# Jaguar Remote — user reviews > 919 indexed App Store user reviews of Jaguar Remote by Jaguar Cars Limited, rated 4.70/5 from 8,663 ratings. - Source: https://appshunter.io/ios/app/jaguar-remote/id1345448119/reviews - App overview in markdown: https://appshunter.io/ios/app/jaguar-remote/id1345448119.md - Rating breakdown: 5★ 7,554 · 4★ 488 · 3★ 197 · 2★ 120 · 1★ 304 ## What do users think of Jaguar Remote? Overall sentiment: negative **Pros** - 🚀 Convenient remote features - 👍 Helpful journey tracking - 🔒 Secure app access - 💡 Useful climate control **Cons** - 🐛 Unreliable remote start - 🐛 Inconsistent connectivity - 🐛 Inaccurate vehicle status - 🔋 Expensive subscription - 👎 Lacking advanced features **Commonly reported bugs** - Remote start failure - Incorrect vehicle location tracking - Login and authentication issues - Frequent app crashes **Most requested features** - Apple Watch app support - Remote control of heated seats/steering wheel - Improved charging monitoring - Easier journey management ## Newest reviews (20 of 919) ### 2/5 — Clunky *2026-09-03, version 4.3.2* Too many barriers just logging into the app. Not always able access. ### 3/5 — Another boo boo *2026-08-28, version 4.3.2* Yet again another update that is more flaky than a Cadbury’s chocolate bar. New update and now unable to connect ### 3/5 — Locking *2026-08-28, version 4.3.2* Invariably the app tells me the car is not locked when it actually is. I always respond and do the remote locking just in case if I’m not close to the car. ### 2/5 — Mediocre when it works *2026-08-21, version 4.3.0* Works most of the time unless your car enters “sleep mode”, then you’re pulling fuses to get the car to wake up and connect to services again. After the initial trial, they’ll hit you up for an annual subscription, but the software in the car never gets updated and the app works intermittently. Terrible software engineering. ### 1/5 — Stopped working *2026-08-14, version 4.3.0* The doesn’t work. It says my car is driving, when it is parked and locked. Therefore it won’t run remote start or open the doors. I have not heard back from my inquiry on this. I’m wasting money!! Disappointed ### 1/5 — Almost never works *2026-08-13, version 4.3.0* Since the update that changed the graphic from a sedan to a wagon, the remote climate has never worked. It always thinks the car is in sleep despite the car being my daily driver. Even before the update the remote climate only worked maybe once every 10 tries. I took the car to the dealership to see if there was anything that could be done, but they told me they’re all like that and they can’t do anything about it because it’s managed by a third party. ### 1/5 — Won’t work if it needs an update *2026-08-12, version 4.3.0* This app fails to tell you that if it needs an update(which it will not let you know unless you go into the app and see the notice) it will not work appropriately and tell you when you’ve left your vehicle unlocked. Last night my F-Pace was broken into and cleaned out (wheelchair stolen, prescription sunglasses etc.) with no sign of forced entry. When I went in to the phone to look at my notices there was absolutely nothing from this app telling me that I had left my doors unlocked. If this is going to happen, you have the responsibility to tell your customers, with an alert, that the app needs updating or it will not provide this info. Never paying the hundreds of dollars needed for this app again. Do not recommend. ### 1/5 — Great app ruined by update *2026-08-08, version 4.2.1* One of the best car apps I have used, unfortunately ruined by the recent update which makes logging on a real pain, after using the passkey I often have to also enter my phone password and then get a “one time code”. Please roll back this app. ### 1/5 — Never works *2026-08-07, version 4.2.1* We pay a high yearly fee for this app and the remote functions for the vehicle never work consistently. Very frustrating. ### 3/5 — Doors *2026-08-07, version 4.2.1* App frequently notifying me that I may have forgotten to lock my vehicle, even when I’m in it or it is actually locked. Disappointing. ### 4/5 — Convenient *2026-08-06, version 4.2.1* It’s convenient but I’m hoping this current update stops the app from signing me completely out after only hours of non-use. ### 1/5 — Clunky sign in every time *2026-08-05, version 4.2.1* This app used to be “okay, borderline good”. Some of the competitors have far more streamlined and functional apps which even integrate with the widgets on your iPhone to display your car charge. So definitely room for improvement. However it now regularly signs me out and the biometrics to get back in is really clunky with you having to click multiple things. No other app is this clunky. An app update has definitely been a downgrade and I’m borderline just deleting it because it’s so rubbish. Not what you expect from a premium car brand. ### 1/5 — Slow *2026-08-04, version 4.2.1* Takes a long time to log in everyday - asks for email, then code verification via email, then pin/biometrics… I just want to be able to quickly start my car. Was perfectly fine before they updated the app and made it all complicated ### 4/5 — Good app *2026-08-01, version 4.2.1* Good app but it keeps on giving false alarm on doors being open when one is siting in car or has just got off the car. Before it used to notify after few mins car being left unlocked hence was a genuine notification. Now there are too many false notifications. ### 1/5 — Multiple sign in issue *2026-07-31, version 4.2.1* App has started asking for a password when I open it, I then have to enter a one time code recieved on my email, and set a pin twice Which this is fine as a one off, not every time you open it It started doing this a couple of months ago and made the app unusable ### 2/5 — Design errors *2026-07-27, version 4.2.1* It no longer directly logs in on Face recognition, you have to now select it every time. Why on alert (car left unlocked) is it just a quiet single beep ? It should be loud, persistent and selectable. Otherwise pretty good. ### 2/5 — 3 months and counting *2026-07-27, version 4.2.1* I’ve been paying annually for a subscription to a app that’s getting progressively worse. Since May 31, 2026, the app has been in sleep mode and inoperable. Can’t remotely start, track journeys because it won’t connect to my car. Getting support is also useless because there’s no one. At the dealership they don’t know much more about helping than I do with guessing what might be wrong. I’d like to get a refund for the time the app has not functioned. Over the past 2 years it’s gotten to the point it’s quicker to just walk to the car and start it. A piece of junk at this point. When my subscription is up in September considering not renewing because there has to be other remote starting operations available. ### 2/5 — Annoying keeps asking for login and security code via email. *2026-07-25, version 4.2.1* Why since this year it asks to login and validate every time I start the app. ### 1/5 — Jaguar Charging doesn’t work *2026-07-25, version 4.2.1* The most recent update has removed Jaguar Charging only a week after it launched. I’ve paid the £10 registration and received the charging card that I now can’t activate. Total waste of time. Thanks Jag, you need to test your updates more thoroughly, looks like a rushed launch. ### 3/5 — Watch app no longer works *2026-07-24, version 4.2.1* The watch app requires user to log in on the phone each time you want to use the watch app, which rather defeats the purpose of having a watch app. This never used to be the case. Please rectify. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work with iPhone 17 *2026-09-05, version 4.3.2* I can’t get the app to work with the latest iPhone 17 update. Consistently shows the last location my car was at and that the car is unlocked. I’ve logged out, deleted the app and reinstalled… nothing so far has worked. Maybe it will work with the next apple update??? PLEASE!!! Absolutely useless as it is. ### 1/5 — App *2026-08-30, version 4.3.2* What has happened to the app, it’s been in- out sign in for 6 months & now renewal is £260 most car companies this for free after purchase of car ### 1/5 — Not working *2026-08-28, version 4.3.2* Why pay for an app that is always stuck. My app been stuck in sleep mode for a month. ### 1/5 — Awful *2026-08-27, version 4.3.2* Too much hassle to sign into ### 1/5 — Stopped working *2026-08-26, version 4.3.2* Suddenly stopped working and now won’t login after app update. App has been erratic over the last 6 months following updates but now simply won’t even log on despite uninstall and reinstall. Please get it fixed. ### 1/5 — App *2026-08-20, version 4.3.0* This app was very good,now every time you want to use it’s signed you out !!!! Emails codes, we pay a subscription for this service… ### 1/5 — Keeps resetting Schedule Low Cost Period *2026-08-18, version 4.3.0* Poor performance app ### 1/5 — False notifications *2026-08-18, version 4.3.0* App throwing up false window open or unlocked notifications. Can’t trust app anymore. Please fix. ### 1/5 — Works when it wants to work *2026-08-17, version 4.3.0* The app is always stuck ### 1/5 — Boooo!! *2026-08-15, version 4.3.0* Asking for username and pwd and 2FA and then the PIN ruins the usefulness of the App FIX IT!!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Functional apps *2026-07-22, version 4.2.1* Good apps for car ### 5/5 — Jag e pace *2026-07-18, version 4.2.1* Love the car would like to upgrade but since Jaguar went woke and only making electric it’s impossible ### 5/5 — Surprised how good this Jaguar app works! *2026-07-16, version 4.2.1* Our family bought THREE new Jags (July 2026). We have been with BMW for ages and for the most part the BMW app is really good (not Tesla app good though). We are all so happily surprised how fast the Jaguar InControl app works. We live in a VERY hot area, so we use the app daily to pre-cool our Jags. The app does not open as quick as BMW, but the commands go through instantly! So far, not a single failed command or “oops something went wrong” message (talking to you BMW, lol). I pray Jaguar Cars survive and they continue to support this great app. JLR…please keep Jaguar alive and purring. Such an iconic company and amazing cars need to be around forever :) ### 5/5 — Best car app *2026-07-10, version 4.2.1* I use the app more than I thought I would. I love the auto start feature. ### 5/5 — Isher jag *2026-07-05, version 4.2.0* Very helpful app Very convenient. Well done hjaguar ### 5/5 — Works *2026-07-04, version 4.2.0* Dunno what everyone issue is. This actually works and the UI of the app is really clean compared to other apps you see on the marker. Jaguar did a great job and sure updates overtime can make it better but I find the app easy to use and use it day to day. ### 5/5 — Jaguar *2026-05-08, version 3.7.0* Best thing ever ### 5/5 — Straight and simple *2026-05-01, version 3.7.0* Works great every time ### 5/5 — Easy to use *2026-04-29, version 3.7.0* Much like the ford app that I have, the sign in process has easy to explain videos and explanations on how to set everything up. As long as the vehicle isn’t already assigned to an account you should have a fairly easy time with the setup. My vehicle was still assigned to the previous owner so when I went to go setup the app I had to go back to the dealership to set everything up. Small little hassle but that’s life. App works well and is well developed and intuitive. Very easy to use and very satisfactory. 5 star for sure! ### 5/5 — Just works *2026-04-06, version 3.7.0* Consistently works. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*