# James & Rita

> Hotel guest services and room management app. (iPhone/iPad app by James & Rita S.L.)

- Source: https://appshunter.io/ios/app/james-and-rita/id1500871902 (this page in markdown: same URL + `.md`)
- Developer: [James & Rita S.L](https://appshunter.io/developer/1554897574)
- Category: Productivity
- Price: Free
- Rating: 1.00/5 from 3 App Store ratings · 10 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 63 MB
- Languages: Catalan, English, French, German, Italian, Portuguese, Spanish
- Released: 2020-05-12
- Data updated: 2026-06-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/james-and-rita/id1500871902/reviews.md

## What is James & Rita?

James&Rita allows you to enjoy your stay from the minute you step foot in the hotel meeting all your needs with a real-time response.
	
Check-in using your own smartphone.
	Turn your phone in your room key.
	Order room services straight to its department.
	Ask your minibar to be refilled.
	Laundry service.
	Report any breakdown in your room.
	Request anything you need to the housekeep department.
	Book a table in the restaurant.
	Chat directly with the front desk.
	Check your invoice whenever you want and request an express check-out.

Multilingual.

## Key features

- Smartphone check-in
- Digital room key
- Room service ordering
- Minibar and laundry requests
- Direct front desk chat
- Express check-out

## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/james-and-rita/id1500871902/reviews.md

### 1/5 — Too Much Personal Info

*2025-04-05, version 3.0.20*

It requires far too much personal details relating to ID, I deleted it.

### 1/5 — I’ve never written an app review until…

*2024-02-04*

THIS STUPID GARBAGE APP. Boycott any business that uses it.

### 1/5 — Key still doesn’t work

*2023-07-23*

Why?

### 1/5 — Too much information

*2023-04-04, version 2.0.49*

It requires too much information to be legit

### 1/5 — Totally useless

*2023-03-10, version 2.0.49*

Downloaded at least three times with all personal information and does not recognise bookings. This is a total waste of space. No stars if possible.

### 1/5 — Waste of time

*2023-02-13, version 2.0.49*

Spammed to install the app again and again and then uploaded personal information and the booking is not found.
I can’t help but feel I’ve been conned into uploading all my personal information in a phishing scam

### 1/5 — Possibly the worst app ever

*2022-10-22, version 2.0.48*

This app does not work , a waste of time.

### 1/5 — Does not work

*2022-07-12, version 2.0.44*

Downloaded the app and went to My Booking. The app said‘Please Wait’. I have been waiting 2 days.

### 1/5 — James and Rita

*2020-08-16, version 2.0.16*

A nice app but would be great if it worked. 
Been trying to check in with booking reference and name but unable to do so.

### 1/5 — Doesn’t recognise my booking

*2020-07-22, version 2.0.10*

I’m sure it would be fabulous if it worked but it won’t accept my booking, apparently it’s non existent! Got the hotel to check, and my booking is valid and I’m using the right booking reference

## Frequently asked questions about James & Rita

### What can I do with James & Rita?

James & Rita allows you to check in, use your phone as a room key, order room service, request laundry, and chat with the front desk. You can also book restaurant tables and check your invoice for express check-out.

### Is James & Rita free to use?

Yes, James & Rita is available for free. The app has no in-app purchases or advertisements, offering a completely free experience for hotel guests.

### What devices does James & Rita support?

James & Rita is available on iPhone and iPod devices. It is designed to provide a seamless experience across these Apple platforms.

### How often is James & Rita updated?

The latest version of James & Rita is 3.0.26, last updated on November 6, 2025. This indicates regular updates to improve functionality and user experience.

### What is the age rating for James & Rita?

James & Rita has an age rating of 4+, making it suitable for a wide range of users. This rating suggests it contains no mature or inappropriate content.

### Can I use James & Rita offline?

The description does not specify offline functionality. Real-time responses and direct communication features suggest an active internet connection is likely required for most features.

### Does James & Rita offer multilingual support?

Yes, the app description explicitly states that James & Rita is multilingual, catering to a diverse range of hotel guests.

### What are the main benefits of using James & Rita?

The primary benefits include a streamlined check-in process, convenient room key access via smartphone, and easy ordering of hotel services. It enhances the overall guest experience by providing direct and real-time communication with hotel staff.

## Version history (last 5 releases)

### 3.0.26 — 2025-11-06

- New functionalities in "My Reservations".
- Possibility of canceling restaurant reservations.
- Management of TESA electronic keys.
- Notification indicator for chats is added.
- Added Portuguese as a language option.
- New "Do Not Disturb" sign indicator.

### 3.0.22 — 2025-04-10

- New functionalities in "My Reservations".
- Possibility of canceling restaurant reservations.
- Management of TESA electronic keys.
- Notification indicator for chats is added.
- Added Portuguese as a language option.
- New "Do Not Disturb" sign indicator.

### 3.0.20 — 2025-01-28

- New functionalities in "My Reservations".
- Possibility of canceling restaurant reservations.
- Management of TESA electronic keys.
- Notification indicator for chats is added.
- Added Portuguese as a language option.
- New "Do Not Disturb" sign indicator.

### 3.0.14 — 2024-06-27

- New functionalities in "My Reservations".
- Possibility of canceling restaurant reservations.
- Management of TESA electronic keys.
- Notification indicator for chats is added.
- Added Portuguese as a language option.
- New "Do Not Disturb" sign indicator.

### 3.0.10 — 2024-05-29

- New functionalities in "My Reservations".
- Possibility of canceling restaurant reservations.
- Management of TESA electronic keys.
- Notification indicator for chats is added.
- Added Portuguese as a language option.
- New "Do Not Disturb" sign indicator.

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## More apps by James & Rita S.L

- [James & Rita Restaurant](https://appshunter.io/ios/app/james-and-rita-restaurant/id990946654)
- [James & Rita Housekeeping](https://appshunter.io/ios/app/james-and-rita-housekeeping/id1176607392)
- [James & Rita Maintenance](https://appshunter.io/ios/app/james-and-rita-maintenance/id1179497204)
- [James & Rita Valet](https://appshunter.io/ios/app/james-and-rita-valet/id1236889144)
- [James & Rita Guest Manager](https://appshunter.io/ios/app/james-and-rita-guest-manager/id1339765326)

All apps by James & Rita S.L: https://appshunter.io/developer/1554897574

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*