# Jamf Self Service+ — user reviews > 119 indexed App Store user reviews of Jamf Self Service+ by JAMF Software, rated 3.00/5 from 272 ratings. - Source: https://appshunter.io/ios/app/jamf-self-service-plus/id718509958/reviews - App overview in markdown: https://appshunter.io/ios/app/jamf-self-service-plus/id718509958.md - Rating breakdown: 5★ 117 · 4★ 17 · 3★ 10 · 2★ 9 · 1★ 119 ## What do users think of Jamf Self Service+? Overall sentiment: positive **Pros** - 🚀 Easy access to apps - 👍 Empowers users - 🚀 Time-saving for IT - 🔒 Secure app distribution - 👍 Customizable branding **Cons** - 🐛 Bugs and connectivity issues - 🤔 Confusing for users unfamiliar with Jamf - 🤔 Limited customization options **Commonly reported bugs** - Login/sign-in problems - App getting stuck on certain screens - Compatibility issues with newer iOS versions **Most requested features** - Improved user interface and organization - Ability to brand the app icon - Better integration with web links and resources ## Newest reviews (11 of 119) ### 2/5 — Fix it already!!! *2025-12-05, version 11.4.1* Every single time the phone has an update, this app goes bonkers! I have to remove it, reinstall and then reload all of my apps for work. This is insane! ### 3/5 — Buggy user experience *2023-12-14, version 11.2.1* As someone on the user side of this service, my experience has been frustrating… Lots of bugs when installing approved apps (requiring reboots, reinstalls, and at one point a full reset of the phone), newly added apps by our admins not showing up for days or ever, and inability to install approved apps and error messages that don’t lead towards a resolution with admins. I don’t know what this tool looks like from the admin side of things, but the experience from the user side has been frustrating. ### 3/5 — Help *2023-09-13, version 11.1.1* App stuck loading in the “please wait while the app is set up” screen. Doesn’t seem to be going anywhere ### 2/5 — Great, but why this? *2023-06-14, version 11.1.1* Self service has a good variety of apps, but WHY ON EARTH DO I HAVE TO SHARE MY PRIVACY WHEN PRIVACY IS NOWHERE BUT IN MY BRAIN?! I think it is SO stupid that you just HAVE to share your PERSONAL privacy to a something else. I never trusted anything that kept your privacy because it’s NOT your brain! THAT’S WHERE ALL PRIVACY GOES! I’m tired of it! Thanks! 😇 ### 2/5 — No longer works *2023-01-07, version 11.0.1* I’m no longer able to download any apps and it’s frustrating not only not being able to do certain things at home but when you have to go into work to get stuff approved it takes a while. If I have an approved device I should be able to approve another one at home ### 3/5 — Same old sluggish *2022-02-07, version 10.10.6* You tap on install and then nothing happens , in the rare occasion a dialogue pops up a whole two minutes later reconfirming if I would like to ‘install’ ### 3/5 — Bruh *2021-10-22, version 10.10.6* I just got this cause i saw it at my school. ### 5/5 — iOS Deployment Made Easy *2021-07-15, version 10.10.6* Jamf Self Service makes to so easy for users in corporate environments to setup their devices in a customised way that works for them, whilst IT retain manageability & security of the devices. Users have easy access to company own applications which the can chose to install at the tap of a button. ### 5/5 — I can’t really do much *2021-06-22, version 10.10.6* Ok ok this is not a bad review buuut I need some help, when I go into the app it doesn’t take me to the real thing it takes me to a page that I can’t exit out of so can you please help? Oh btw I just need help with that I know how to use the app ### 4/5 — Jamf Self-Service “Completes” device management *2021-06-01, version 10.10.6* What does every user want in a work device? Simple, they all want to feel like it’s theirs to customize as they see fit! They want a say in the tools they use - but that is a CorpSec no no, enter Self Service. Self service allows IT to curate and provide the ability to customize and select corporate approved tools, for use on devices Just makes it easier for the end user, while providing a familiar interface for users! ### 5/5 — Its the best! *2021-05-15, version 10.10.6* Self service let me download apps that i have to pay but free its rhe best app you guys have to download it ## Most critical reviews (10 lowest-rated) ### 1/5 — WOW *2026-03-13, version 11.4.2* Doesn’t work when I opened it up it it just had a page that said Welcome To Jamf Self Service and I tried everything but it didn’t work DO NOT INSTALL ### 1/5 — Bugs *2025-12-25, version 11.4.1* Very buggy ### 1/5 — 英語 *2025-11-14* 英語で読めませせん。Webページで、日本語を追加してください。 ### 1/5 — Does not work *2024-12-07, version 11.3.2* I was trying to get an app on it and it said click the continue button and there was no continue button so I was stuck there ### 1/5 — 3 Times and Counting *2024-04-20, version 11.3.2* i had to reset my school ipad 3 times, and in less than a week i have to do it again. ### 1/5 — DONT GET THIS *2024-03-28, version 11.2.1* I repeat don’t get this it is a scam I tried to log in but I can not this app is certainly a horrible app. This is certainly not a certain app for children games. ### 1/5 — Needs another version to fix bugs *2023-01-29, version 11.0.1* When I open it, doesn’t ask for sign in. Why would there be no sign in if you need to log in on laptops? When you open the app there is literally nothing, at least for me. I try search up various apps like Microsoft and papercut for office printers and nothing comes up. It’s literally blank except for titles like ‘Browse’, ‘Owned’ and stuff. Please fix this soon, i have to print stuff ### 1/5 — Idk just hate it *2021-08-26, version 10.10.6* .... ### 1/5 — Self service *2021-08-11, version 10.10.6* Badly Named ### 1/5 — Poor User Interface *2021-02-03, version 10.10.4* Everything is just a list. Fonts, profiles ( like VPN or Wi-Fi) just all appear in one long list. There should be categories at the bottom for organization. The UI also renders poorly on iOS 14. The three dots at the top left when open get get covered by the “back to previous app” feature in iOS. Major improvements required. ## Most praised reviews (10 highest-rated) ### 5/5 — できない *2023-07-20* やり方教えてください ### 5/5 — コピーアプリ *2022-07-13* 大好き好き😍❤️ ### 5/5 — Bad *2022-02-18, version 10.10.6* It stinks more than my fathers condom💕😁🥲👌😭❤️ ### 5/5 — Necessary for any MDM environment *2021-11-02, version 10.10.6* Self Service is the in-house app catalogue that pairs with the Jamf-Pro platform. This app makes device management a dream in any environment. Easily control which users in your organization have access to specific apps. If you issue iPads or Macs to your users, Self Service is an app that you are going to want to utilize. ### 5/5 — Perfect App Catalog for macOS *2021-10-27, version 10.10.6* I use this application in conjunction with Jamf Pro. In an ever exhaustive effort to bring the Apple environment up to the same level as the Windows environment, the Self Service app does just that. This application works just like other app catalog platforms but just does everything better. I highly recommend this one to anyone using Apple and Jamf Pro. ### 5/5 — If you’re reading this *2021-09-18, version 10.10.6* We use this at my school to download games that are safe for kids so I say this is a pretty cool thing you should get it people it’s awesome😁✌🏻 ### 5/5 — This app is better 😅 *2021-09-14, version 10.10.6* ….idk why it’s better ### 5/5 — Great app! *2021-09-13, version 10.10.6* I use this app to deploy apps to all of our managed iOS devices and it is great for allowing for easy distribution of company managed apps to all of our devices. ### 5/5 — A must have in your mobile environment *2021-09-08, version 10.10.6* JSS is simply a must have for anyone managing a mobile environment. Allowing the users to perform functions at their convenience eliminates a log of the administrative guess-work that goes along with remote administering. Being able to send messages to our entire fleet of devices at once is also a plus! Jamf is simply the leader in MDM for Apple devices. ### 5/5 — Self Service is awesome *2021-08-04, version 10.10.6* This product is great when paired with Jamf Pro! You can set specific devices to get certain apps as long as you set them. Very powerful tool when used with Jamf! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*