to see where her day is. I haven’t even dabbled with adding fat and protein or exercise but could imagine how this would give you the next level of control and prediction. Thank you for the effort you have put into developing this app. ### 5/5 — Mr. Simon Please read *2022-03-23, version 2.7.1* I deleted jade app yesterday and redownloaded it been working great since yesterday afternoon.hasnt cut off once since. i appreciate you and your team hard work and thank you sir.5 star all day ### 5/5 — Awesome app *2022-03-10* This app is amazing, it lets me MDD but with a system that works like a pump. I can not recommend it enough ### 5/5 — iPhone app glitch!! *2021-10-21* Yes there is no other app like this out there. I’m type 1 and this app is an essential tool for managing my diabetes. (The following is for iPhone app only) I’m writing here because the “email support” function doesn’t work. The app still resets itself to first time it’s opened, I have to go through every welcome screen and “how to” screen before I can actually USE it. Luckily all my data is still there, but this glitch has been there for months! Can you please fix it or re-upload to the App Store the OLD version so it will function properly? **Developer response:** Thank you for your message. We are aware of these two issues and we're working on a fix to address these while we re-platform the App. If you have any more issues please use support@jadediabetes.com which is independent on the website. Regards, Jade Diabetes Team ### 5/5 — Every T1 Diabetic needs Jade *2020-05-20* I’ve been a T1 Diabetic since 1973 , just days before my 8th birthday. When iPhones came out and BG apps started popping up on the App Store , I tried them all and wasted a lot of time and money. The apps either didn’t do what they said it would, or if it did work, it wasn’t accurate. Accurate numbers are essential for BG control, and Jade does it well, plus so much more. I’ve literally tested my BG to compare to my Dexcom G6 and Jade is closer 9 out of 10 times. You can’t get results like that with any other app. Now I don’t even bother looking. This is the one that does it all. **Developer response:** Awesome feedback - thank you so much! ### 5/5 — Are you looking for the BEST T1D app for you! *2020-01-14* Having T1D is hard, but with PedectBGL I think I have finally found the correct diabetes app to help me control my numbers. I think for me the biggest help has been when I am dozing ... the app gives me the BEST suggestion, better than I could estimate. The Predict BGL has been key, in discovering that it is possible to maintain my numbers within range. This is THE app! Best Regards to All, Wren Grigore **Developer response:** Thank you Wren! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*