# Jade WiFi — user reviews

> 5 indexed App Store user reviews of Jade WiFi by Jade Communications LLC, rated 4.50/5 from 60 ratings.

- Source: https://appshunter.io/ios/app/jade-wifi/id1509608575/reviews
- App overview in markdown: https://appshunter.io/ios/app/jade-wifi/id1509608575.md
- Rating breakdown: 5★ 47 · 4★ 6 · 3★ 2 · 2★ 0 · 1★ 5

## Most critical reviews (5 lowest-rated)

### 1/5 — Never works

*2025-01-08, version 24.4.3*

I have trialed this app for over a year. It never works when I need it to work. I always get error messages and then I have to constantly call to get the issue fixed. I am running the newest OS on my phone and have the newest phone to run it on. I am really super disappointed in this app and service overall. Can’t pick my own router and have no supports with the app unless I call. No other choice but to use this since where I live there’s no alternatives. Monopolistic capitalism at its best.

### 1/5 — Permanently Blocked My Device From Wi-Fi

*2021-10-24, version 21.3.2*

I called the after hours tech support only to be told they didn’t have a fix for me. The app will not show a list of my blocked devices anymore. Had I known the app would take that screen away from me I would have just left well enough alone. I went into my router via my personal IP and was unable to unblock my device from there as well. My kids Nintendo switch is bricked pretty much. Some help would be appreciated please developers. I can see the device in blocked settings in my router identified as inactive but it will not let me reactivate it.

### 1/5 — Junk

*2021-03-04, version 20.4.0*

App doesn’t work - it never processes the router info to set up.

### 5/5 — Remote Control for the Internet? Awesome!

*2024-09-09, version 24.3.0*

Love that this app keeps me in the know about the internet in my home. The alerts about new devices joining online are my favorite

### 5/5 — Legit

*2024-08-01, version 24.2.0*

This app is awesome. I can track who in on the network 3 states away. See the speeds. The app never crashes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-22.*