# Jamf Self Service+

> Self-service portal for installing apps, books, and managing device configurations. (iPhone/iPad app by JAMF Software.)

- Source: https://appshunter.io/ios/app/jamf-self-service-plus/id718509958 (this page in markdown: same URL + `.md`)
- Developer: [JAMF Software](https://appshunter.io/developer/290965542)
- Category: Utilities, Productivity
- Price: Free
- Rating: 3.00/5 from 272 App Store ratings · 119 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 38 MB
- Languages: American English, Dutch, French (France), German (Germany), Italian, Japanese, Brazilian Portuguese, Chinese (Simplified, China), European Spanish, Chinese (Traditional, Taiwan)
- Released: 2013-10-15
- Data updated: 2026-08-14
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/jamf-self-service-plus/id718509958/reviews.md

## What is Jamf Self Service+?

Jamf Self Service+ empowers you to be more productive, self-sufficient, and secure on your iOS and iPadOS devices.

Get the apps and resources you need, when you need them. Browse a catalog of apps approved by your organization, install what you need to stay productive, and keep everything up to date—all without waiting for IT. Self Service+ also helps you stay secure by giving you visibility and notifying you about your network security status, risky apps, and required updates in real-time.

Key capabilities:
* Network security monitoring and threat alerts
* Risky app detection and device security visibility
* App catalog with organization-approved apps and books
* One-tap installation and real-time updates
* Important notifications in one central location

Requirements:
* iOS 17 or later, iPadOS 17 or later
* Your device must be set up by your organization using Jamf Pro

## Key features

- Install apps
- Install books
- Update device configurations
- Receive notifications
- Browse trusted organizational resources

## What do users think of Jamf Self Service+?

Overall sentiment: positive

**Pros**

- 🚀 Easy access to apps
- 👍 Empowers users
- 🚀 Time-saving for IT
- 🔒 Secure app distribution
- 👍 Customizable branding

**Cons**

- 🐛 Bugs and connectivity issues
- 🤔 Confusing for users unfamiliar with Jamf
- 🤔 Limited customization options

**Commonly reported bugs**

- Login/sign-in problems
- App getting stuck on certain screens
- Compatibility issues with newer iOS versions

**Most requested features**

- Improved user interface and organization
- Ability to brand the app icon
- Better integration with web links and resources

## Recent user reviews (10 of 119)

All indexed reviews: https://appshunter.io/ios/app/jamf-self-service-plus/id718509958/reviews.md

### 1/5 — WOW

*2026-03-13, version 11.4.2*

Doesn’t work when I opened it up it it just had a page that said Welcome To Jamf Self Service and I tried everything but it didn’t work DO NOT INSTALL

### 1/5 — Bugs

*2025-12-25, version 11.4.1*

Very buggy

### 2/5 — Fix it already!!!

*2025-12-05, version 11.4.1*

Every single time the phone has an update, this app goes bonkers! I have to remove it, reinstall and then reload all of my apps for work. This is insane!

### 1/5 — 英語

*2025-11-14*

英語で読めませせん。Webページで、日本語を追加してください。

### 1/5 — Does not work

*2024-12-07, version 11.3.2*

I was trying to get an app on it and it said click the continue button and there was no continue button so I was stuck there

### 1/5 — 3 Times and Counting

*2024-04-20, version 11.3.2*

i had to reset my school ipad 3 times, and in less than a week i have to do it again.

### 1/5 — DONT GET THIS

*2024-03-28, version 11.2.1*

I repeat don’t get this it is a scam I tried to log in but I can not this app is certainly a horrible app. This is certainly not a certain app for children games.

### 3/5 — Buggy user experience

*2023-12-14, version 11.2.1*

As someone on the user side of this service, my experience has been frustrating…

Lots of bugs when installing approved apps (requiring reboots, reinstalls, and at one point a full reset of the phone), newly added apps by our admins not showing up for days or ever, and inability to install approved apps and error messages that don’t lead towards a resolution with admins.

I don’t know what this tool looks like from the admin side of things, but the experience from the user side has been frustrating.

### 3/5 — Help

*2023-09-13, version 11.1.1*

App stuck loading in the “please wait while the app is set up” screen. Doesn’t seem to be going anywhere

### 5/5 — できない

*2023-07-20*

やり方教えてください

## Frequently asked questions about Jamf Self Service+

### What does Jamf Self Service do?

Jamf Self Service allows users to browse and install trusted apps and books provided by their organization. It also enables users to update device configurations and receive notifications for available services, all from their iOS or iPadOS device.

### What are the key features of Jamf Self Service?

Key features include the ability to install apps and books, update device configurations, and receive real-time notifications for services. The app provides a centralized location for organizational resources on your device.

### Is Jamf Self Service free to use?

Yes, Jamf Self Service is a free application. However, it requires that your device is managed by your organization's IT department using Jamf Pro.

### What are the minimum requirements to use Jamf Self Service?

To use Jamf Self Service, you need a mobile device with iOS 11 or later, or iPadOS 13 or later. Additionally, your organization must be using Jamf Pro version 9.4 or later for device management.

### Who is the target audience for Jamf Self Service?

This app is designed for individuals who use iOS or iPadOS devices that are managed by their organization's IT department through Jamf Pro. It aims to empower users to be more productive and self-sufficient with their devices.

## Version history (last 5 releases)

### 12.0.1 — 2026-08-11

Fixed: Tapping Install/Reinstall after navigating to an app via a deep link could install or reinstall the wrong app. The button referenced a stale, cached app instead of the app on screen.

Fixed: DNS Network Extension crashes when re-entering DNS resolution from a network error handler while on DNS+ failover

### 12.0.0 — 2026-07-20

Self Service+ acts as an enhancement to the current version of Self Service, providing a streamlined end user experience by allowing Jamf platform capabilities to be consolidated into a single app.

Using Self Service+, end users can do the following:

- Browse, search, and install configuration profiles, App Store apps, and books
- View device security status in the Security dashboard if the Jamf Security Cloud capability is configured
- Receive real-time security alerts via notifications

### 11.4.2 — 2026-01-26

This version includes performance enhancements and stability improvements.
[PI146375] Fixed: Devices may fail to register with device compliance.

### 11.4.1 — 2025-11-06

Additional bug fixes

### 11.4.0 — 2025-11-05

Additional bug fixes​

## Apps similar to Jamf Self Service+

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Meraki](https://appshunter.io/ios/app/meraki/id693056161) | 4.7 (1,405) | Free | Utilities |
| [ES-Link](https://appshunter.io/ios/app/es-link/id1342372997) | 3.8 (28) | Free | Utilities |
| [San José 311](https://appshunter.io/ios/app/san-jose-311/id1231429879) | 2.0 (155) | Free | Utilities |
| [RepScrubs](https://appshunter.io/ios/app/repscrubs/id1673564881) | 1.5 (63) | Free | Utilities |
| [Screens 5: VNC Remote Desktop](https://appshunter.io/ios/app/screens-5-vnc-remote-desktop/id1663047912) | 4.5 (522) | Free | Utilities |
| [PagerDuty](https://appshunter.io/ios/app/pagerduty/id594039512) | 4.8 (5,221) | Free | Utilities |

## More apps by JAMF Software

- [JNUC 2022](https://appshunter.io/ios/app/jnuc-2022/id1388365624)
- [Jamf Setup](https://appshunter.io/ios/app/jamf-setup/id1391310596)
- [Jamf Reset](https://appshunter.io/ios/app/jamf-reset/id1438242417)
- [Jamf Parent](https://appshunter.io/ios/app/jamf-parent/id1458797105)
- [Jamf School Student](https://appshunter.io/ios/app/jamf-school-student/id1458800180)

All apps by JAMF Software: https://appshunter.io/developer/290965542

## Related topics

[self service](https://appshunter.io/ios/topics/self-service) · [jamf self service](https://appshunter.io/ios/topics/jamf-self-service) · [cse soins et service boves](https://appshunter.io/ios/topics/cse-soins-et-service-boves) · [jamf device checker](https://appshunter.io/ios/topics/jamf-device-checker) · [ioffice service request](https://appshunter.io/ios/topics/ioffice-service-request) · [cheto service app](https://appshunter.io/ios/topics/cheto-service-app) · [apple app connect](https://appshunter.io/ios/topics/apple-app-connect) · [apple connect](https://appshunter.io/ios/topics/apple-connect) · [jamis prime erp 64](https://appshunter.io/ios/topics/jamis-prime-erp-64) · [touchme service](https://appshunter.io/ios/topics/touchme-service) · [hjble](https://appshunter.io/ios/topics/hjble) · [smallrig up](https://appshunter.io/ios/topics/smallrig-up) · [operations by saffronstays](https://appshunter.io/ios/topics/operations-by-saffronstays) · [acta-service-connect](https://appshunter.io/ios/topics/acta-service-connect) · [deployment manager](https://appshunter.io/ios/topics/deployment-manager) · [maafos vendor](https://appshunter.io/ios/topics/maafos-vendor) · [iboxen infrastruktur sverige ab](https://appshunter.io/ios/topics/iboxen-infrastruktur-sverige-ab) · [acta service center manager](https://appshunter.io/ios/topics/acta-service-center-manager) · [appion central](https://appshunter.io/ios/topics/appion-central) · [mflasher](https://appshunter.io/ios/topics/mflasher)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*