# Janes Hotel: New story — user reviews > 41 indexed App Store user reviews of Janes Hotel by Qumaron, rated 2.70/5 from 19 ratings. - Source: https://appshunter.io/ios/app/janes-hotel-new-story/id1595672422/reviews - App overview in markdown: https://appshunter.io/ios/app/janes-hotel-new-story/id1595672422.md - Rating breakdown: 5★ 6 · 4★ 1 · 3★ 0 · 2★ 5 · 1★ 7 ## Newest reviews (13 of 41) ### 2/5 — Bad Gameplay Design *2026-04-02* The maid gets called for so many things at once and is a reason why the tip bonus is decreased over the course of a level. There needs to be quality of life improvements like faster walking speed, better customer patience or better yet a cart for the maid to perform her duties without having to return for her chambers. Especially for the much larger second hotel, so much time is wasted on the maid having to walk across the ENTIRE HOTEL to get a blanket or a bedsheets. ### 2/5 — Deludente *2025-07-24, version 1.01* Davvero un bel gioco, ma purtroppo se vuoi continuare a giocare sei obbligato a pagare 6,99 euro. È un peccato perché mi stava piacendo ### 2/5 — Ads every level *2024-11-17, version 1.03.710* They give you the first 10 levels without ads. At level 11 you HAVE to watch a video before playing the next one. They give you an option to buy the game for $7.99 if you don’t want to watch the ads. So I decided to uninstalled the game. ### 2/5 — Very nice, but too pricey *2024-05-24, version 1.03.710* Game is not bad. Nice actually. I did play these Jane’s Hotels back in the days so this one is a very nice update. I like the Wi-Fi upgrade on the former land-line phone request. Past the first star upgrade, you have to watch a video per level. Ok, at least it’s not pushed… Or you can purchase the game. But $7.99 CDN to purchase? Not… happening… I buy all the Kairosoft games and for me it’s a no brainer: I’ll get my money’s worth. I bought all the original Jane’s games for cheaper, and on pc. So for $2-3 less, I would be on my second star upgrade by now instead of writing this review. But 8 bucks for this game on my tablet? Again: not… happening… ### 3/5 — Klassiker *2024-04-27, version 1.03.710* Das Spiel ist eigentlich ein uralter Klassiker das ich früher in der damaligen Version, echt gern auf dem PC gespielt habe. Damals gab es noch keine App-Spiele. 😂 Diese neue Version ist echt traurig, entweder es stürzt eine Werbung für Solitär ab, oder der Ton stürzt ab. 😬 Ganz blöde war jetzt, das Level war geschafft und dann kam die Meldung „verloren"? Null ersichtlich warum das Level verloren war? 🤷‍♀️ Heißt nochmal Werbung gucken und es nochmal versuchen. Na gut, nochmal Werbung geguckt … Ton ist wieder abgestürzt … 😅 Ich warte mal das nächste Update noch ab und wenn sich da nix bessert, wird es gelöscht. Echt schade, frag mich des öfteren inzwischen bei so manchen App's, wo die Programmierer ihren Job gelernt haben? 🤔🤪😅 ### 2/5 — Stürzt ständig durch Werbung ab *2023-10-06, version 1.03.710* Spiel stürzt ständig durch Werbung ab…. ### 3/5 — This is a TRIAL only.. *2023-07-25* Does not specify anywhere that eventually you will have to purchase the full game in order to conitinue...kind of annoying.. ### 3/5 — Fake game ? *2023-07-14, version 1.03.710* They have stolen the menu tune from another game. I can’t name it yet but it’s definitely playing in another game. ### 2/5 — Janes Hotel. *2023-06-23* I purchased this game and I can’t still continue. I would like a refund please. **Developer response:** Thank you for the feedback! Please detail your issue: after what level did you buy the game? You can only request a refund from Apple Support. ### 2/5 — Fatto male *2023-05-29, version 1.02.709* Premetto che a me è sempre piaciuto questo video gioco nonostante la grafica discutibile e tante altre pecche ma per questo dovete fare qualcosa di più, nn si più neanche migliorare la cameriera e jane!!! Dai vi ho anche pagato!!! Fate qualcosa se no rimane un gioco davvero brutto!!! ### 2/5 — Original was better *2023-05-24* Game glitches at the end of each episode. No improvement on original games. If anything a step back. Only one staff member other than Jane! Very disappointing. **Developer response:** Thank you for the feedback! Please detail your issue with glitches at the end of each episode. ### 3/5 — Problem *2023-05-11, version 1.02.709* This could be a fun game if it loaded properly, as you move up the hotel to another hotel it often fails to load the game properly. So disappointing ### 3/5 — Fun, but could be better *2023-05-04, version 1.02.709* I’m really enjoying the game so far, but as you get to the higher levels it becomes very repetitive. It would be more fun if the higher levels became more challenging with more guests, and the ability to upgrade or even hire staff. Also, every level seems to be simply pass/fail, with no expert score or the ability to replay all levels to improve the score. ## Most critical reviews (10 lowest-rated) ### 1/5 — COLOQUEM AS HABILIDADES!! *2026-02-22* Eu não vou reclamar dos anúncios, eu entendo. Mas gente, PELO AMOR DE DEUS qual o sentido dessa camareira fazer absolutamente todas as funções? Cadê aquele homem que dividia com ela as tarefas??? Uma coisa do jogo 3 que acredito q veio pra melhorar/aprimorar é as habilidades separadas dos personagens, ai nesse de agora a mulher é mais lenta q tudo, n consegue dar conta de tds as tarefas, vc NAO CONSEGUE APRIMORAR AS HABILIDADES. Que absurdo, é impossível jogar, chato chato chato chato e quem fez esse jogo de agora é burro e incompetente, sinceramente. Por mim, pode deixar os anúncios mas vcs precisam ajeitar os personagens, as habilidades, é IMPOSSÍVEL jogar. ### 1/5 — Jane *2025-05-19* Glad the game is updated but there’s no volume ### 1/5 — Sound and Music doesn’t work *2025-04-07* Requested a refund due to sound and music not working. I uninstalled and installed app and it still didn’t work. My refund was denied. ### 1/5 — Péssimo *2025-01-05* Só dá para jogar com anúncio ### 1/5 — trial *2024-11-24* so bad experience because i really liked but it was just a trial... im so deceived ### 1/5 — Muito anúncio *2024-04-10* Não sei qual a dificuldade de fazer um jogo sem anúncios, o jogo é bom, mas depois de 10 fases só joga se assistir anúncio ou pagar. ### 1/5 — Falho. *2023-12-27* O jogo é bom, da uma sensação de nostalgia pois jogávamos no computador quando éramos crianças, entretanto essa versão para celular é falha pois depois do dia 11 só dá para jogar se assistir anúncios ou se comprar o jogo, então não faz sentido o jogo ser de graça, é mais fácil já lançar a versão paga e quem se interessar compra. ### 1/5 — Black Screen *2023-08-06* The Screen is just black with music playing. ### 1/5 — Boring *2023-06-03, version 1.02.709* Stopped playing as got really boring and slow moving ### 1/5 — Froze on game 21 *2023-03-13* Paid, need to update **Developer response:** Thank you for the feedback! Please fill out this form https://qumaron.kayako.com/en-us/conversation/new/36 to contact us and detail your issue. Also in the request, please indicate the model of the device on which you play. ## Most praised reviews (10 highest-rated) ### 5/5 — 5 звезд *2026-04-13* Отличная игра ### 5/5 — Love the game *2026-03-26* Unfortunately, the game froze as I was playing it please fix it. Thank you ### 5/5 — Прекрасно,ностальгия *2026-02-01* Ох в детстве играла,игра супер ### 5/5 — Работает отлично *2025-12-01* Спасибо разработчикам за любимую игру детства. Возможно раньше были какие-то баги, из-за чего невысокая оценка. Но я бы хотела поддержать разработчиков, потому что игра реально клевая, и сейчас все работает отлично! ### 5/5 — Very good game *2024-12-06, version 1.03.710* Đồ hoạ đẹp, có thể dùng quảng cáo để mở full hết 80 màn. Trong lúc chơi không có quảng cáo chèn giữa. 10/10 điểm. Cảm ơn dev đã cho game này chơi free :) ### 5/5 — Game hay *2024-10-13, version 1.03.710* Đã trãi nghiệm 80 ải của game. Game dễ chơi, khá vui, trãi nghiệm của mình khá tốt khi chơi game này. ### 5/5 — Glad this is on iOS! *2023-03-15* This game came out on PC a few months ago. Glad it’s been ported for iOS too. Many thanks, been enjoying it for what it is - a casual game. **Developer response:** Thank you for the feedback! ### 4/5 — Free Cheating (Game có sẵn phần cheat kh cần chơi =)))) *2026-03-18, version 1.03.710* =))) We've already had cheating function there, but I think not many ppl know that . ### 4/5 — 😳 *2024-08-14* В целом прикольная игрулька, напоминает детство) очень удивилась, когда увидела такой низкий рейтинг! Потом поняла причину.. По самой игре вопросов нет, но реклама.. Чтобы открыть уровень (а здесь уровень открывается после каждого дня в игре, ~3 мин) нужно посмотреть рекламу, которая, внимание, недоступна в 90% случаев))) Разработчики, огромная просьба! Исправьте эту неурядицу) ### 4/5 — Good game *2023-03-19* The game works fine for me. Would be five stars if the made was able to deliver identical items at the same time ( as Jane does) and not go back to pick each one. Can you please fix this **Developer response:** Thank you for the feedback! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*