# Japan Official Travel App — Everything about Japan > Official travel guide and route planner for Japan. (iPhone/iPad app by Japan National Tourism Organization.) - Source: https://appshunter.io/ios/app/japan-official-travel-app/id1230367186 (this page in markdown: same URL + `.md`) - Developer: [Japan National Tourism Organization](https://appshunter.io/developer/1230367185) - Category: Travel, Navigation - Price: Free - Rating: 4.60/5 from 378 App Store ratings · 26 written reviews indexed - Age rating: 9+ - Requires: iOS 13.0 · 134 MB - Languages: English, Korean, Chinese, Chinese - Released: 2017-09-20 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/japan-official-travel-app/id1230367186/reviews.md ## What is Japan Official Travel App? Find reliable information and navigation for your trip to Japan. “Japan Official Travel App” is the official smartphone app provided by Japan National Tourism Organization (JNTO), delivering up-to-date information about traveling in Japan for a safe and comfortable journey. App Overview: -Travel guide contents -Route Search and navigation About the Features: [Travel guide contents] Regularly updated articles and tourist spot information, maps, and route search features help you plan and travel your journey across Japan. Transit search is compatible with Japan Rail Pass. Explore Japan through content-rich articles introducing big cities to small rural towns and events. The articles are selected by JNTO for the app to enrich your journey. The app contains basic information about Japan that may be helpful for tourists, such as general rules and manners, medical assistance, and embassy contact details. Links to helpful services also provided. [Route search] -The app navigates you from your preferred point of departure to your destination. -Search covers all modes of public transport (trains including JR and subway lines, airplanes, taxis, and ferries), and is compatible with Japan Rail Pass -Provides useful information such as the most convenient carriage number for train transit, platform information and station lists. -Search directly from a zoomable interactive train map -Allows you to save searched routes. You can also see them while offline. [Offline Spot Search] -Search offline for the following spots: *Free Wi-Fi hotspots *Tourist Information Center *Station *Hospitals [Notice] -At the time of your initial access, we ask users to participate in a survey, which is used for enhancing tourism experience in Japan. This survey is optional, and you will be able to use the app without answering them. -This app uses GPS in the background for enhancing user experience. ## Key features - Travel guide articles and spot information - Route search and navigation for all public transport - Japan Rail Pass compatibility - Offline spot search (Wi-Fi, info centers, stations, hospitals) - Basic Japan travel information (rules, manners, medical) - Interactive train map ## Recent user reviews (10 of 26) All indexed reviews: https://appshunter.io/ios/app/japan-official-travel-app/id1230367186/reviews.md ### 5/5 — Phanoramic *2023-07-08* Amazing all in one app for trip search on routes, transportation, maps, restaurants, hotels, touring experiences…AND emergency alerts, police, fire, hospital, pharmacy, and embassy info! ### 5/5 — One App to rule them all *2023-04-26* Feature-rich app that places Japan visitor knowledge in the palm of your hand. Trains, planes, hotels, restaurants and attractions all found here. Takes a bit of a learning curve but intuitive once you have tried it a few times. I use it often as a planning tool and a daily action tool. ### 1/5 — Not clear where to reach you. Not service orientated *2023-04-19* Not clear where to reach you (either write or call). Very frustrated and will never buy anything from this APP ### 2/5 — Doesn't seem to be working properly *2023-04-08* Trying to scroll through the "Discover" tab force closes the app rendering it near useless, for me at least. With that, I guess the app is a good starting point with links to other apps and websites that could be useful/helpful; kind of defeats the purpose though, I would think. ### 1/5 — Can’t figure out *2022-09-05, version 2.10.5* Confusing … ### 1/5 — Used to be amazing *2021-07-20, version 2.7.3* This app was the best when I used it in 2018, I did all my train prep ahead of time and checked them while in Japan. Was literally a life saver and had buses, trains, the works! Now it doesn’t function. It lags so bad you can barely switch screens or type if you get to a search bar. I loved this app and will change my review once they have had it function again. ### 1/5 — Constantly freezes *2021-07-16, version 2.7.3* App constantly freezes and shuts down. ### 1/5 — My experience was this app. *2021-07-10, version 2.7.3* This app is trash. I highly recommend you do not use it. The developers of this app need to make it more user-friendly. And also they need to take care of all the bugs and glitches. ### 1/5 — App has gone downhill… *2021-06-24, version 2.7.2* I used to love this app. It was convenient and easy to use for my commutes everyday. Recently, the app has completely gone off the rails…it freezes and crashes multiple times on launch, which has resulted in me missing trains. I’m writing this review in hopes that they can fix it, because when it’s working properly, it’s very helpful. ### 5/5 — Clutch App *2020-03-09, version 2.3.6* This app is incredibly useful for traveling Japan. Highly recommend. ## Frequently asked questions about Japan Official Travel App ### What does the Japan Official Travel App do? The app provides reliable information and navigation for trips to Japan. It includes a comprehensive travel guide with articles, maps, and route search features for all public transport, as well as offline search for essential spots like Wi-Fi hotspots and hospitals. ### What are the key features of this app? Key features include content-rich travel guide articles, route search and navigation compatible with the Japan Rail Pass, offline search for Wi-Fi, tourist information centers, stations, and hospitals, and basic information about Japan's rules and manners. ### Is the Japan Official Travel App free to use? Yes, the app is provided by the Japan National Tourism Organization (JNTO) and is free to download and use. There are no in-app purchases or advertisements mentioned. ### Can I use the route search offline? While the route search itself requires an internet connection for real-time updates, you can save searched routes and view them offline. Additionally, the app offers an offline spot search for Wi-Fi hotspots, tourist information centers, stations, and hospitals. ### Who is the target audience for this app? This app is designed for tourists who are planning a trip to Japan or are already traveling within the country. It is particularly useful for those who want reliable information and easy navigation for their journey. ## Version history (last 2 releases) ### 2.11.2 — 2023-06-09 Minor bug fixes ### 2.11.1 — 2023-02-21 Minor bug fixes ## Apps similar to Japan Official Travel App | App | Rating | Price | Category | | --- | --- | --- | --- | | [Osaka Travel Guide Offline](https://appshunter.io/ios/app/osaka-travel-guide-offline/id387869432) | 4.6 (100) | Free | Travel | | [City Rail Map - Travel Offline](https://appshunter.io/ios/app/city-rail-map-travel-offline/id1032469973) | 4.6 (3,509) | Free | Travel | | [TRAVEL JAPAN Wi-Fi](https://appshunter.io/ios/app/travel-japan-wi-fi/id935204367) | 2.2 (26) | Free | Travel | | [Learn Japanese - Phrasebook](https://appshunter.io/ios/app/learn-japanese-phrasebook/id447047877) | 4.7 (1,728) | Free | Travel | | [Japan Wi-Fi auto-connect](https://appshunter.io/ios/app/japan-wi-fi-auto-connect/id1461015351) | 4.7 (404) | Free | Travel | | [Osaka Rail Map Lite](https://appshunter.io/ios/app/osaka-rail-map-lite/id629932393) | 4.4 (16) | Free | Travel | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*