# Jan Aushadhi Sugam (PMBI) — user reviews

> 24 indexed App Store user reviews of Jan Aushadhi Sugam (PMBI) by Bureau of Pharma PSUs of India (BPPI), rated 2.80/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/jan-aushadhi-sugam-pmbi/id1476574620/reviews
- App overview in markdown: https://appshunter.io/ios/app/jan-aushadhi-sugam-pmbi/id1476574620.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 1

## Newest reviews (4 of 24)

### 2/5 — Unable to register

*2023-03-18*

Registration form keeps getting timed out

### 2/5 — Need a Lot improvement

*2023-02-11*

🙏 Please make an option for online medical buying and delivery system with reasonable cost. And please make the app more improved for iOS Store as well as play store also just like the Apollo and 1mg or frank ross these type of online medical stores. Make it happen as soon as possible. Update the app with latest features for iOS 🤞✨

### 2/5 — Not receiving OTP

*2021-07-06*

I tried a lot to sign up, but not able to complete process due to OTP issue. App testing and improvement are required.

### 2/5 — Centre Closed

*2021-01-07*

I called the nearest medical shop as per this app and the lady told me it is permanently closed
It should not be closed and the details should be updated

## Most critical reviews (10 lowest-rated)

### 1/5 — Update location of Each Pharmacy Shop

*2024-12-06*

When I visited most of the Jan Aushadhi Pharmacy Shop , the location and number is provided is sometimes wrong. When I request Generic Medicine just like Vit C Chewable tablets price are higher than Tablet Limcee . I don’t why such higher price Medicine are present .

### 1/5 — App doesn’t work

*2024-10-06*

I think they have stopped the backend server 🤣🤣🤣, that why app is not functioning right now

### 1/5 — The app has glitch

*2024-03-21*

I am unable to create account -error states bad error with two liner sentence - seems like it is meant for few people who were able to login.

### 1/5 — Unable to create account - 400 error

*2023-03-03*

I am unable to get past the sign up as I am getting 400 (bad request) error on sign up (submission) .. also one time I was through the sign up page - I could not enter OTP as that field was not editable.

### 1/5 — App is not working

*2022-07-13*

It’s so sad that such a good initiative has been failed by the app developers. Don’t know why you guys can’t even develop a simple app. 

Problems here are
Updates not available in the App Store 
Anyone can’t enter their OTP as no options are even provided to enter that in place
You can’t use this app without registering yourself without OTP 
Hence no use of such app

### 1/5 — It doesn’t work for iPhone

*2021-04-16*

This is not happening... already people are complaining that it’s not working for I phone but there is no support for customers who want to use it.☹️
I tried it again after one year they are still not able to send an otp!!!! So I reduced 2 stars to one

### 1/5 — Great platform bad app

*2021-03-01*

Great platform for affordable medicine but you can’t sort or find it here. This app shall help in finding the generic name of medicine when one searches via prescription name. 
Search starts with one letter, doesn’t take full word. Search wrongly. Every time top items comes as vit C tab or needles. 
Nearest store, I found myself one in my area but on app it’s not there. App doesn’t show correct data. 
I doubt Govt. has intention to solve the problem, as they might have pressure from private sector to o 
Seriously, app is not even working at one star....

Huge potential and opportunity missing to do GOOD for underprivileged. !!

### 1/5 — No update for iPhone

*2020-12-18*

We are unable to use this application due to wants updating but update not available

### 1/5 — Unable to sign up.

*2020-07-17*

Application is very slow and not able to register or sign up.

### 1/5 — Not able to create account

*2020-07-16*

Not able to create account , Dear developer please fix this issue as soon as possible.

## Most praised reviews (10 highest-rated)

### 5/5 — Very useful

*2024-12-23*

Very useful for day today life.

### 5/5 — Best Quality Medicines

*2019-08-27*

Best quality medicines at very affordable price

### 4/5 — Slow

*2026-02-22*

Quite slow in rendering, and expect a better UI

### 4/5 — Not able to enter otp

*2020-07-11*

Facing a problem while registration process in iPhone. 
After filling up all the details OTP is received but same cannot be entered as the same is disabled. Please rectify.

### 4/5 — Slow application

*2019-08-30*

Everything here is affordable and will help in reducing out of pocket expenses on our healthcare. Issue is only with this application that it is little slow.

### 3/5 — Can have better interface

*2025-09-04*

User interface can be much better. Every govt app must not feel like it’s a govt app. Why can’t it be like our Zepto or Blinkit

### 3/5 — Slow app

*2025-05-19*

It’s good initiative but app is too slow and details of medicines not available

### 3/5 — Unable to search nearby store

*2022-11-26*

System has a glitch due to which nearby stores are not visible on the app. Please get this fixed.

### 3/5 — Outdated record

*2020-09-08*

One the stores I tried to visit in Gurugram as per this app was shut an year ago. Other one told me we don’t keep jan aushadhi medicine. 🤦🏻‍♂️
Record needs to be updated. Otherwise it’s helpful app.

### 2/5 — Poor

*2026-02-20*

Voice recognition is terrible. Further, medicine availability in actuality is not what was advertised before downloading app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
