# JAMS Cloud — user reviews > 27 indexed App Store user reviews of JAMS Cloud by Sheet Metal Workers Local Union No. 104, rated 4.70/5 from 1,071 ratings. - Source: https://appshunter.io/ios/app/jams-cloud/id1451530465/reviews - App overview in markdown: https://appshunter.io/ios/app/jams-cloud/id1451530465.md - Rating breakdown: 5★ 925 · 4★ 67 · 3★ 30 · 2★ 13 · 1★ 36 ## What do users think of JAMS Cloud? Overall sentiment: positive **Pros** - 👍 Easy to use - 👍 Accommodating and accessible - 👍 User-friendly app - 👍 Great way to pay dues - 👍 Thorough **Cons** - 🐛 Login issues - 🐛 Doesn't remember user info - 🐛 Crashes after verifying info - 🐛 Touch ID doesn't work **Commonly reported bugs** - Login screen freezes - Incompatible with older devices - Can't save name or password **Most requested features** - Allow more control over 401k, healthcare, etc. - Bring back past employer comments - Improve notification settings ## Newest reviews (7 of 27) ### 5/5 — Was better before the change *2021-12-19* I can’t see my past employers comments and why I was laid off ? **Developer response:** Hello and thank you for your review! We have added the employment history with termination information to the app. We hope this is helpful for you. ### 5/5 — Dues *2021-08-20* Nice & easy to work **Developer response:** Thank you so much for your review! ### 5/5 — Great *2021-06-17* Awesome and easy to use **Developer response:** This is great to hear! Thank you for your review! ### 5/5 — Best way to pay *2020-09-30* This app makes it so easy to pay my husband’s dues. **Developer response:** That is great news! Thank you for your review and feedback! ### 5/5 — Worker Friendly *2020-09-29* The functions of this app are clear and to the point. It’s a great way to update your skills and status. **Developer response:** Thank you for sharing your feedback with us! We are happy to hear our mobile app is allowing you to update your skills and status. ### 5/5 — Nesbitt97 *2020-07-22, version 5.0* Great App ### 5/5 — Union dues *2020-06-12* Great way to save time faster online great tool **Developer response:** Thank you for your feedback! We are happy you see the value of the app! ## Most critical reviews (10 lowest-rated) ### 1/5 — Login issues *2025-12-27* Never lets you sign in on first attempt ### 1/5 — An ape created this app *2022-09-19* The app is very simple to use but not enough features. Doesn't remember your card or at least the address you put in from the past. Why can't we control how much money we put into our 401k, health care, etc **Developer response:** Thank you for your feedback! The health care and benefits are administered by a third-party entity and because of certain laws protecting you and your information, we are not able to share information between the two. Viewing and submitting a request to update your 401K amount is something we do manage and can add. We appreciate your suggestion. UPDATE: Elective contribution requests, improved payment handling and more are available in the latest app! Please take the time to re-rate the newest app and give us more feedback! ### 1/5 — Notifications *2022-03-20* To many **Developer response:** We are really sorry for the notification glitch. We solved the issue immediately, and it only affected users for 1 day that were past due. You will now only receive payment reminders once a month if your are two or more months past due, and only between the hours of 9 am to 9 pm. ### 1/5 — Why cant it be compatible *2022-02-25, version 10.0* It wont save my name or password in my passwords for iphone. ### 1/5 — Improve *2020-06-10* There is no other way to change more information specially with the offices being closed! Ridiculous! **Developer response:** We are working to add the ability let members do more outside of the office and on the go. Also take a look at the portal at https://app.jams.cloud for additional member information and self-serve options. ### 1/5 — Crashes *2020-05-12* Immediately after I log in, the app asks me to verify my information. If I hit “verify” or “edit” and then “save”, the app closes and logs out every time. Please fix this because it’s a convenient way to pay dues **Developer response:** Please take another look and let us know your thoughts when you get the chance. We've resolved your issue and are committed to improving the user experience and functionality. ### 2/5 — What *2020-07-02, version 5.0* Touch ID doesn’t work. ### 2/5 — Very basic app *2019-08-23* This is a start, but not very useful. So much functionality could be added to this app. Work history, hours, etc. **Developer response:** Give the newest version another spin and give us your thoughts! We've added hours and other features and are committed to improving the app with user feedback. ### 3/5 — Not great *2021-01-28* This app or portal started off Being a pin in the but it kept not Recognizing my sign on info ! Had to call multiple times to get resigned Up . Y’all have fun with this IMOUT **Developer response:** We’re really sorry for the sign up issues you encountered. We’ve made some changes to better sign in/signup error messages, so only one call to the dispatch office should resolve the issue, if needed. If you have any feedback on app functionality, we’d love to hear it! ### 4/5 — Testing *2020-05-14, version 2.0* Testing app is going great! ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome *2026-03-20* All in one place! ### 5/5 — BT Journeypersonn *2025-04-23, version 14.4* Very Accommodating and accessible ### 5/5 — Easy to use *2024-12-04* I canceled my dues in fear of not paying rent. However, it was easy to switch autopay to my correct account and renew. I’ll be back. Just setting up other aspects of my life right now. ### 5/5 — Jams *2024-01-04* Easy to use ### 5/5 — Top rated app *2023-12-22* I like this app more than any other former ones. It’s user friendly. ### 5/5 — Great app, easy to use!!! *2023-11-28* Paying dues and keeping your profile up to date is easy and user friendly! ### 5/5 — Testing *2023-10-18* Testing app is going great! ### 5/5 — App *2023-06-19* Its a great app , I just have to learn more about PC and how to use it. ### 5/5 — Filter Jockey *2022-11-23, version 10.2* Super easy to pay dues, verify hours, and signing the out of work list. Great job on the app! **Developer response:** Thank you so much for your feedback! It is one of our main objective to make your member app easy to use! ### 5/5 — General foreman *2022-05-01, version 10.1* Thorough --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*